Chantilly Lace Manor
Save7421 Minstead Avenue, Hesperia, CA 92345
For more information about senior living options: (844) 490-3973
Chantilly Lace Manor is described by several families as a place that can feel like a lifeline during a very difficult season. One husband whose spouse was recently moved from another board and care facility into Chantilly Lace spoke with gratitude for the care his loved one is receiving. He emphasized that the new place has shown genuine concern for each resident, noting that the staff are loving, attentive, and consistently engaged. The tone throughout his account is hopeful: after a difficult two months elsewhere, he finds comfort in the evident care and attention his wife receives from the team there, and he singles out Teri, the owner, for her evident kindness and dedication to the residents.
Alongside this heartfelt gratitude, there are other voices that paint Chantilly Lace Manor as a place where care and compassion are truly the priority. Another reviewer recounts how the owner and her staff cared for a cousin who was battling a rare form of dementia. The reviewer describes the cousin's 11-month decline as heartbreaking yet tempered by the knowledge that she was in good hands. Weekly visits by the cousin's best friend and the reviewer themselves were met with consistent cleanliness and careful attention, and they felt that the care extended beyond basic needs to provide emotional support and a sense of dignity. The reviewer even uses warm language to describe the setting as a place where the resident flourished - physically and emotionally - under the loving care of Teri and her team.
Yet, the same facility becomes a focal point for more severe accusations in another retelling. One reviewer questions the owner's fitness to run a care facility, stating that the owner should be reviewed by the state and potentially have her license revoked. The narrative here is sharp and accusatory: a confrontation over stopping a medication for a patient with a DNR in place, calling a family member a "murderer," and an assertion that a binder was somehow misplaced. Despite these strong claims, the reviewer concedes that the staff were outstanding, which adds a layer of complexity to the portrayal - good care by staff, but serious concerns about leadership and decision-making at the top.
There is also an extended positive account that emphasizes the personal journey of placing a loved one in Chantilly Lace Manor. A different reviewer describes the owner as truly loving and capable of guiding families through the process with empathy. They articulate a sense of safety and family within the home, noting that their mother, who has dementia and anxiety, began to thrive after moving in. They credit Teri with not only caring for residents but also supporting families emotionally - becoming a "saving angel" who helped them navigate the process quickly and with confidence. This voice stresses that Chantilly Lace Manor offers a beautiful, safe home-like environment and a sense of community among residents and staff alike.
Counterpoints emerge in another detailed account that questions the facility's operations and legitimacy. This reviewer critiques the name "manor," arguing that it misleads about the actual size and privacy within the houses, which they describe as small with bedrooms that often housed two seniors. They estimate prices in the range of two to three thousand dollars per person, with six residents per home, and point to a profit potential rather than a focus solely on care. The owner is described as brash and conservative, openly sharing religious and political opinions. The reviewer casts doubt on licenses, suggesting the staff may be unlicensed or paid under the table, and raises questions about legality, payroll taxes, and the possibility of kickbacks. They note that the owner allegedly owned multiple similar homes at the time, further fueling concerns about regulation and oversight.
In another section of the critique, the same reviewer recalls personal experiences with a parent who did not respond well to the environment. They describe an overbearing approach to coordinating hospice care that they perceived as HIPAA-violating and coercive, with the owner pushing a preferred provider over the one the family chose. The impression left is that the facility's financial motives and management style overshadow the quality of daily care, even as individual staff members may perform adequately. The reviewer recalls conversations with a brother who questioned the owner's business practices and reflects on a sense of unease about the potential for legal and ethical issues in the operating model.
The combined narratives present Chantilly Lace Manor as a place of dualities. For some families, it is a sanctuary where staff feel like family, where residents thrive emotionally and physically, and where a compassionate owner provides meaningful support to overwhelmed relatives. For others, it is a source of serious concern: questions about licensing, governance, compensation practices, and the family's right to choose care without pressure or coercion. The most consistent thread is the palpable impact the facility has on those who walk through its doors - the power of a home-like atmosphere and attentive, loving staff to improve daily life, tempered by warnings that the business side of care can complicate the experience in troubling ways.
If you are weighing Chantilly Lace Manor for a loved one, these accounts underscore the need for careful due diligence. Prospective families may find genuine warmth, strong caregiver dedication, and a supportive environment that fosters connection and growth. At the same time, potential red flags raised about licensure, payroll practices, and the balance between medical decisions and family autonomy should prompt thorough verification with licensing authorities, a direct tour of the facility, and comprehensive conversations with both the owner and the caregiving staff. Ultimately, setting expectations about privacy, cost, and the level of medical oversight will be crucial to determine whether Chantilly Lace Manor aligns with a family's needs and standards for safe, reputable elder care.
Chantilly Lace Manor in Hesperia, CA is a charming and inviting board and care home that provides professional and personalized care for seniors. The community offers a range of amenities to ensure residents feel comfortable and at home.
The dining room is spacious and provides a welcoming atmosphere for residents to enjoy their meals. The fully furnished rooms are thoughtfully designed with the needs of seniors in mind, providing all the necessary comforts. The beautiful garden allows residents to relax outdoors and enjoy the fresh air.
Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is available to assist new residents with a smooth transition into their new home. Wi-Fi/high-speed internet is accessible throughout the community, allowing residents to stay connected with friends and family.
At Chantilly Lace Manor, caring staff members are available to provide assistance with various activities of daily living including bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that each resident receives appropriate medical care. Special dietary restrictions, such as diabetes diets, are accommodated during meal preparation and service.
Transportation arrangement for medical appointments is available to provide convenience for residents who require regular doctor visits. Additionally, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, and theaters for residents to explore and enjoy.
To promote an active lifestyle among residents, Chantilly Lace Manor offers scheduled daily activities that cater to different interests and preferences. These activities aim to engage residents socially while keeping them physically active.
Overall, Chantilly Lace Manor provides a comfortable and caring environment where seniors can receive personalized assistance while maintaining their independence.
Chantilly Lace Manor is located at 7421 Minstead Avenue, Hesperia, CA 92345 in San Bernardino County, California
Chantilly Lace Manor on seniors.fyi includes 4 photos including images showing landscaping, decor, covered area, pathway, architecture, interior, hallway, entrance, and more.
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