ApexCare

Pros

• ApexCare is described as amazing by clients and caregivers.
• Jayla is described as funny, cheerful, caring, and willing to do whatever is needed.
• Apex training is thorough, with staff supportive and open to questions and feedback.
• ApexCare is professional, responsive, and wonderful, with caregivers described as terrific.
• The ApexCare team is presented as providing a compassionate, honest, and magical experience for elderly loved ones.
• Apex and Adele are cited as the primary caregivers during the later years of a father's decline, with evident caring and attention.
• ApexCare is noted for accommodating caregiver schedules and reducing stress for families.
• Kim, the Concord office manager, is praised for scheduling help, responsiveness, and prompt follow-up.
• ApexCare provides three experienced and personable caregivers for day and overnight care, with seamless billing coordination with long-term care providers.

Cons

• None found in the provided reviews.

Review

From the very start, working with ApexCare has felt like a dependable and genuinely caring partnership. My elderly mother receives care twice a week, and the experience has been consistently positive. Jayla, in particular, stands out as a bright, funny, and cheerful presence who is deeply caring and willing to do whatever is needed. Her warmth and attentiveness have made a real difference in our day-to-day life and in my mother's comfort and happiness.

The company's training and ongoing support are clearly well thought out. The training is thorough, and the team remains supportive and approachable, always open to questions and feedback. It isn't just about getting care; it's about building the confidence and knowledge that caregivers and families rely on. The sense I get is that ApexCare is a great place to work, which translates into the level of care and commitment their caregivers bring to clients every week.

In-person meetings have also been extremely valuable. Being able to meet face-to-face to discuss issues, plans, and concerns adds a layer of trust and clarity that is hard to achieve remotely. Those meetings provide a strong foundation for collaboration and ensure everyone is aligned on expectations, routines, and goals for care.

I've also appreciated the emphasis on understanding rule and regulation information. The ability to learn about and discuss relevant regulations in a straightforward, informative way helps families feel secure and informed about the care their loved ones are receiving. It reinforces the sense that ApexCare is transparent and conscientious about compliance and best practices.

A particularly meaningful part of our experience has been the long-term, ongoing involvement with ApexCare during the later years of my father's decline. ApexCare, along with Adele as a primary caregiver, provided steady, compassionate support that made a difficult period more manageable. The care and attention shown during those years were clearly evident and deeply appreciated by our family.

If you're seeking compassionate, honest care and a truly magical experience for an elderly loved one, ApexCare stands out as an exceptional choice. The team's approach feels almost transformative in how they treat clients - with genuine kindness, honesty, and a dedication that seems to exceed ordinary expectations. It's the kind of care that makes families feel hopeful and reassured.

Across the board, ApexCare is excellent. They are professional, responsive, and simply wonderful. The people they send are terrific, and the overall impression is one of sincere gratitude for the help they provide. I would recommend them highly to anyone seeking reliable, compassionate in-home care.

ApexCare also proves to be remarkable not only for clients but for caregivers themselves. The company truly accommodates caregivers' schedules, making it easier to balance work with other important commitments. The well-trained staff goes beyond, helping caregivers deliver phenomenal care to clients while reducing stress for families. In many ways, ApexCare feels like a guiding force - an embodiment of support and reliability that makes it possible to balance life's demands while ensuring loved ones receive the best possible care.

We're very glad we found ApexCare exactly when we needed them. There are several compelling reasons for giving them a five-star rating. First, Kim, the Concord office manager, was instrumental in scheduling and flexibility - she either answered the phone promptly or followed up within a few hours. In late November, Kim arranged a meeting for us to discuss services and gather our feedback. Second, ApexCare provided three experienced and personable caregivers for both day and overnight care as needed, ensuring that coverage could adapt to our changing needs. Third, there was seamless coordination with billing and smooth interaction with our long-term care provider, which is often a challenge but was handled effortlessly with ApexCare.

If future care becomes necessary again, our first call will be to ApexCare, and we would not hesitate to recommend them to others. The combination of compassionate, professional care; robust training and support; clear communication; and thoughtful, flexible scheduling creates an experience that feels both trustworthy and genuinely uplifting for families navigating elder care. ApexCare has proven to be a reliable partner in caring for loved ones, and for that, our family is deeply grateful.

This part of Hayward, California offers convenience and amenities for seniors looking for a vibrant community. With multiple pharmacies in close proximity, access to healthcare is easily accessible. There are also various physicians and medical facilities nearby, providing comprehensive healthcare options. Numerous restaurants cater to different tastes and preferences, while public transportation options like BART stations make it easy to explore the surrounding areas. The presence of cafes allows for socializing and relaxation, while nearby parks offer opportunities for outdoor activities and leisurely walks. Additionally, places of worship provide spiritual fulfillment and a sense of community. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient place to live.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Safeway Pharmacy (1.5 miles)
• Rite Aid (1.5 miles)
• Walgreens (1.6 miles)

Physicians

• Dr Mark Mandel M.D. - Optima Medical Assoc (0.3 miles)
• Kaiser Medical Offices (3.1 miles)
• Kaiser Permanente Pediatrics (3.1 miles)
• Reproductive Science Center (8.4 miles)
• Luxor Dental Prosthodontics & Implant Surgery (9 miles)
• Golden State Dermatology (9.6 miles)
• Foothill Optometric Group (9.6 miles)

Restaurants

• McDonald's (0.6 miles)
• McDonald's (1.2 miles)
• McDonald's (1.4 miles)
• Chipotle Mexican Grill (1.4 miles)
• In-N-Out Burger (2.7 miles)
• Sonic Drive-In (4.7 miles)
• Top Hatters Kitchen & Bar (5.3 miles)

Transportation

• Castro Valley BART Station (1.1 miles)
• South Hayward BART Station (3.2 miles)
• Union City BART Station (6.9 miles)
• Terminal 2 (7.4 miles)
• Southwest Airlines Ticket Counter (7.5 miles)
• Oakland International Airport (OAK) (7.5 miles)
• JSX (7.5 miles)

Cafes

• Starbucks (1.4 miles)
• Starbucks (1.5 miles)
• Starbucks (5.4 miles)
• Boba Bliss (8.4 miles)
• Panera Bread (8.7 miles)
• Philz Coffee (9.1 miles)
• Joe & The Juice (9.1 miles)

Hospitals

• Eden Medical Center (1.6 miles)
• Kaiser Permanente Post-Acute Care Center (1.7 miles)
• Kaiser Permanente San Leandro Labor & Delivery (4.9 miles)
• Washington Hospital Heliport (10 miles)

Parks

• Castro Valley Park and Community Center (2.3 miles)
• Bay Trees Park (2.4 miles)
• Lake Chabot Regional Park (2.9 miles)
• Parsons Park (3 miles)
• Eden Landing Ecological Reserve (4.1 miles)
• Chabot Park (4.7 miles)
• Beard Staging Area, Alameda Creek Regional Trail (6.6 miles)

Places of Worship

• First Baptist Church Of Castro Valley (2.4 miles)
• Bethel Presbyterian Church Of San Leandro (3.9 miles)
• Wat Buddhanusorn (8.1 miles)
• Bay Area Chinese Bible Church (9.2 miles)