3121 Messinger Drive., Marina, CA 93933
For more information about senior living options: (844) 490-3973
The facility is well-maintained and easily accessible. The 3-hour visitor parking has reduced parking hassles. The administration actively ensures residents' needs are met and treats even minor complaints seriously. The leadership strives to keep Marina Pointe a safe, caring place for recovery. The staff, including CNAs, respiratory therapists, and physical therapists, are compassionate and dedicated. Nurse Victoria Delos Santos provides exceptional, kind, patient, and comforting care. The nursing team is truly exceptional, with kindness, compassion, and professionalism. The DON and administrator are approachable and listen to family input. The facility is clean, well-maintained, and has a calm, welcoming atmosphere.
The facility has never been worse and operates with a skeleton crew overnight. The administration is defensive rather than constructive. Calls are frequently unanswered, even during posted hours. The admin allegedly lied to avoid providing a bed for a family member after a hospital stay. A family member died in 2018, exhausted by the facility's shenanigans. There are reports of neglect and care lapses, including medications not given on time. The contact phone number for inquiries is non-functional. Some reviews state the place deserves zero stars and should be closed.Marina Pointe Healthcare & Subacute, located in Culver City, has been a source of a wide range of experiences for families over the years, with the most critical voices focusing on the admin team and overall responsiveness during the 2015?2017 period. Several reviews from that era describe a facility that was plagued by a "skeleton crew" and an overwhelmed overnight staff, where calls often went unanswered and the answering services were inconsistent. Families recounted that the administration came across as defensive rather than constructive, and they felt let down by leadership that seemed more concerned with positioning than solving day-to-day problems. One account even alleges that administrative staff lied in order to avoid placing a loved one in a bed, a charge tied to a specific incident surrounding a hospital return, and the reviewer ties these actions to the death of their mother in 2018.
In contrast to the grim portrayal of administrative dysfunction, other threads of experience paint Marina Pointe as a facility with genuine strengths. Reviewers repeatedly note that the building itself is well-maintained, accessible, and thoughtfully designed. The campus offers easy parking, including 3-hour visitor parking, which many families found to be a meaningful convenience in the practical commute of caregiving. The cleanliness of the environment is often praised with the caveat that trashcans in the bathrooms could overflow on weekends, a small but recurring concern that emerged in several postings. The facility's exterior and interior upkeep are described as generally solid, and some families acknowledge that the team has managed to adapt to evolving care needs over time.
Staffing remains the central theme separating praise from frustration. Several comments acknowledge dedicated and capable caregivers - CNAs, Respiratory Therapists, and Physical Therapists - who provide meaningful care and support. Yet, there is a palpable sense that staffing levels and consistency were not reliable enough to meet every family's expectations. Critics describe instances where the staff appeared overworked or where communication gaps left families feeling out of the loop. The sentiment that the nursing and caregiving team could be excellent in the right circumstances is common, but the variability in staffing quality and availability can leave families uncertain about reliability and continuity of care, particularly during busy shifts or weekends.
Despite the volatility in some periods, Marina Pointe has also accumulated a number of strongly positive testimonials about specific individuals and moments of exceptional care. A standout among the praise is Nurse Victoria Delos Santos, who is repeatedly singled out for kindness, patience, and thorough, compassionate communication. Several reviews highlight the value of attentive nurses and a caregiving staff that could be extraordinarily supportive when families and patients needed reassurance. Beyond individual nurses, other caregivers receive praise for their hands-on dedication, including statements about physical therapy teams and day-to-day support staff who helped patients progress and regain independence. In some mentions, staff members who build trust with families - such as Brianna, Mae Knight, Yemisirach, and others - are repeatedly cited as going above and beyond in ways that genuinely improve the patient and family experience.
