Mountain View Terrace

603 Tocino Drive, Duarte, CA 91010

For more information about senior living options: (844) 490-3973

1 from 2 reviews
Assisted Living Board and Care Home

Mountain View Terrace Costs & Pricing

Mountain View Terrace offers competitive pricing compared to the broader market in Los Angeles County and across California. Monthly costs for a studio apartment at Mountain View Terrace stand at $3,095, significantly lower than the county average of $4,172 and the state average of $4,145. Similarly, their one-bedroom units are priced at $3,195, which is well below both Los Angeles County's average of $4,603 and California's average of $4,340. This positioning not only makes Mountain View Terrace an attractive option for prospective residents but also reflects a commitment to providing quality living at more accessible price points within the region.

Floor plansMountain View TerraceLos Angeles CountyCalifornia
Studio$3,095$4,172$4,145
1 Bedroom$3,195$4,603$4,340

Overall Review of Mountain View Terrace

Cons

  • pro The reviewer believes the 10-year wait to get a senior living place is unbelievable.
  • pro The father has received poor treatment, including being written up for feeding squirrels and leaving doors open.
  • pro The gate key card stopped working and has not been fixed for months despite complaints.
  • pro The facility's claim about programming the intercom to the father's landline is unhelpful, and access issues persist.
  • pro When the father fell, staff refused to disclose information to the family and did not keep them informed.
  • pro There is an emergency button, but no one seems to answer it.
  • pro The social worker allegedly entered the father's property to remove mail and discarded items, which is described as a federal offense.
  • pro The social worker reportedly shared mail contents with the care provider and disposed of items.
  • pro Residents are pressured about move-out costs and told not to pack up expensive items, creating distrust.
  • pro Tenants are reprimanded for petty issues like bird cages and feeding wildlife, making the environment feel punitive.
  • pro The reviewer would not recommend this place to anyone.

Review

A family member recently shared a troubling set of experiences about a senior living property, painting a picture of ongoing neglect, poor communication, and seemingly indifferent policy enforcement. What began as a straightforward search for appropriate housing for an aging relative quickly spiraled into a cascade of frustrating and alarming incidents. The reviewer was told, in the admission process, that it can take as long as ten years to secure a place on the waitlist, a figure they found unbelievable and something they planned to challenge with fair housing authorities. The underlying message they received, however, was that the system is slow, opaque, and prone to discouraging families rather than facilitating timely placements.

The core of the complaint centers on the reviewer's father, who has lived at the property for a decade. The writer describes a pattern of what they call poor treatment and arbitrary enforcement of rules. The father was allegedly "written up" for benign activities such as feeding squirrels and birds, for the placement of his plants, and even for doors being left ajar. The grievance extends to the outdoors and the landscaping: the family claims the staff would not permit his rose bushes and other plantings to stay in place, despite the father's long-standing routines and preferences. The tone suggests a climate where everyday expressions of life and care - tending plants, feeding wildlife, and simply living in a familiar rhythm - are policed with punitive notes rather than understanding or accommodation.

A serious health crisis exacerbates the concerns. The father suffered a stroke, and the family says the property was informed that he was on hospice care. During this vulnerable period, there were significant operational problems: a key card for the entry gate stopped working, despite promises and explanations from office staff that the issue would be resolved. Three months later, the key still did not function. Compounding the problem, the facility allegedly claimed to have programmed the father's landline to interface with the building's intercom, yet the family continued to experience access issues. Medication deliveries continued, but the inside coordination - such as updating access and contact methods - appeared inconsistent. The family also faced a barrier to obtaining real-time information during emergencies, with staff reportedly refusing to disclose information about their relative to family members, even when it was evident that the family was present and actively involved in his care. This lack of transparency in a time of crisis struck the reviewer as both imprudent and lacking in basic patient- and family-centered care principles.

Safety and communication gaps emerge as another central thread. The reviewer described a recent incident where the father fell on the street, observed by a passerby who assisted him and called emergency services. In such a moment, the family attempted to obtain information from the property about the father's status but were told the information could not be disclosed, which they found unacceptable and counterintuitive to the responsibilities of a living community that houses vulnerable seniors. The reviewer attempted to file a formal complaint, only to be told that disclosure policies prevented staff from sharing details with the family. The overarching impression is that the property lacks reliable communication channels, especially during emergencies, and that there is a disconnect between what the family expects in terms of involvement and what the facility is willing to provide.

The family also questions the limits of the facility's care model. They emphasize that the property does not function as assisted living or 24-hour care, yet they feel strongly that family members should be kept informed and treated as partners in care. The policy around access to emergency response features - such as personal emergency buttons - appears to be out of step with the lived reality of residents, where someone may press a button and rely on timely staff response, not a system that leaves a caller waiting. The family's concerns extend to a sense that the facility's emphasis on "costs" and strict rules runs at the expense of human dignity and practical safety for residents who depend on staff for help and companionship.

