Parkview Of Glendale

Pros

• The food service staff at Brookdale Glendale are highly appreciated for their kindness and care toward the residents.
• Many residents express happiness and satisfaction with their living arrangements, enjoying the community atmosphere and activities offered.
• The facility is described as clean and well-maintained, creating a pleasant environment for seniors.
• Staff members are noted to be friendly and engaging, fostering a sense of comfort among the residents.
• Residents enjoy the variety of daily activities available and appreciate the fresh, well-prepared meals served in the dining room.
• Families find that their loved ones are happier and healthier since moving into Brookdale Glendale, often making new friends and participating in community events.
• The community is located in a nice neighborhood with easy accessibility to outdoor spaces such as parks.
• Positive experiences during tours highlight that prospective residents feel welcomed and encouraged by knowledgeable staff.

Cons

• The staff members often forget that they are working with senior adults, showing annoyance towards residents and lacking patience and understanding.
• Gossiping about residents in the hallways and speaking loudly while residents are sleeping contributes to a disrespectful atmosphere.
• The facility is described as depressing and not well-maintained, with terrible food quality.
• Concerns were raised about the director being dismissive and tricky in communication regarding contracts.
• There are complaints about age discrimination during the application process, leading potential residents to feel undervalued based on financial status rather than care needs.
• The billing system is described as confusing and requires careful attention to avoid misunderstandings regarding finances.
• Cancellations of activities are poorly communicated, leaving residents unaware of changes.
• Some areas of the facility, like the carpets, are noted as stained and worn, detracting from overall cleanliness.
• Communication with upper-level personnel is extremely difficult, often leading to ignored requests and unmet promises regarding care services.
• Residents report that while dining room staff are efficient, they frequently face understaffing issues during meal service.

Review

Brookdale Glendale has garnered a mixed bag of reviews from residents and their families, revealing insights into the quality of care, atmosphere, activities, and overall satisfaction with the facility. Many families express deep concern about the staff's attitude toward residents, particularly highlighting that some staff members appear easily annoyed and lack the necessary patience and compassion expected when working with senior adults. Frustration is notably directed at instances where noise during nighttime disrupted sleeping residents, as well as allegations of gossiping about them in common areas. This distressing environment can make it hard for family members to feel assured that their loved ones are being treated with love and respect.

On a more positive note, there are those who appreciate various aspects of Brookdale Glendale. The food service staff stands out as one of the few consistently commended groups within the facility for their genuine care and attentiveness to residents’ needs. Additionally, several reviews mention that the facility offers a variety of activities aimed at engaging seniors while letting them maintain autonomy regarding dining times—something that many find appealing as it encourages personal choice rather than enforced schedules. Overall impressions of cleanliness also emerge positively among certain reviewers who describe neat common areas and a well-maintained living environment.

However, concerns over transparency in communication are echoed by multiple reviewers who suggest that upper-level management can be difficult to reach and often unresponsive to requests or inquiries. Issues such as billing disputes have been noted; potential residents are urged to scrutinize contracts closely due to discrepancies between what was promised verbally versus what is delivered in written form. Such miscommunication can lead to feelings of mistrust towards administration, which could complicate relationships for new residents who already may feel vulnerable during transitions into assisted living.

While some families express satisfaction with their loved one's experience at Brookdale Glendale—highlighting successful adjustments made by new residents seeking companionship and daily activities—others relay frustrating experiences related to inadequate support services. Reports surface regarding insufficient nursing assistance despite broken bones or other health challenges affecting mobility; these examples paint a troubling picture where promises made do not translate into reliable help when needed most.

The physical space itself has received mixed reviews too; while many praised its picturesque location near greenery or parks conducive to leisurely walks—a significant aspect for maintaining an active lifestyle—concerns were raised about issues like outdated carpet conditions across rooms needing renovation. In addition, recurring practical issues such as malfunctioning elevators further detract from an otherwise pleasant living situation for seniors used to higher standards in assisted living environments.

In summary, while Brookdale Glendale boasts numerous capabilities—from diverse activity offerings to friendly food service—younger families brace themselves against factors such as inconsistent staffing engagement levels, transparency challenges regarding management communications, and notable gaps in nursing assistance provision which leave doubtfully lingering sentiments about overall care quality in this community setting. It ultimately serves as a reminder emphasizing how crucial both competence and empathy are within any caregiving establishment dedicated entirely towards enhancing quality lives among our treasured elderly population.

Located in the heart of Glendale, California, this area offers a mix of convenience and amenities for seniors looking for a vibrant community. With multiple hospitals in close proximity, including Glendale Adventist Medical Center and Providence St Joseph Medical Center, residents have easy access to healthcare services. The neighborhood is also home to a variety of dining options such as In-N-Out Burger and Porto's Bakery & Cafe, ensuring that there is something for everyone's taste. Additionally, pharmacies like Walgreens and CVS are nearby for any medication needs. For entertainment, seniors can enjoy a movie at AMC The Americana at Brand 18 or take a stroll in one of the nearby parks like Elysian Park or Lake Hollywood Park. With transportation options like Union Station only 6.7 miles away, this area provides the perfect balance of convenience and comfort for senior living.

Hospitals

• Glendale Adventist Medical Center (0.6 miles)
• Medical 2 unit (0.6 miles)
• Providence St Joseph Medical Center (5.1 miles)
• Huntington Memorial Hospital Nicu (5.2 miles)
• Usc-Norris Cancer Hospital (6.6 miles)
• LAC+USC Inpatient Tower (6.8 miles)

Restaurants

• McDonald's (0.7 miles)
• In-N-Out Burger (0.8 miles)
• Porto's Bakery & Cafe (0.9 miles)
• In-N-Out Burger (1 miles)
• Din Tai Fung (1.1 miles)
• McDonald's (3.2 miles)
• Popeyes Louisiana Kitchen (4.3 miles)

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Rite Aid (1.4 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)

Theaters

• AMC The Americana at Brand 18 (1.2 miles)
• AMC Burbank 16 (4.5 miles)
• Universal Cinema AMC at CityWalk Hollywood (6.5 miles)
• TCL Chinese Theatre (6.8 miles)

Cafes

• Starbucks (1.2 miles)
• Proof Bakery (2.8 miles)
• Starbucks (3.5 miles)
• Lamill Coffee Boutique (4.7 miles)
• Starbucks (4.8 miles)
• Charlie's Coffee House (4.9 miles)
• Starbucks Reserve (5.4 miles)

Parks

• Glassell Park Recreation Center (2.6 miles)
• Cleland Ave Bicentennial Park (3.2 miles)
• Brookside Park (4.3 miles)
• Hahamongna Watershed Park (4.5 miles)
• Elysian Park (4.8 miles)
• Arroyo Seco Park (4.9 miles)
• Lake Hollywood Park (5.3 miles)

Transportation

• Union Station (6.7 miles)