Comfort And Joy

2509 West Flower Avenue, Fullerton, CA 92833

For more information about senior living options: (844) 490-3973

2 from 2 reviews
Assisted Living Board and Care Home Respite Care

Pricing

Comfort And Joy offers competitive pricing for its services in comparison to both Orange County and the broader state of California. For a semi-private room, Comfort And Joy's monthly rate is $2,200, significantly lower than the $3,431 average in Orange County and the statewide figure of $3,333. Similarly, for private accommodations, residents at Comfort And Joy pay $3,000 per month, which again presents a noteworthy savings compared to Orange County's average of $4,104 and California's overall rate of $3,939. These cost-effective options allow individuals seeking comfortable living arrangements to enjoy quality care while remaining mindful of their budgets.

Floor plansComfort And JoyOrange CountyCalifornia
Semi-Private$2,200$3,431$3,333
Private$3,000$4,104$3,939

Overall Review

Pros

  • pro The facility has a dedicated team of female caregivers who provide support to the residents.
  • pro There are several clients in the home, suggesting a vibrant community atmosphere.
  • pro The staff is likely skilled in managing multiple responsibilities despite being busy.
  • pro A focus on providing care for female clients can create a comforting environment for those they serve.

Cons

  • pro The male staff member was unhelpful and rude when answering the call, showing a lack of professionalism.
  • pro He refused to assist by transferring the call or checking on the appointment, indicating poor customer service.
  • pro The negative interaction raises concerns about how he treats the residents, suggesting a lack of compassion.
  • pro There are doubts about the facility's overall environment if this is how staff members behave with potential clients and their families.
  • pro The experience suggests that the establishment may not prioritize client relations or communication effectively.

Review

In recent feedback regarding a particular care facility, the experiences shared by clients and family members paint a troubling picture of both customer service and staff professionalism. A specific incident stood out, where a caller attempted to confirm an appointment but faced an unexpected level of unhelpfulness from one of the male staff members who answered the phone. The situation raises concerns not just about scheduling issues but also about how potential residents and their families are treated before they even step foot in the facility.

During this particular call, the male representative was described as dismissive and rude. He refused to transfer the call or make any effort to check on the appointment status with other staff members or caregivers. Instead, he merely informed the caller that there were no openings at that time and expressed confusion about why they would consider visiting when he claimed that the facility was very busy. Such responses can leave a negative impression on prospective clients and their families who are seeking quality care for their loved ones.

The disappointment expressed by the reviewer highlights a significant issue: communication is key in any caregiving environment. When individuals reach out for information regarding potential admission or appointments, they expect not only accurate information but also courteous service. This interaction did not meet those expectations, which could cause families to feel hesitant about entrusting their loved ones' care to such an establishment where customer service appears lacking.

Moreover, concerns were raised about how this individual might interact with residents once admitted into the facility. The reviewer's apprehension suggests that if staff members treat potential clients poorly over the phone, they may carry those attitudes into their direct interactions with current residents. Families looking for a place for their loved ones want assurance that caregivers will show kindness, respect, and genuine concern—qualities integral to fostering trust and comfort within any care setting.

Additionally, this experience is particularly disheartening considering that many families face emotional challenges when seeking care for aging relatives or individuals with special needs. An initial encounter fraught with rudeness can detract from what should be a supportive process during an already stressful time in life. It raises questions about how well training programs prepare employees in customer service skills and empathy toward both callers and residents alike.

In conclusion, while it is acknowledged that facilities can experience high volumes of inquiries and logistical challenges related to appointments and openings, it remains crucial for staff members—especially those handling client communications—to maintain professionalism at all times. This includes treating inquiries with respect and responding empathetically rather than brusquely dismissing concerns as unworthy of attention. As such accounts circulate among families searching for compassionate care environments for their loved ones, facilities must take heed; improving interactions at every touchpoint is essential to ensuring a positive reputation built on trustworthiness and reliability in caregiving services.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Long Beach (Daugherty) (11 miles away) Long Beach (Daugherty) (11 miles away)
  • John Wayne Orange Co (14 miles away) John Wayne Orange Co (14 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Comfort And Joy is a welcoming and cozy assisted living community located in Fullerton, CA. We provide high-quality care and support for seniors who may require assistance with their daily activities or who are in need of respite care.

Our board and care home offers a comfortable and fully furnished environment where residents can feel at ease. The dining room provides nutritious meals prepared with special dietary restrictions in mind to ensure that each resident's nutritional needs are met. Housekeeping services are also provided to maintain a clean and organized living space for our residents.

At Comfort And Joy, we understand the importance of staying active and engaged. Our community features outdoor spaces where residents can enjoy fresh air and peaceful surroundings. Wi-Fi/high-speed internet is available throughout the community to keep residents connected to their loved ones. Communication is made convenient with telephone services.

Our compassionate staff members are trained to assist residents with various activities of daily living, including bathing, dressing, and transfers. Residents can rest assured knowing that their health is prioritized as we offer coordination with health care providers, medication management, diabetes diet management, and assistance with meal preparation and service.

Transportation arrangements are available for medical appointments, enabling residents to attend necessary doctor visits without inconvenience or stress. Additionally, there are several nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals so that residents have easy access to various amenities within the community.

At Comfort And Joy in Fullerton, CA, we strive to create an environment that promotes both comfort and joy for our residents.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • Walmart Pharmacy (1.6 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.9 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.4 miles)

Restaurants

  • Portillo's Hot Dogs (1.5 miles)
  • Chick-Fil-A (1.6 miles)
  • Porto's Bakery & Cafe (1.7 miles)
  • Nubia Cafe (2.6 miles)
  • In-N-Out Burger (2.7 miles)
  • In-N-Out Burger (2.8 miles)
  • Chick-Fil-A (2.8 miles)

Physicians

  • Kaiser Permanente, Euclid & Romneya (2 miles)
  • St Jude Medical Center (3.3 miles)
  • Dostzada, Ghulam Dr - Los Alamitos Cardiovascular (5.8 miles)
  • St Jude's Heritage Medical Center (6.1 miles)

Transportation

  • Metro La Mirada & Alondra Bus Stop (2.3 miles)
  • Drr Toontown Station (4.5 miles)
  • DLRR New Orleans Station (4.6 miles)
  • Disneyland Monorail - Downtown Disney District Station (4.6 miles)
  • Disneyland Monorail (4.7 miles)
  • Drr Tomorrowland Station (4.8 miles)
  • Hertz Rent A Car (5.5 miles)

Hospitals

  • Anaheim Regional Medical Center (2.4 miles)
  • Ahmc Whittier Hospital Medical Center (6.3 miles)

Theaters

  • AMC DINE-IN Fullerton 2 (2.9 miles)

Parks

  • Willow Park (3.4 miles)
  • Central Park / La Palma Recreation & Community Services (3.9 miles)
  • Shadow Park Hoa (4.9 miles)
  • Faylane Park (5 miles)
  • La Bonita Park (5.1 miles)
  • Cerritos Regional County Park (5.2 miles)
  • Craig Regional Park (5.6 miles)

Cafes

  • Anaheim Packing District (4.1 miles)
  • New Orleans Square (4.6 miles)
  • Jolly Holiday Bakery Cafe (4.7 miles)
  • Starbucks (4.7 miles)
  • La Brea Bakery Express (4.8 miles)
  • Hollywood Land (4.9 miles)
  • Starbucks (5.1 miles)

Places of Worship

  • Chinese Baptist Church (4.1 miles)
  • Cottonwood Church (6.1 miles)

Frequently Asked Questions

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