7513 Donohue Drive, Dublin, CA 94568
For more information about senior living options: (844) 490-3973
Katie Vy and Miche are hardworking and always there to help, making them some of the best employees to count on. The facility is very friendly and welcoming. Iesha Huntley leads with care and empathy as Director of Wellness Programming. Jonathan, the head nurse, is super helpful and thorough. Aly and Imelda are attentive, friendly, and professional. Emerald Valley is a beautiful, clean, and well-organized community with engaging activities. Jasmine the med tech is amazing and residents are well cared for under her watch. The Elegance at Dublin team is outstanding and truly dedicated to residents' comfort and happiness.
They claim the facility cared only about money, charging 8,500 for one day plus medical bills. They say staffing levels for memory care are not appropriate, calling into question the staff's quality. They recount being told to hire a caregiver for 12 hours a day at $35 per hour. They describe under-staffing leading to unhappy, overworked staff and residents being neglected for 4?5 hours. They note there was a period when no one was in charge after the Memory Care director was let go. They describe the facility deteriorating into a poorly run nursing home with odors and poor hygiene.Serena Assisted Living for Elderly in Dublin is best suited for families seeking a polished, engaging environment where a steady, attentive care team and well-maintained surroundings are top priorities. This community appears to work well for residents who value consistent staff presence, clean and inviting spaces, and robust social programming. For families prioritizing a lively campus atmosphere, reliable day-to-day support, and easy access to activities and amenities, Serena stands out as a strong option. Those whose loved ones require advanced memory-care specialization, or who operate with a tighter budget, should consider alternatives more directly aligned with those needs.
The staffing story at Serena, as reflected in the broader review landscape, matters a great deal. Several accounts highlight dependable, compassionate workers who go above and beyond in day-to-day interactions. Names like Katie Vy and Miche surface as exemplars of reliable, proactive service, signaling that the right staff can make the difference between a good stay and a genuinely reassuring one for families. Yet the same body of reviews also cautions that memory-care needs demand higher staffing ratios and more specialized training, and that turnover or gaps in coverage can undermine consistency. Families should press for detailed, person-centered care plans and current staffing data before committing.
Amenities and atmosphere tilt clearly in Serena's favor. Observers repeatedly praise clean, modern facilities with a welcoming vibe, comfortable common areas, and activities that keep residents engaged. The wellness programming, in particular, is highlighted as thoughtful and empathetic, with leadership intent on incorporating wellness into everyday life. The overall environment - the d?cor, dining spaces, and safe, accessible design - convince many families that this is a place where a resident can feel at home while receiving attentive care. When you combine this with positive reports of friendly front-desk staff and accessible nursing personnel, Serena becomes a compelling option for those prioritizing quality of life and social connectedness.
However, the strongest caveat concerns cost and the risk of misalignment between memory-support needs and the facility's capabilities. One pointed complaint from the Dublin market notes a steep day-one financial burden coupled with ongoing medical bills, underscoring the need for clarity on what is included in monthly rates versus ancillary charges. Other Dublin-area voices flag potential delays in response to call buttons and intermittent staffing challenges in memory-care settings. These concerns aren't universal, but they are persistent enough to warrant aggressive due-diligence: request a transparent, written care plan; verify staffing levels during peak hours; and obtain a precise, written price breakdown with contingencies for changes in level of care.
For families weighing alternatives, Emerald Valley and Elegance at Dublin repeatedly surface as strong contrasts. Emerald Valley receives high marks for warmth, consistent caregiving, and a dedicated team dedicated to memory-care residents, with many families expressing deep trust in the staff's daily care and the facility's inviting atmosphere. Elegance at Dublin earns praise for its upscale feel, attentive dining, and high-level teamwork across departments, with reviewers touting personal attention, meaningful activities, and a leadership group willing to pitch in. If memory-care depth, predictable budgeting, or a consistently cohesive care culture are decisive factors, these communities warrant side-by-side consideration.
The bottom line for Serena: it represents a compelling fit for seniors who prize care-attentive staff, a bright and clean environment, and an active calendar of resident-focused programs. Pros - engaged caregivers, wellness leadership, and a welcoming atmosphere - often offset the potential downsides of cost and the demand for memory-care-specific safeguards when due diligence is thorough. Families should insist on a transparent trajectory for any memory-care transition, corroborate staffing stability during daytime and night shifts, and compare total monthly costs against clearly defined service levels. Tour, ask for recent staff-to-resident ratios, and request demonstration of personalized care planning to determine whether Serena truly matches the loved one's care vision and family budget. If the memory-care requirement or cost certainty is non-negotiable, treat Emerald Valley or Elegance at Dublin as strong, data-backed alternatives that consistently deliver in those specific areas.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (16 miles away) San Jose International (24 miles away) San Francisco International (25 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Serena Assisted Living is a welcoming and comfortable board and care home located in Dublin, CA. Our community is specifically designed to provide excellent care and support for elderly individuals who may need assistance with daily activities.
Our residents enjoy a range of amenities that enhance their quality of life. The dining room provides nutritious meals prepared by our skilled staff, taking into consideration any special dietary restrictions. The fully furnished rooms create a homely atmosphere for our residents. The outdoor space and garden allow individuals to relax and enjoy nature. Our housekeeping services ensure that the living areas are always clean and well-maintained. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with family and friends.
We understand the importance of providing comprehensive care services tailored to meet each resident's unique needs. Our compassionate staff assists with activities of daily living, such as bathing, dressing, and transfers. We coordinate with health care providers to ensure that residents receive appropriate medical attention when needed. For individuals with diabetes or specific dietary requirements, we offer specialized diets that promote optimal health. Our staff also manages medication administration to ensure safety and proper dosage.
At Serena Assisted Living, we strive to create an engaging and fulfilling lifestyle for our residents through scheduled daily activities. Whether it's participating in social events within the community or exploring nearby cafes, parks, restaurants, theaters, or places of worship, there is always something to do that caters to individual preferences.
Transportation arrangements can be made for medical appointments or other necessary trips within close proximity of our community. With numerous pharmacies nearby, obtaining medications is convenient for our residents' ongoing healthcare needs.
The serene environment at Serena Assisted Living in Dublin offers a cozy yet vibrant atmosphere where residents can thrive while receiving exceptional care from our dedicated staff.
Serena Assisted Living For Elderly is located at 7513 Donohue Drive, Dublin, CA 94568 in Contra Costa County, California
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