1352 Aster Lane, Livermore, CA 94550
For more information about senior living options: (844) 490-3973
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The facility is very clean, spacious, and welcoming. The grandpa looks calmer and more rested after his stay. The staff is very helpful and easy to talk to. The staff is amazing and the food is good. The environment is very relaxed and comfortable. The caregivers are attentive and incredibly compassionate, treating residents with respect and dignity. The facility is clean, well-organized, and feels like a true home away from home. The home-cooked meals are tailored to residents' dietary needs, and the activities keep them engaged. The communication is excellent, with the team keeping families informed about progress and changes in care plans. The administrator is knowledgeable, compassionate, and hands-on.
The experience was not pleasant for his family. The bed was leaning toward the wall and the nurse in charge did not address it. The call button did not work and there was no response when he needed help. He accidentally ran over the catheter, which caused internal bleeding. The lead nurse visited only about five hours over the 2 1/2 weeks. Discharge instructions were not followed; blood pressure was checked only once in 2 1/2 weeks. Electrical outlets had broken covers and a hallway light was secured with an extension cord, creating safety hazards. There was very poor communication from the lead nurse. Medications were running low and needed refills. The facility was perceived as short-staffed, especially at night. Meals were small portions and not adequately varied. A medical bill was not forwarded after discharge.The collection of remarks paints a picture of a care facility that can feel like a true haven to some families, while at other times revealing significant bumps in the road. Across the board, cleanliness and a home-like ambiance surface as common threads. Several visitors describe the space as clean, open, and welcoming - an environment that immediately puts visitors at ease and makes a calm, restorative impression on residents. One caregiver notes that the grandson in the family seemed to settle quickly, and that the place offers a team ready to answer questions and arrange tours so prospective families can meet the staff and get a sense of how care is delivered. The consistent emphasis on a comfortable, orderly setting helps set the tone for what many reviewers hoped would be a positive transition for loved ones.
In terms of care, many reviewers sing bright praises about the staff and the overall atmosphere. A number of accounts describe attentive caregivers who are compassionate, respectful, and focused on the individual needs and preferences of each resident. The staff's kindness, professionalism, and willingness to make residents feel valued stand out repeatedly, with particular thanks paid to those who tailor routines and meals to dietary requirements and keep residents engaged with a variety of activities. Families frequently highlight how the staff's communication provides peace of mind, with regular updates about progress and care plan changes. For some families, this level of attentiveness translates into a strong sense of confidence in the team's commitment to comfort and well-being, as well as a clear sense that the environment is designed to feel like a supportive home rather than a clinical facility.
Several reviews go further to praise the facility's approach to everyday life, including home-cooked meals and opportunities for social interaction. One family member notes the value of meals that address dietary needs and the enjoyment their loved one found in the social aspects of living with other residents and interacting with staff. Others commend the on-site therapy options, such as OT and PT, and the way these services are integrated with the resident's daily routine. A review points to the administrator, describing a strong, hands-on leadership presence that is both knowledgeable and compassionate, with staff education and a festive, positive spirit evident during seasonal decorating and interactions with residents. Taken together, these elements illustrate a setting that many families experience as warm, supportive, and conducive to a gradual, careful progression toward recovery or sustained well-being.
Yet not all experiences align with these positive impressions. A separate, more troubled account highlights a sequence of safety and communication concerns that deeply affected a family's sense of security. The reviewer describes a situation where a bed was leaning toward the wall, a call button failed to work, and there was a delayed or insufficient response when medical or non-medical help was needed. This lapse culminated in a troubling incident that led to a hospital visit, followed by the family deciding to move the father to another facility. The critique extends beyond one-day mishaps to point to broader patterns: meals that seemed inadequate for the resident's needs, limited assistance with mobility despite therapy directives, and a lead nurse who appeared to invest only a small portion of time on patient oversight. The reviewer also raises concerns about safety in the hallways, noting broken electrical outlets and a motion-light setup powered by an extension cord, which they flagged as potential hazards.
The reviewer who shared the negative experience emphasizes that, despite an initially favorable impression during the tour and the early days, the ongoing issues overshadowed the care provided. They recount a sense of being told and shown enough to feel that help would be available, only to encounter inconsistent response times and a lack of proactive support for mobility and daily needs. The family's message underscores the importance of reliable call systems, timely medication administration, and clear, continuous communication between staff and family, especially when dealing with critical health transitions. In their view, these gaps - whether stemming from staffing levels, operational priorities, or procedural follow-through - made a difficult situation even more trying and ultimately pushed them to relocate their loved one to a facility they felt could better meet his needs.
Within these divergent experiences, a common thread is the impact of staffing and communication on everyday care. Several reviews point to the benefits of a well-staffed team and attentive leadership, where residents receive timely help, consistent check-ins, and personalized attention that makes them feel understood and secure. Conversely, the negative account documents how gaps - such as insufficient night coverage, missed call responses, and under-attended medical and safety tasks - can dramatically affect a resident's sense of safety and a family's trust in the system. The juxtaposition of these stories reflects the reality that care quality can vary within the same facility, influenced by staffing patterns, operational priorities, and the degree of proactive engagement from leadership and frontline staff.
For families considering this facility, the narratives invite a careful, proactive approach. Prospective visitors are encouraged to tour with questions in hand, particularly about staffing levels at night, the reliability of call systems, how mobility and daily activity plans are implemented, and how safety concerns are addressed and followed up. It is also wise to discuss how meals are planned and adjusted for dietary needs, how therapy services are integrated with daily routines, and who oversees the care plan and communicates changes to families. The strongest suggestions from these reviews advocate for ongoing family involvement and daily engagement during a loved one's stay, as well as a clear understanding of the facility's safety protocols and the steps taken if any equipment or infrastructure issues arise. In short, the care available here can be deeply compassionate and well-organized, but potential families should verify operational reliability and insist on transparent, regular communication to ensure their loved one's needs are consistently met.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hrs Care Home in Livermore, CA is a board and care home that offers a comfortable and supportive living environment for seniors. Residents can enjoy a range of amenities such as a dining room for communal meals, fully furnished accommodations, and a beautiful garden to relax in. Housekeeping services are provided to ensure that the living spaces remain clean and tidy.
The care services offered at Hrs Care Home are tailored to meet the needs of each individual resident. Trained staff members are available to provide assistance with activities of daily living, including bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive any necessary medical attention. Special diets, including diabetes diets, can be accommodated, and meal preparation and service are provided.
To ensure that residents stay connected with their loved ones and the outside world, Hrs Care Home offers telephone and Wi-Fi/high-speed internet access. Move-in coordination is available to assist new residents in settling into their new home seamlessly.
In terms of transportation, the community provides transportation arrangements for medical appointments as well as transport options to doctors' appointments. For those who prefer independent transportation, there are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters all conveniently located nearby.
Additionally, Hrs Care Home offers scheduled daily activities to keep residents engaged and entertained. Whether it's socializing with fellow residents or participating in recreational activities within the community or exploring the local attractions nearby.
At Hrs Care Home in Livermore, CA, seniors can expect personalized care in a comfortable setting with various amenities and nearby conveniences for an enriching assisted living experience.
Hrs Care Home is located at 1352 Aster Lane, Livermore, CA 94550 in Stanislaus County, California
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