Information last verified:
3911 Park Avenue, Hemet, CA 92544
For more information about senior living options: (844) 490-3973
The staff are super friendly and genuinely caring. Residents receive wonderful care and are kept clean and well groomed. Daily activities keep residents engaged and active. The facility is secure and the environment feels safe. The memory care team is professional, attentive, and detail-oriented. Families report being treated like family with love and dignity. The food is delicious and meals are satisfying. Administration maintains clear, consistent communication with families. The grounds and building are nice and well maintained.
The reviewer would not recommend Citrus Gardens for their dog, citing a frightening incident and lack of family notification. The reviewer alleged staff neglect and abuse of residents. The reviewer advised others to run away from putting their loved ones in this facility. The reviewer claimed mistreatment of elderly residents and labeled Rosario and Cherrl as incompetent. The reviewer found the management to lack oversight and professionalism. The reviewer described inadequate outdoor supervision leading to unsafe situations. The reviewer accused the facility of financial exploitation and overcharging residents.This community is best suited for families seeking a memory-care environment with structured routines, persistent engagement, and a clean, secure setting. The strongest signals from the experiences shared highlight well-groomed residents, frequent, thoughtfully organized activities, and food that residents and families alike describe as enjoyable. When memory impairment dominates daily life, a calm campus with visible staff dedication and reliable cleanliness can make a meaningful difference in a resident’s sense of dignity and comfort. For families prioritizing observable care routines and consistent resident interaction, this option can be a solid match.
Those who should consider alternatives are families confronting questions about governance, oversight, and real-time responsiveness. Reviews reveal mixed signals about management and communication, with some accounts praising leadership and others detailing perceived gaps in supervision, especially in outdoor areas or during busy shifts. Stories of inconsistent care, delayed response to concerns, and disputes over billing or services raise red flags for anyone seeking a consistently problem-free experience. If assurance around day-to-day accountability and transparent administration is non-negotiable, it is prudent to compare other communities before deciding.
Key pros, personalized attention from trained staff, a clean campus, engaging activities, and dependable meal service, often offset the appeal of a secure, home-like environment. When staff members demonstrate warmth, familiarity with residents’ preferences, and a capacity to tailor daily routines, families gain confidence that their loved ones are known and valued. The presence of strong activities programming and accessible dining options can translate into higher quality moments in daily life and a sense of normalcy that families crave. In practical terms, these strengths can make a difficult transition more tolerable and even uplifting.
However, the main cons cannot be dismissed, and they demand scrutiny. Several reviews point to concerns about management oversight, inconsistent supervision, and the potential for missed or inconsistent care signals. Reports of dissatisfaction with how incidents are escalated, and questions about responses to families’ complaints, suggest that organizational stability and reliability may fluctuate. Financial concerns surface in a few accounts, including abrupt price changes or billing disputes, which can erode trust just as care quality is tested. For families balancing budget with expectations of steady care, these factors must be weighed carefully.
From a hands-on perspective, prospective residents should demand concrete assurances: what is the staff-to-resident ratio on each shift, especially for memory-care units? what specialized training do caregivers receive for dementia and aphasia or other communication challenges? how are outdoor areas monitored to prevent risky situations, and what is the exact process for documenting and addressing resident concerns? request recent family references, review the incident log, and insist on a transparent, written care plan with measurable goals and clear escalation steps. Clarify exact pricing tiers, what services are included, and how any changes are communicated.
In the final assessment, this community offers the practical strengths that families seek, cleanliness, engaging programming, and attentive staff, paired with legitimate cautions about management consistency and financial clarity. The decision should hinge on whether current governance and oversight meet the family’s comfort threshold and whether the care plan can be delivered with predictable reliability. For families willing to scrutinize administration, request corroborating references, and insist on a detailed contract, this option can be a defensible choice. For those needing unwavering governance and transparent, trouble-free billing as foundations of daily life, exploring alternate communities may be the prudent path.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Anna's Park Haven, a warm and inviting assisted living community located in the charming city of Hemet, CA. At Anna's Park Haven, we specialize in providing personalized care in a Board and Care Home setting, along with Respite Care services tailored to meet the unique needs of our residents.
Our community features a range of comfortable amenities designed to enhance quality of life, including a spacious dining room for shared meals, fully furnished living spaces that promote a sense of home, and beautifully maintained gardens for relaxation. Residents can enjoy outdoor spaces perfect for leisurely strolls or socializing with friends. We also offer housekeeping services and move-in coordination to ensure a seamless transition into our community.
At Anna's Park Haven, we prioritize the well-being of our residents by offering comprehensive care services that assist with activities of daily living. Our compassionate staff provides assistance with bathing, dressing, transfers, medication management, meal preparation (with special dietary restrictions accommodated), and coordination with healthcare providers. Additionally, we arrange transportation for medical appointments to facilitate access to essential health services.
To foster engagement and connection among residents, we provide scheduled daily activities that cater to various interests and abilities. For those who enjoy dining out or exploring the area, Anna’s Park Haven is conveniently located near two cafes, three parks for outdoor enjoyment, fifteen pharmacies for quick access to medications, as well as thirty-two physicians nearby for comprehensive healthcare support. Residents can also find eighteen restaurants within easy reach, along with places of worship and local hospitals if needed.
Experience compassionate care in a vibrant community at Anna's Park Haven, where every day offers opportunities for comfort, companionship, and engagement in life’s joys.
Anna's Park Haven is located at 3911 Park Avenue, Hemet, CA 92544 in Riverside County, California
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