17583 Sultana Street, Hesperia, CA 92345
For more information about senior living options: (844) 490-3973
The reviewer claims the place only prefers "easy" patients. Jina (the management) is described as terrible. They were told there was a room for their mom over 1 1/2 years ago, but calls were never returned. Staff allegedly lied that management wasn't present. The reviewer found fraud allegations and accusations of stealing from clients. They warn others to be careful with this place.Late posting can sometimes obscure the raw sting of a bad experience, and this account makes that sting hard to ignore. The writer conveys a clear sense of disappointment from the outset, noting that the place seems to favor "easy" patients. It reads as a lament that more upfront research might have spared the author time and heartbreak while trying to arrange care for their dad. The sentiment is plain: the mismatch between expectation and reality left the family feeling misled and discouraged, a mismatch that lingered long after the initial meetings.
A central thread in the narrative is a troubling encounter with Jina, identified as the management figure. The reviewer recalls being told there was a room available for their mom roughly a year and a half prior, a promise that carried enough weight to warrant multiple visits. Yet those visits did not culminate in action, and the family was left waiting without clarity or consistent follow-up. The repeated visits underscored a troubling pattern: hopeful assurances followed by silence or unfulfilled commitments, turning what should have been a straightforward placement process into a sequence of unkept promises.
The situation deteriorates further when the family attempted to engage the staff more directly. On one occasion they drove to the facility only to be told by staff that management wasn't present, a claim that felt evasive and disheartening. The author describes the experience as discouraging to the point of questioning whether anyone was truly supervising the operation or paying attention to the needs of families seeking honest, reliable care for loved ones. That moment became a turning point, pushing the writer toward a deeper investigation into the facility itself.
What the author uncovered during that investigation amplifies the sense of betrayal. They report finding fraud allegations associated with the facility, along with accusations of theft from clients. The way these claims are presented conveys a strong warning: beyond the immediate frustration of broken communication and empty promises, there were serious concerns about how the place conducted itself in relation to those in its care. The combination of alleged misconduct and the perception of being misled by management deepens the impact of the initial disappointment.
The tone of the piece leaves little room for ambiguity about the writer's conclusions. The reader is urged to be cautious, to approach the facility with heightened scrutiny, and to consider the potential for harm or deceit. It's not merely a matter of a single missed call or a schedule slip; the narrative frames the experience as part of a broader pattern that calls into question the reliability and integrity of both leadership and day-to-day operations. The warning is clear and persistent: proceed with extreme care, and gather information from multiple credible sources before making any decisions.
Taken together, the narrative paints a picture of disappointment that goes beyond a bad first impression. It describes a troubling pattern of promises that failed to materialize, opaque communication, and serious allegations that suggest deeper issues at the facility. For families in the position of seeking care for loved ones, the account serves as a stark reminder to exercise due diligence, verify what you're being told, and be prepared to advocate vigorously on behalf of those who depend on the care being offered. The overall impression is one of caution and skepticism, urging readers to protect themselves by asking hard questions and seeking out trustworthy, transparent options.
18 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hesperia Senior Care in Hesperia, CA is a well-appointed assisted living community offering a range of amenities and care services to meet the needs of seniors. Our residents can enjoy delicious meals in our dining room, which caters to special dietary restrictions. The living spaces are fully furnished, providing a comfortable and homely atmosphere. Residents can also take advantage of our outdoor space to relax and enjoy the fresh air.
Our dedicated staff provides housekeeping services to ensure that the community remains clean and tidy at all times. We also offer move-in coordination assistance for a smooth transition into our community. For connectivity and convenience, we provide telephone and Wi-Fi/high-speed internet access.
At Hesperia Senior Care, we prioritize the well-being of our residents by offering various care services. Our staff is experienced in providing assistance with activities of daily living, including bathing, dressing, and transfers. We work closely with health care providers to coordinate medical needs and ensure that medication management is handled properly.
In terms of dining options, we cater to special dietary restrictions to accommodate individual needs. Our residents can also participate in scheduled daily activities that promote engagement and socialization within the community.
Our location offers convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This allows our residents easy access to essential services while enjoying a peaceful residential setting.
At Hesperia Senior Care, we strive to create a nurturing environment where seniors can live comfortably while receiving the support they need.
Hesperia Senior Care is located at 17583 Sultana Street, Hesperia, CA 92345 in San Bernardino County, California
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