433 Avocado Boulevard, El Cajon, CA 92020
For more information about senior living options: (844) 490-3973
The facility is clean, well maintained, and well staffed. The staff are described as efficient and kind. Sean H., the director, and his team are praised for professional rehabilitation and compassionate care. The nursing crew on station 2 is superb and responsive to patient needs. The respiratory therapy department is incredible and knowledgeable. The rehab team is great, and the food is great. Families report feeling comfortable and treated like family by the staff. The facility is highly recommended for rehabilitation and patient care. Specific staff members (Sonia, Daisy, Socorro) and Dr. Gessner are singled out for exceptional care. Leadership is described as hands-on and on the floor with patients.
They call the facility the worst facility ever and say it should be closed down. They claim staff can't even take their loved one to the bathroom and that wounds aren't cleaned for a week. They describe the place as dirty and smelling like urine, with nurses not caring about personal hygiene. They say management is rude, unhelpful, and should be fired. They allege that a staff member assaulted them, leading to police involvement. They report a death from pneumonia with no help provided to their loved one. They describe section 3 as neglected, with residents ignored and no assistance offered. They advise others not to bring their loved ones there. They complain that the Wi?Fi is unreliable, hindering family use and streaming. They state that staff do not answer the phone for families and some are outright rude.A wide range of experiences has been shared about Avocado Post Acute, illustrating a facility that inspires strong loyalties in some families and deep concerns in others. On one end of the spectrum, several reviewers describe a clean, well-maintained environment with responsive staff, skilled rehab teams, and compassionate caregivers who help patients recover with dignity. In these accounts, visitors praise the rehab department, respiratory therapy, and the leadership presence on the floor. A number of patients and family members credit the staff for respectful treatment, effective communication, and meaningful progress during rehabilitation, sometimes highlighting specific caregivers and clinicians who stood out for their attentiveness and professionalism. For example, there are positive notes about the caregiving and nursing staff being kind and capable, the food being well received, and the overall experience in rehab being supportive and encouraging. A few testimonials emphasize that, despite prior misgivings about reviews, improvements have become noticeable under the current leadership, with patients and families feeling more engaged and informed about care plans and progress.
However, a substantial portion of the feedback centers on serious concerns about cleanliness, odors, and basic hygiene. Multiple reviewers report strong smells of urine and dirty conditions, particularly in certain wings or sections, along with claims that patients' personal hygiene and wound care have not been adequately addressed. Some critics describe evenings or days when medications schedules were overlooked, and calls for nurses or aides went unanswered for extended periods. There are persistent accusations that certain areas of the facility feel neglected, with crowds of patients in crowded rooms and limited assistance with essential needs, including bathroom needs. In at least a couple of posts, families describe the environment as deteriorating after ownership changes, and one person explicitly urges others to avoid the facility altogether, citing neglect and disorganization as persistent issues.
In the middle ground between praise and blame, several reviewers highlight well-meaning staff but point to systemic issues - communication gaps, inconsistent responsiveness, and uneven experiences among patients. Some families report difficulty reaching the facility by phone or receiving timely updates on their loved ones, with at least one note focusing on frustrations about unanswered calls and a lack of coordination for families seeking information. There are mentions of Wi-Fi and connectivity problems that impact patients' ability to stream or stay connected, underscoring how even ancillary services can affect the overall experience. Yet other comments acknowledge that when staff are engaged and proactive, family members feel supported and reassured about their relative's progress and safety.
A recurring theme across multiple posts is the influence of management on the tone and outcomes of care. Several reviewers point to specific administrators and leaders - names like Sean H., the director, and others in leadership roles - being visible on the floor, guiding care, and implementing changes that some families view as improvements in patient care. In some narratives, these leaders are credited with elevating the standard of care and restoring confidence that was eroded by earlier negative reviews. Yet in other parts of the collection, there are intense, emotionally charged accusations about management practices, including claims of mistreatment or retaliatory actions that led to police involvement or complaints from family members. Taken together, the comments show a community divided over how well the facility lives up to expectations of safety, respect, and timely medical attention.
Beyond the leadership dynamic, individual staff members receive a broad spectrum of appreciation and critique. On the positive side, several families praise particular nurses, CNAs, and therapists by name for their warmth, competence, and direct impact on recovering loved ones. Names repeatedly cited include caregivers who provided hands-on assistance, respiratory therapists who contributed to a patient's breathing support, and doctors who were described as responsive and thorough in explaining treatment plans. Some reviewers celebrate the teamwork and the patient-centered approach they observed, noting personalized care plans, clear explanations, and active involvement of family members in decision-making. On the negative side, there are stories of rude behavior, missed calls, and delays in routine tasks that supposedly undermined trust in the facility's ability to protect and care for vulnerable residents.
In sum, Avocado Post Acute presents a complex landscape of patient and family experiences. A segment of reviewers recounts a facility that is clean, well-staffed, and capable of delivering meaningful rehabilitation with attentive physicians, nurses, and therapists who treat patients with respect. Another substantial segment documents troubling gaps in cleanliness, hygiene, timely communication, and consistency of care, sometimes escalating to concerns about management and safety. The most useful takeaway for someone evaluating this facility is to recognize this diversity of experiences and to plan a thorough, firsthand assessment - verifying cleanliness and safety conditions, meeting with care teams, and discussing communication protocols with administration - before making any decisions about placement for a loved one.
9 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Diego International-Lindbergh (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Aida's Residential Care 2, located in the charming city of El Cajon, CA, offers a warm and welcoming environment for those seeking quality assisted living services. This board and care home provides a variety of care options, including respite care, ensuring individualized support for residents with diverse needs.
The community boasts a range of amenities designed to enhance comfort and convenience. Residents can enjoy delicious meals in a spacious dining room, unwind in beautifully maintained gardens and outdoor spaces, and benefit from housekeeping services that promote a tidy living environment. Each room is fully furnished, providing a homely feel from the moment residents arrive. Additionally, modern conveniences such as Wi-Fi/high-speed internet and telephone access are readily available to keep residents connected.
Aida's Residential Care 2 specializes in assisting with activities of daily living, offering personalized support that includes help with bathing, dressing, transfers, and medication management. The staff works closely with healthcare providers to ensure that residents receive coordinated care tailored to their specific health requirements. With options for dietary restrictions—such as diabetes-friendly meals—and transportation arrangements for medical appointments or shopping trips, residents can maintain their independence while receiving the necessary support.
Engagement is key at Aida's Residential Care 2, where scheduled daily activities provide opportunities for socialization and recreation. Residents can explore the nearby area that includes two cafes for casual outings and multiple local parks for enjoying nature.
With convenient access to essential amenities—14 pharmacies within reach, four physicians nearby, numerous restaurants options (13 in total), places of worship (three), and local hospitals—Aida’s Residential Care 2 ensures both comfort and accessibility are at the forefront of its resident experience.
Overall, Aida's Residential Care 2 invites individuals looking for compassionate care in a vibrant community setting to discover their ideal home away from home in El Cajon.
Aida's Residential Care 2 is located at 433 Avocado Boulevard, El Cajon, CA 92020 in San Diego County, California
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