Maxim Healthcare in Emeryville, CA

Pros

• Maxim provides quality care for both employees and clients.
• The company offers competitive pay, flexibility, health insurance, and sick pay.
• The Novice Nurse program and CPI training are helpful and supportive for new graduates.
• The staff is responsive and provides excellent customer service.
• The culture is friendly, easy-going, and supportive of staff.
• Long-tenured employees praise Maxim for ongoing training and professional growth.
• Maxim is a wonderful company to work for, with managers who ensure staff are comfortable and supported.

Cons

• The recruiters are unprofessional, have poor communication, and fail to provide basic information about patients.
• The onboarding process is backwards and burdensome, offering little in the way of useful patient reports.
• Maxim staff are accused of racist and sexist behavior during home visits.
• One reviewer says Maxim denied services because of race and gender comments.
• The company harasses people with persistent calls, voicemails, and emails after they ask to stop.
• The agency is described as the worst and not worth anyone's time.
• There are reports of not being paid for days worked and unsafe work conditions.
• Managers are accused of keeping workers in dangerous cases and refusing to remove them.
• They would not recommend Maxim to others.

Review

This Emeryville location is best suited for families seeking in-home care backed by a national agency that prioritizes caregiver training pathways and a clean, professional office environment. It can work well for households that value approachable office staff, a sense of organization in onboarding, and access to seasoned training programs for new nurses or behavior professionals. The physical setting, described as well kept with a pleasant atmosphere, reinforces a perception of professionalism that matters when coordinating care from a distance. For families with straightforward needs who want a provider that can assemble a capable team with room to grow, this Maxim office can deliver.

Two groups should seriously consider alternatives. First, those who cannot tolerate inconsistent communication or what appears to be uneven reliability in onboarding and follow-through will find Maxim frustrating. Multiple reviews highlight recruiters who are unresponsive, misinformed, or dismissive, with several accounts of delayed callbacks and inadequate patient information. Second, families sensitive to equity and respect should exercise caution: reports of perceived discrimination and culturally insensitive interactions color many experiences. When the care plan hinges on smooth, respectful, and predictable engagement with the staffing team, it's prudent to explore other options that place greater emphasis on steady, transparent operations and consistent payer practices.

The strongest positives - clean facilities, friendly frontline staff, and meaningful training opportunities for nurses and therapists - do offer tangible value. Several reviews praise the quality of on-site interactions, the availability of CPI-type training, and the sense that career growth is supported within the company. For families that can align with Maxim's staff development mindset, these elements translate into better-prepared caregivers who can handle complex tasks at home. In addition, some employees report flexible schedules and competitive compensation for certain roles, which can matter when balancing family needs with a caregiver's work-life realities. These pros, however, only partially offset the scale of recurring process and people risks described in the feedback.

The main drawbacks cut deeper into the care experience. The same reviews repeatedly flag inconsistent recruitment quality, evasive or late communication, and a pattern of service disruption that undermines confidence. Allegations of racism, sexism, and unprofessional treatment by some staff are not incidental; they cast a long shadow over trust and safety when families are inviting an agency into their home. Pay disputes, incomplete case reports, and in one case a delay in ultimate compensation for days worked - all feed into a perception that administrative and financial logistics can derail clinical care. When a caregiver's stability is in question, or when families must chase answers and coverage, the benefits of trained staff become hard to realize.

For decision-making, the practical takeaway is clear. Maxim Healthcare can be part of a robust in-home care solution for families who are prepared to actively supervise onboarding, demand high levels of coordination, and vet each caregiver's fit with the home dynamic. It may also suit those who want to cultivate a relationship with a large agency that can provide a pipeline of trained personnel. Yet the potential downsides - unreliable recruiter communication, unclear care reporting, and serious concerns about respect and equity - mean that a risk-averse family should press for stronger guarantees or compare alternative providers with a track record of consistently reliable placements and transparent billing.

If Maxim is pursued, concrete steps should be taken before committing. Request a dedicated care coordinator, a written onboarding timetable, and a clear patient-specific care plan with named staff. Seek specific references from Emeryville families who have used the service for comparable needs and verify payment terms, including how back-pay or disputed charges are resolved. Insist on a transparent escalation path for scheduling gaps and a documented anti-discrimination policy applied to all staff. In short, Maxim Healthcare in Emeryville delivers credible clinical capabilities and a professional environment, but families must demand operational reliability and respectful partner behavior to ensure a truly steady, patient-centered home care experience.

Located in Emeryville, California, this vibrant neighborhood offers easy access to various transportation options such as the Emeryville Amtrak station and several BART stations for convenient travel. The area is home to a variety of amenities including theaters like the AMC Bay Street 16, pharmacies like CVS and Walgreens, numerous parks for outdoor recreation, a selection of diverse restaurants ranging from Homemade Cafe to Fentons Creamery, and reputable medical facilities such as Sutter Urgent Care and Kaiser Permanente Medical Center. Additionally, there are cozy cafes like Blue Bottle Coffee and Caffe Strada for socializing with friends. Places of worship such as the Unitarian Universalist Church of Berkeley are also nearby for spiritual fulfillment. With its proximity to essential services and a range of leisure activities, this part of Emeryville is an ideal location for seniors looking for a lively yet comfortable community to call home.

Transportation

• Emeryville Amtrak (0.5 miles)
• MacArthur BART Station (1.9 miles)
• West Oakland BART Station (2.3 miles)
• Lake Merritt BART Station (3.4 miles)
• El Cerrito Plaza BART Station (4.4 miles)
• 20/21 Bus Stop (5.4 miles)
• Fruitvale BART Station (6 miles)

Theaters

• AMC Bay Street 16 (0.6 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.1 miles)
• Farmacy Berkeley (1.4 miles)
• Walgreens (2 miles)
• CBCB GFTCRD (2.1 miles)
• Walgreens (2.2 miles)
• Blüm Oakland (2.4 miles)

Parks

• Temescal Creek Park (1.2 miles)
• Grove Park (2 miles)
• Presentation Mini Park (2.3 miles)
• Mosswood Park & Recreation Center (2.3 miles)
• Cedar Rose Park (2.7 miles)
• Willard Park (2.8 miles)
• Snow Park (2.9 miles)

Restaurants

• Homemade Cafe (1.9 miles)
• McDonald's (2 miles)
• Bakesale Betty (2 miles)
• Drake's Dealership (2.5 miles)
• Dona Tomas (2.6 miles)
• Cato's Ale House (2.6 miles)
• Fentons Creamery (2.8 miles)

Physicians

• Sutter Urgent Care: Sutter East Bay Medical Foundation (2.3 miles)
• Kaiser Permanente Medical Center - Mosswood Building (2.4 miles)
• Kiwi Pediatrics Medical Group (3.1 miles)
• Berkeley Pediatrics (3.2 miles)
• One Medical (3.3 miles)
• Sutter East Bay Medical Center (4.1 miles)

Hospitals

• Sutter Alta Bates Summit Medical Center: Summit Camps (2.3 miles)
• Kaiser Permanente Oakland Medical Center (2.5 miles)
• Kaiser OB-GYN (2.6 miles)
• Highland Hospital (4.6 miles)

Cafes

• Blue Bottle Coffee (2.5 miles)
• Highwire Coffee Roasters (2.6 miles)
• Caffe Strada (3.2 miles)
• Bicycle Coffee (3.3 miles)
• Hal's Office (3.6 miles)
• Cafe N!ne (5.6 miles)
• Starbucks (6.2 miles)

Places of Worship

• Unitarian Universalist Church of Berkeley (5.6 miles)