Another troubling element involves the social worker's behavior inside the father's living space. The reviewer alleges that the social worker trespassed into private property - specifically, the father's mail - and went through mail to determine what should be shared with the family and what should be discarded. The family believes this action constitutes a federal offense and insists they observed mail being removed and not returned. When the issue was raised, the staff allegedly questioned the family's knowledge of what had happened, which the reviewer found dismissive and disrespectful. The combination of perceived privacy violations, questions about the handling of sensitive documents, and the lack of a transparent response from social workers creates a sense of insecurity about the protection of personal information within the facility.

A broader sense of dissatisfaction runs through the entire account, with multiple residents reportedly facing similar issues. The reviewer notes that other tenants complain about being written up for seemingly minor infractions - such as the placement of a bird cage or feeding the squirrels - suggesting a culture that polices everyday life to a degree that feels punitive rather than supportive. The overall tone is one of frustration and disappointment: a senior living environment that should offer safety, dignity, and care instead feels controlling, opaque, and unresponsive to the needs and rights of elderly residents and their families.

In closing, the reviewer expresses a strong reluctance to recommend the property to anyone and hints at pursuing action through fair housing channels. The narrative paints a picture of an environment where a loved one's health crisis, privacy, daily living, and family involvement are met with procedural barriers, inconsistent access, and a staff culture that seems to prioritize rule enforcement over compassionate, resident-centered care. For families seeking a supportive, transparent senior living community, this account serves as a pointed warning about potential pitfalls and a call for deeper scrutiny of how such facilities balance safety, autonomy, and dignity for their residents.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (21 miles away) Ontario International (21 miles away)
  • Burbank-Glendale-Pasadena (24 miles away) Burbank-Glendale-Pasadena (24 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mountain View Terrace in Duarte, CA is a welcoming board and care home that provides exceptional care services for seniors. Our fully furnished community offers a comfortable and homely atmosphere for our residents.

We prioritize the comfort and well-being of our residents by providing amenities such as a spacious dining room where delicious meals are served, ensuring that special dietary restrictions are accommodated. Our housekeeping services ensure that residents have a clean and tidy living space at all times.

Our outdoor spaces provide opportunities for residents to enjoy fresh air and nature, enhancing their overall quality of life. At Mountain View Terrace, we understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access.

Our dedicated team is committed to assisting residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure our residents receive the necessary medical attention they require. For those with diabetes, our staff is experienced in providing specialized diets.

Residents can engage in various activities organized daily, promoting social interaction and enjoyment. Whether it's participating in group exercises or pursuing personal hobbies, there's something for everyone at Mountain View Terrace.

Convenience is an essential aspect of our community. We have numerous nearby amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, hospitals and transportation options available for easy access to appointments.

At Mountain View Terrace, we strive to create an environment where seniors can thrive while receiving personalized care tailored to their specific needs. Come visit us today to experience the warmth and compassion that define our assisted living community.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.7 miles)
  • CVS Pharmacy (4 miles)
  • Walgreens (4.3 miles)
  • CVS Pharmacy (4.3 miles)

Hospitals

  • City Of Hope (1.9 miles)
  • Hope (1.9 miles)
  • Kindred Hospital San Gabriel Valley (4.3 miles)
  • Rowland Convalescent Hospital (5.4 miles)
  • Methodist Hospital of Southern California (5.6 miles)
  • Kaiser Permanente Baldwin Park Medical Center (6 miles)
  • Casa Bonita (8.8 miles)

Restaurants

  • McDonald's (2.4 miles)
  • Wendy's (3.3 miles)
  • Capital Seafood Restaurant (4.5 miles)
  • In-N-Out Burger (5 miles)
  • 626 Night Market (5.8 miles)
  • Din Tai Fung (6.2 miles)
  • Johnny Rockets Santa Anita Mall (6.2 miles)

Transportation

  • Metro - Monrovia Station (3.5 miles)

Cafes

  • Panera Bread (3.9 miles)
  • Porto's Bakery & Cafe (5.1 miles)
  • Panera Bread (5.4 miles)
  • The Donut Man (5.6 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.6 miles)
  • Flo's Coffee Shop (5.7 miles)

Places of Worship

  • First Evangelical Church Arcadia (3.9 miles)
  • Arcadia Chinese Baptist Church (5.3 miles)
  • Saint Rita's Catholic Church (6.3 miles)
  • Real Life (6.7 miles)
  • San Marino Community Church Nursery School (10 miles)

Physicians

  • Healthcare Partners Medical Group (4.4 miles)
  • Glendora Dentistry (4.7 miles)
  • Santa Anita Medical Plaza (5.7 miles)
  • Doheny Eye Center (6.3 miles)
  • Healthcare Partners (6.9 miles)
  • Foothill Dermatology Medical Center (7.2 miles)

Parks

  • Arcadia County Park (5.1 miles)
  • Live Oak Park (6.6 miles)
  • Rosemead Park (8.2 miles)
  • Frank G. Bonelli Regional Park (8.8 miles)
  • Creekside Park (9 miles)
  • Lacy Park (10.2 miles)
  • Almansor Park (10.7 miles)

Theaters

  • 0206 Amc Bar Santa Ani (6 miles)
  • AMC Puente Hills 20 (10.5 miles)

Frequently Asked Questions

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Related Resources

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    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

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