West Healthcare

Pros

• The staff were great.
• The doctors and nurses were wonderful.
• Overall the experience was great.
• The nursing staff were completely wonderful and attentive to patients' needs.
• Dot Kiramijian and the team are exceptional; they are professional, caring, and attentive.
• The hospital was beautiful and clean, and the nurses were the sweetest, attentive, and professional.
• The mammography department is efficiently run, with prompt service and very friendly staff.
• The ER staff, from security to nurses and doctors, were extremely nice and knowledgeable.
• The care was quick and thorough; the doctors ordered thorough tests to ensure accuracy.
• The stay at Adventist Health Glendale was awesome; doctors and staff demonstrated expertise, kindness, and high quality of care.
• Most of the staff were fantastic; the nurses and front staff were amazing.
• The service was excellent; the staff are professional; highly recommended.
• The lab staff were warm and friendly, making the patient feel relaxed.
• Each doctor and nurse was fantastic and went above and beyond.

Cons

• The food needs some improvement.
• The ER blood-drawing nurse was unprofessional and rude.
• The reviewer warned others not to take loved ones there due to equipment shortages and mishandling of a pacemaker during transfer.
• The appointment was moved several hours out last minute, which was frustrating.
• The patient waited three hours despite feeling very unwell.
• The colonoscopy was not fun.
• The facility was very unorganized, and there were 15-minute delays to use the restroom.
• The baby was weighed incorrectly at 50 kilos.

Review

Glendale Adventist Health (GAMC) emerges in these reflections as a place where the vast majority of patients experience attentive, compassionate care from the moment they arrive. Across many testimonials, the staff - doctors, nurses, and support personnel - are repeatedly described as wonderful, professional, and genuinely kind. Patients speak of feeling treated with care and respect, and they frequently credit specific individuals or teams for making their time in the hospital feel personal and supportive. The overarching sense is one of gratefulness for the level of attention and thededication shown during what are often stressful health events.

The emergency department experience stands out as a consistently positive theme, with several reviewers noting prompt, compassionate attention from security through to the ER physicians and nurses. People describe being greeted by friendly, capable staff who conveyed patience and reassurance at a stressful time. One patient who arrived for a heart attack recalled receiving excellent care: "They took very good care of me. I had two stents placed. They made sure I was better before I went home." Another review mentioned a well-orchestrated sequence of care, from intake to imaging to discharge, highlighting specific staff members and the overall efficiency of the ER environment. In many cases, the ER is portrayed as a well-organized, courteous, and supportive place to receive emergency treatment.

Mammography, lab work, and other diagnostic services receive high marks for efficiency and professionalism. A reviewer praised the mammography department for its speed and friendliness, noting that the patient was seen promptly and out within about 20 minutes. The lab is highlighted as well, with a "warm" and "gentle" approach from the staff who drew blood, and several mentions of technicians who conducted tests with skill and care. Cleanliness and general organization in these areas also appear in several accounts, reinforcing the impression that GAMC prioritizes smooth, respectful patient experiences across diagnostic services.

Beyond the acute medical care, patients repeatedly emphasize the human element - the bedside manner, the attentiveness of nurses, and the sense that staff go "above and beyond" to make patients feel comfortable and heard. Descriptions such as "friendly and caring care," "the staff are very nice," and "they made me feel special" recur throughout the narratives. There are also specific anecdotes of exemplary kindness from maternity nurses and recovery staff, with patients expressing heartfelt gratitude for the support they received during intimate and challenging moments. Even when medical teams faced high workloads, reviewers frequently note that staff maintained a compassionate approach and clear communication.

