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Oso Home Care Inc in Irvine, CA

Oso Home Care Inc is a senior community in Irvine, CA.

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Oso Home Care Inc in Irvine, CA

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Oso Home Care Inc Oso Home Care Inc

17175 Gillette Ave, Irvine, CA 92614

To contact a resident: (949) 660-7126

For more information about senior living options: (866) 208-4318

4.1 from 45 reviews
5 stars
31
4 stars
4
3 stars
1
2 stars
0
1 stars
9

Overall Review of Oso Home Care Inc

common 22 reviews mention this

Staff professionalism and compassion stand out

Residents consistently describe caregivers as knowledgeable, patient, and professional.

Across the reviews, residents repeatedly mention staff professionalism and compassion, from nurses to office and pharmacy team members. Several people highlight how specific team members were patient, communicative, and willing to troubleshoot issues so they could keep receiving care. Even when reviews are negative, they still focus heavily on how staff handled communication, follow-through, and respect during stressful situations.

common 5 reviews mention this

Infusion experience feels organized

Many residents describe the infusion setting as clean, comfortable, and well-run.

Multiple residents mention a clean, sterile environment and a comfortable infusion space. Several reviews also describe competent infusion care, including nurses making people feel at ease and coordinating the process during appointments. At the same time, a smaller number of residents report issues with reliability and access when problems came up.

common 4 reviews mention this

Scheduling flexibility helps families

Residents appreciate scheduling options, including accommodating timing.

Reviews frequently note that care teams were flexible with scheduling and responsive to appointment needs. Some residents describe consistent routines with the same nurses, and others mention accommodating around their day. A few residents, however, report long waits or trouble getting staff to show up when care is time-sensitive.

caveat 7 reviews mention this

Billing and statements draw complaints

Billing practices, deposits, and statement timing are recurring sources of frustration.

A number of reviews raise concerns about charges, service fees, deposits, and how billing is handled after agreements or insurance processing. Some residents say they received unexpected costs or struggled to get clear breakdowns of what they were billed for. Others report difficulty getting statements mailed or emailed, or feeling pressured during payment conversations.

caveat 6 reviews mention this

Communication can be hit or miss

Residents describe both strong coordination and, at times, hard-to-reach communication.

Some residents praise the team for proactive coordination, timely deliveries, and helpful follow-up when navigating healthcare logistics. Others describe missed appointments, unclear updates, or delays in getting answers after outreach—especially around deliveries, supplies, or urgent changes. Several negative reviews emphasize the impact of poor communication when care decisions depend on timely information.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Transportation

  • John Wayne Orange Co (2 miles away) John Wayne Orange Co (2 miles away)
  • Long Beach (Daugherty) (19 miles away) Long Beach (Daugherty) (19 miles away)

Nearby Places of Interest

Located in Irvine, California, this area offers convenient access to a variety of amenities essential for senior living. With multiple pharmacies such as CVS and Rite Aid nearby, residents have easy access to medication and healthcare services. The abundance of restaurants like McDonald's, In-N-Out Burger, and Gulliver's Restaurant provide plenty of dining options for seniors looking to enjoy delicious meals without venturing far from home. Additionally, the proximity of Hoag Tustin Legacy and Kaiser Permanente medical facilities ensures that quality healthcare is readily available. For leisure activities, there are several parks within a short distance, offering opportunities for outdoor recreation and relaxation. Overall, this part of Irvine provides a comfortable and well-rounded living environment for seniors.

Pharmacies

  • The Clinic Patients Association (0.6 miles)
  • Super Clinik (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • CVS Pharmacy (2 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2.2 miles)

Restaurants

  • McDonald's (0.9 miles)
  • Von Karman Plaza (0.9 miles)
  • In-N-Out Burger (1.3 miles)
  • Gulliver's Restaurant (1.3 miles)
  • Chick-Fil-A (1.3 miles)
  • Mendocino Farms (1.4 miles)
  • North Italia (1.8 miles)

Cafes

  • Diamond Jamboree Shopping Center (1.1 miles)
  • Nespresso Boutique at Bloomingdale's (2.3 miles)
  • Kean Coffee (3.5 miles)
  • Starbucks (3.6 miles)
  • Orobae (3.8 miles)
  • Starbucks (4 miles)
  • Starbucks (4.1 miles)

Theaters

  • Amc Tustin 14 At The District (1.2 miles)

Transportation

  • Terminal A (1.3 miles)
  • John Wayne Airport (SNA) (1.5 miles)

Physicians

  • Hoag Tustin Legacy (2.3 miles)
  • Hoag Medical Group (2.3 miles)
  • Kaiser Permenente Tustin Medical Offices (3.3 miles)
  • Coastal Kids (3.8 miles)
  • Cardiology Specialists of Orange County (3.9 miles)
  • Kaiser Permanente Orthopedics (5.1 miles)
  • Newport Orthopedic Institute (6.4 miles)

Parks

  • Plaza Park (2.4 miles)
  • William R. Mason Regional Park (3 miles)
  • Ashwood Park (3.8 miles)
  • Tustin Sports Park (4.5 miles)
  • Valley Oak Park (4.8 miles)
  • Bonita Canyon Park (4.8 miles)
  • Mile Square Regional Park (5.3 miles)

Places of Worship

  • Islamic Center of Irvine (4.8 miles)

Hospitals

  • Kaiser Permanente Hospital (5.1 miles)
  • Choc (5.8 miles)

Frequently Asked Questions

Where is Oso Home Care Inc?

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