4804 Chicago Avenue, Fair Oaks, CA 95628
For more information about senior living options: (844) 490-3973
Well-managed and overall a nice place to live - maintenance requests are dealt with efficiently and effectively. Jocelyn is great and friendly Manager. Jocelyn (property manager) is extremely responsive and a genuine person who takes care of the residents. Maintenance is always quick to respond when an order is put in. Jocelyn is the best manager ever very caring outgoing and just a wonderful person! The manager at this place was professional, friendly, knowledgeable about the apartments. Delilah is wonderful and always available in the office... maintenance issue was handled quickly. The river is right around the corner, the complex is quiet, the chicken park is so relaxing, and the manager Delilah is super helpful and friendly.
The staff member had an attitude and rushed the guests during the 2:30 tour. The path to the property was terrible, with spiderwebs everywhere. The 2:30 tour lasted only about 10 minutes and offered little explanation. The leasing office was unreachable; calls rang and were hung up. The manager ignored persistent noise complaints and failed to address them. One reviewer warned not to rent there, claiming residents could be ripped off. The manager refused to credit tenants for the extra power usage after a flood, and tenants were charged to remove worn carpet. Balconies and patios were rotted, indicating a general lack of maintenance. The complex was very crowded with limited parking. A reviewer advised going anywhere else.The collection of reviews paints a picture of a Sacramento apartment community that can feel like two very different places depending on who you talk to and when. On one hand, there are long-tenured residents and recent movers who sing the praises of attentive management, clean grounds, and a setting that's hard to beat for access to the river and local amenities. On the other hand, there are numerous negative experiences focused on communication lapses, perceived attitude from staff, and maintenance or noise issues that left some residents frustrated and even planning to move out. Taken together, the story is nuanced: this complex can be a real home for some, while for others it has been a source of stress.
Several reviewers highlight exceptional managers who stood out in a very positive way. Jocelyn, in particular, is frequently described as a standout property manager - characterized as responsive, friendly, professional, and genuinely caring about residents. One resident calls Jocelyn "the best manager ever" and another describes her as a manager who takes good care of tenants and makes the building feel welcoming. Maintenance is consistently praised when a manager like Jocelyn is involved - requests are described as being handled quickly, with residents noting the grounds and common areas are well kept and quiet. In the same vein, Delilah is praised in multiple reviews as "wonderful" and always available in the office, contributing to a perception of a well-run community with reliable on-site care. For many who value approachable, helpful management, these two names recur as a key reason to stay.
The location and overall environment also receive strong positive notes. Several reviewers emphasize the proximity to natural and recreational options, such as the American River Bike Trail, and describe the area as quiet and safe, with a gated complex and security at night. The river, nearby restaurants, and a sense of a welcoming neighborhood are repeatedly cited as major perks. Some residents even compare the place favorably to other options in the area, describing it as a comfortable, convenient home that offers a peaceful setting within easy walking distance of sights like the river and local eateries. The positive experiences often tie back to how well the property is managed and how quickly maintenance issues are resolved when the right staff are involved.
Yet the same pages contain persistent criticisms that complicate the overall impression. A number of reviews recount experiences that feel far less smooth: reports of staff attitude, being rushed during tours, or feeling like an inconvenience to employees. Some people describe not getting information or help when they needed it, with complaints about the leasing office sometimes not answering calls or leaving residents waiting. One reviewer even warned, "Do not rent here unless you want to be ripped off," reflecting a belief that some management practices (or perceived miscommunications) could have financial or contractual consequences. The repeated mentions of negative encounters with the leasing team, including a sign indicating the person would be back tomorrow and long waits at the door, illustrate a tension between residents who want reliable, courteous service and a portion of the staff that some tenants feel is unhelpful or dismissive.
Safety and noise present a mixed bag as well. Some residents feel safe and supported, noting the gated environment, the presence of security, and experiences as a single female feeling secure living there. Others recount significant disturbances that aren't easily dismissed - ranging from long-running noise from upstairs neighbors and a loud dog kennel situation to more disruptive building issues like leaks and carpet wear. There are stories of maintenance finally addressing problems, but also anecdotes about charges for carpet replacement or credits that never materialized after incidents that caused damage or added costs. A few reviews describe neighbors, parking congestion, and the broader neighborhood as not ideal, with concerns about safety and street activity at night.
Beyond the human factor, logistics and value add to the complexity of impressions. Parking is sometimes described as crowded, making daily life a bit more stressful, and some reviewers mention the broader commercial district as being overpriced or not always welcoming. A few residents recount negative experiences tied to deposits, lease terminations, and disputes that suggest a misalignment between tenant expectations and management practices. One tenant even warned that a large portion of a security deposit was discussed as offset for repair work, raising concerns about transparency and fairness. These stories contribute to a sense that, while the property can offer comfort and scenery, it can also bring financial and administrative tensions that require careful attention from prospective renters.
Overall, the community comes across as a place with real potential and genuine strengths - especially when the on-site management is led by individuals like Jocelyn and Delilah, whose responsiveness and personal touch frequently transform the living experience. The positive voices emphasize quiet grounds, clean common areas, and a location that blends river access with urban amenities. Yet the darker notes - communication gaps, perceived staff attitude, maintenance missteps, and some intense neighborhood complaints - serve as a clear counterbalance. For prospective residents, the takeaway is nuanced: this complex can be a strong, even beloved home for those who encounter and connect with the right managers and maintenance teams, but it also carries risks of dissatisfaction for tenants who encounter inconsistent service or unresolved conflicts. If you're considering it, it may be wise to visit with specific questions about how maintenance, communication, and safety are currently handled, and to seek out recent resident experiences with the management team beyond what you might see in a single review.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Sacramento International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Residences- Fair Oaks in Fair Oaks, CA is a welcoming and comfortable assisted living community that offers a variety of care services for individuals in need of support. Our board and care home setting provides a cozy and home-like atmosphere where residents can receive personalized assistance with their daily activities.
Our dedicated staff is trained to provide compassionate care, including assistance with bathing, dressing, and transfers. We understand the importance of maintaining good health and work closely with healthcare providers to coordinate any necessary medical care. Our team also ensures that all medications are managed properly and special dietary restrictions are followed.
Residents at The Residences- Fair Oaks can enjoy the convenience of our amenities, including a dining room for delicious meals prepared by our skilled staff. The community is fully furnished and includes housekeeping services to ensure a clean living environment. Wi-Fi/high-speed internet access is available throughout the premises, allowing residents to stay connected with loved ones.
For recreational purposes, residents can relax in our beautiful garden or take part in scheduled daily activities. Additionally, there are numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for residents to explore or visit. Transportation arrangements are conveniently provided for medical appointments.
At The Residences- Fair Oaks, we strive to create an inclusive community that prioritizes the well-being of each resident. With our range of care services and array of nearby amenities, we aim to provide a safe and comfortable environment where individuals can live their best lives.
The Residences- Fair Oaks is located at 4804 Chicago Avenue, Fair Oaks, CA 95628 in Sacramento County, California
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