Operational hiccups and areas for improvement do appear in the mix, reminding readers that even highly regarded institutions contend with everyday challenges. A few reviewers mention wait times and scheduling frustrations - appointments moved out or early, or attempts to check in with honest explanations of insurance or timing. One patient recalled a lengthy wait for breathing-related symptoms, while another described a discharge process that included incorrect weight readings for a baby. A recurring point of feedback is the need for better food quality, with several comments noting that while clinical care was strong, dining could use improvement. These observations suggest GAMC is widely trusted for clinical excellence, but not immune to the kinds of logistical glitches that can color a hospital stay.

A striking, though isolated, cautionary note appears in one particularly intense account. A family describes a frightening sequence involving a pacemaker and life-support decisions, alleging failure to communicate clearly and alleging a series of medication and transfer decisions that they believe worsened their loved one's outcome. The writer explicitly warns others not to bring loved ones to the hospital and indicates they plan to pursue further regulatory action. While this represents a single, highly charged account, it underscores the importance of ongoing attention to patient safety, effective communication, and consistent quality of care throughout any hospital system.

Taken together, these reviews depict a hospital that is widely valued for its people - the doctors, nurses, and staff who greet patients with empathy, expertise, and a sense of reassurance in moments of vulnerability. The praise centers on kindness, competence, and efficiency in emergency and diagnostic settings, with many patients expressing deep gratitude and a high willingness to recommend GAMC to others. The feedback also presents a useful reminder that, even in institutions with strong reputations, there is room for growth in logistics, patient experience in certain service areas, and ongoing vigilance around patient safety. The consistent thread is a community of patients who feel protected, cared for, and hopeful about their care at Glendale Adventist Health.

This part of Glendale, California offers convenient access to quality healthcare facilities such as Glendale Adventist Medical Center and Providence St Joseph Medical Center. The area also boasts a variety of dining options, including popular chains like In-N-Out Burger and McDonald's, as well as local favorites like Porto's Bakery & Cafe. For those looking to relax and socialize, there are several cafes within a short distance, such as Starbucks and Proof Bakery. Additionally, residents can enjoy entertainment at nearby theaters like AMC The Americana at Brand 18. Outdoor enthusiasts will appreciate the proximity to parks like Elysian Park and Hahamongna Watershed Park for recreational activities. With easy access to transportation hubs like Union Station and places of worship like San Marino Community Church Nursery School, this neighborhood is a desirable option for seniors seeking a vibrant and convenient living environment.

Hospitals

• Glendale Adventist Medical Center (0 miles)
• Medical 2 unit (0.1 miles)
• Huntington Memorial Hospital Nicu (4.6 miles)
• Providence St Joseph Medical Center (5.7 miles)
• Usc-Norris Cancer Hospital (6.4 miles)
• LAC+USC Inpatient Tower (6.6 miles)

Restaurants

• In-N-Out Burger (0.3 miles)
• McDonald's (0.7 miles)
• Porto's Bakery & Cafe (1.4 miles)
• In-N-Out Burger (1.5 miles)
• Din Tai Fung (1.6 miles)
• McDonald's (2.6 miles)
• Popeyes Louisiana Kitchen (3.8 miles)

Cafes

• Starbucks (0.8 miles)
• Proof Bakery (3 miles)
• Starbucks (3.7 miles)
• Charlie's Coffee House (4.4 miles)
• Lamill Coffee Boutique (4.9 miles)
• Starbucks (5.4 miles)
• Starbucks Reserve (5.5 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1.3 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)

Theaters

• AMC The Americana at Brand 18 (1.6 miles)
• AMC Burbank 16 (5.1 miles)
• Universal Cinema AMC at CityWalk Hollywood (7.1 miles)

Parks

• Glassell Park Recreation Center (2.5 miles)
• Cleland Ave Bicentennial Park (2.8 miles)
• Brookside Park (3.7 miles)
• Hahamongna Watershed Park (4.1 miles)
• Arroyo Seco Park (4.4 miles)
• Elysian Park (4.7 miles)
• Garfield Park (5.4 miles)

Transportation

• Union Station (6.6 miles)

Places of Worship

• San Marino Community Church Nursery School (7 miles)