Administrators and leadership also receive mixed but notable attention. Some reviews celebrate the involvement of the DON (Director of Nursing) and the administrator as accessible and responsive when concerns were raised, with families appreciating leadership that listened and attempted to implement family recommendations. Specific positive notes mention "Brad" the administrator and the proactive role of the nursing leadership in addressing patient needs, as well as praise for directors who seemed genuinely committed to keeping the facility a safe and caring place for recovery. Other reports emphasize the importance of administrators who are willing to engage constructively with families and to address even minor complaints with seriousness and urgency. The recurring thread here is that when administrators are responsive and present, families feel more at ease and confident in the care their loved ones receive.
There are also accounts that emphasize the human warmth and professional care delivered by social workers and rehabilitation staff. Emily and Brandi, noted as social workers, are described as making sure families are informed about medications and well-being, while Bryan in Rehab is highlighted as a diligent guide through the recovery process. The overall tone in these stories is that, when the care team operates cohesively and with clear communication, Marina Pointe can be a supportive environment for patients and families navigating serious illnesses or recovery journeys. Families who visit during tours or stay as part of the care plan frequently remark on the facility's clean, calm atmosphere and the sense that the staff genuinely cares about residents' comfort and progress.
Nevertheless, not all experiences are balanced or hopeful. One particularly scathing review describes a period of neglect and a sense of abandonment that led to a culmination of severe dissatisfaction with care and communication. This viewpoint uses stark language - calling for state intervention and even suggesting criminal charges - and asserts that significant lapse in attention and responsiveness endangered a loved one. Such a perspective contrasts sharply with the more positive testimonies and serves as a stark reminder of how divergent experiences can be within the same facility, especially tied to particular administrative eras and staffing realities. The reviewer's conclusion, urging that the place be closed, stands in sharp relief against the many instances of praise for staff and care found elsewhere in the pool of reviews.
Taken together, the collection of feedback paints Marina Pointe as a facility with real strengths in its environment, staffing potential, and personal care when the team is cohesive and adequately supported. The most persistent issues revolve around administrative dynamics and staffing levels on under-resourced shifts, which appear to have had a pronounced impact on communication, bed management, and the consistency of day-to-day care during certain periods. Over the years, some reviewers have witnessed meaningful improvements when leadership is actively involved and when CDA-level staff and DONs maintain a presence and open dialogue with families. For families seeking care at Marina Pointe, the consensus suggests a facility with substantial capacity for compassionate, skilled care - tempered by the reality that administrative responsiveness and staffing stability can dramatically influence the experience, particularly during weekends, nights, and transitions between hospital and subacute care.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Monterey Peninsula (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Messinger Care Home in Marina, CA is a warm and inviting assisted living community that provides top-notch care for seniors in a comfortable and homely environment. Our dedicated team of caregivers is committed to ensuring the well-being and happiness of our residents.
At Messinger Care Home, we offer board and care home services as well as respite care for those in need of temporary support. Our residents enjoy a variety of amenities designed to enhance their daily lives. Our spacious dining room provides delicious meals prepared with special dietary restrictions in mind. Residents can also take advantage of our fully furnished living spaces, allowing them to feel at home from the moment they move in.
For those who love spending time outdoors, our beautiful garden offers a peaceful setting where residents can relax or engage in activities with fellow residents. We understand the importance of maintaining cleanliness and hygiene, which is why we provide housekeeping services to ensure that every inch of our facility is immaculate.
At Messinger Care Home, we prioritize the health and well-being of our residents. Our caring staff assists with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to coordinate medical needs and medication management. We also specialize in providing assistance for diabetic individuals by offering diabetes diet plans.
Transportation arrangements are available for medical appointments, ensuring that residents have access to the necessary healthcare they require. In addition, there are multiple cafes, physicians' offices, restaurants, and theaters located nearby for added convenience.
We believe that staying active and engaged is essential for overall wellness. Therefore, we offer scheduled daily activities for our residents to enjoy social interaction while participating in fulfilling experiences.
If you or your loved one is seeking a compassionate and supportive assisted living community in Marina, CA, Messinger Care Home would be honored to provide exceptional care and personalized attention in a warm and welcoming environment.
Messinger Care Home is located at 3121 Messinger Drive., Marina, CA 93933 in Monterey County, California
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