17410 Adobe Avenue, Hesperia, CA 92345
For more information about senior living options: (844) 490-3973
Chantilly Lace Manor appears in these accounts as a place that many families came to regard as a loving, homey shelter for their elders, while others viewed it through a lens of concern and caution. The shared experiences paint a picture of a small, warm environment that can feel like a family to some residents and their loved ones, but that also raises questions about governance, licensing, and the realities of running multiple care homes. Taken together, the comments reveal a broad spectrum of impressions, from genuine gratitude and comfort to serious distrust and alarm.
Several reviewers describe Chantilly Lace as a place where residents are cared for with warmth and attentiveness. One account begins with gratitude from a wife whose husband had spent two months in a different board-and-care setting before arriving at Chantilly Lace. She emphasizes that the caregivers are loving, caring, and attentive across the entire staff, and she singles out Teri, the owner, as a deeply compassionate presence who truly cares about the residents. This perspective is echoed by others who speak of a "safe and family-like" atmosphere, where the staff's devotion translates into daily acts of kindness and a sense that every resident is treated as part of a family. The owner's role is portrayed as central to that atmosphere; she is described as going above and beyond for residents, and the overall tone suggests a place where people feel supported, valued, and connected to their caregivers and to one another.
There is a particularly poignant memory shared about a cousin with a rare form of dementia. Despite the cognitive and physical decline over nearly a year, the reviewer found comfort in knowing their loved one was well cared for. The narrative highlights routine visits by the best friend and the reviewer, mentioning that the cousin was kept clean and well cared for. The praise goes beyond routine care to describe Chantilly Lace as a space where the resident could flourish emotionally and physically, with friendships forming among residents and with staff. The reviewer characterizes Teri as a "saving Angel" who stepped in during an emotionally exhausting period, guiding the family through the process and taking immediate responsibility for the loved one's care. The overall sentiment in these passages is that Chantilly Lace can be a nurturing, stabilizing place during the most challenging times of dementia and illness.
Amid the stories of care and comfort, some accounts contain sharp warnings and serious accusations. One review is highly critical of the owner, asserting that she has "no business being in charge of this type or any type of care facility" and calling for state review and revocation of the license. The author describes a confrontation in which the owner allegedly called a family member a "murderer" for wanting to stop a medication, despite the existence of a DNR. Additional allegations center on alleged misplacement of a patient binder, which the reviewer characterizes as unprofessional. In this account, the praise for the staff stands in stark contrast to accusations about leadership and procedures, with the implication that the care delivered by the staff was not the issue so much as how decisions were made and how information was managed at the administrative level.
A separate, strongly negative review shifts the focus to the facility's structure, finances, and governance. The reviewer questions whether Chantilly Lace Manor should even exist as a licensed operation, criticizing the claim that the owner is a CNA running an assisted living home. They describe the physical setup as a small house with two seniors per bedroom, a profile that they argue provides little privacy and mobility. The financial side is described with terms like "between $2,000 and $3,000 per resident" and a suggestion that the business operates to generate significant income. The critique broadens to questions about licensing and tax compliance, suggesting that staff were paid under the table and that the owner owned multiple similar homes. The reviewer implies systemic issues, such as a low caregiver-to-resident ratio, alleged under-the-table payroll, and concerns about HIPAA compliance when the owner allegedly pressured changes to hospice arrangements. These allegations are framed as serious questions about legality and ethics, and they are presented as a reason to scrutinize the operation more closely.
The most personal notes come from family members who reflect on their own experiences with parents and other loved ones. One account recounts a father's visit to a facility where the reviewer's impression - shaped in part by the father's own opinions - left them with a negative impression of the staff. The reviewers recount that their mother, upon being diagnosed with cancer, explicitly instructed the family not to place her in Chantilly Lace, a sentiment they share with their siblings. This perspective culminates in a firm stance: when the time comes, they would prefer a true professional environment supervised by licensed nurses in a more conventional facility. The juxtaposition of deeply positive remarks about the owner and staff with these stark warnings creates a portrait of a place whose value is intensely personal and highly variable across families.
Taken as a whole, these accounts portray Chantilly Lace Manor as a place capable of delivering genuine warmth, companionship, and compassionate care from its caregivers and, in many cases, under the leadership of a devoted owner. Yet they also raise compelling concerns about governance, licensing, financial practices, and regulatory compliance. The contrasts underscore the realities families face when selecting care for a loved one: experiences can differ dramatically even within the same facility, and decisions about where to place a family member are often shaped by a balance between the heart's desire for a loving, home-like environment and the mind's demand for transparency, safety, and accountability. For readers contemplating Chantilly Lace Manor or similar homes, these reviews highlight the importance of thorough due diligence - speaking directly with staff, reviewing licensing and regulatory records, and weighing personal interactions with the quality of daily care and the broader ethical and legal framework in which the facility operates.
Chantilly Lace Manor III is an exceptional board and care home located in Hesperia, CA. With a warm and inviting atmosphere, this community provides personalized care in a comfortable setting. Residents will feel right at home with the fully furnished accommodations and can enjoy the beautiful garden and outdoor space.
The dedicated staff at Chantilly Lace Manor III is committed to ensuring the well-being of each resident. They provide assistance with daily activities such as bathing, dressing, and transfers, while also coordinating with healthcare providers to ensure that all medical needs are met. Medication management is available for those who require it, along with diabetes diet support and meal preparation services.
Residents will have access to a range of amenities designed to enhance their quality of life. The dining room offers delicious meals tailored to meet special dietary restrictions. High-speed internet and telephone services are provided for residents' convenience. Housekeeping services keep the community clean and tidy, allowing residents more time to relax and participate in scheduled daily activities.
Furthermore, Chantilly Lace Manor III boasts a convenient location within close proximity to various amenities. There are two cafes nearby for residents to socialize or enjoy a cup of coffee off-site. Nature lovers can take advantage of two nearby parks, perfect for leisurely strolls or picnics. Multiple pharmacies ensure easy access to medications, while eight physicians offer convenient healthcare support. Additionally, three restaurants and two theaters provide entertainment options in the local area.
Overall, Chantilly Lace Manor III offers a comfortable and caring assisted living environment where residents can feel supported and engaged in their daily lives while enjoying nearby amenities for recreation and convenience.
Chantilly Lace Manor III is located at 17410 Adobe Avenue, Hesperia, CA 92345 in San Bernardino County, California
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