Serrano Residential Care II

13237 Del Ray Lane, Desert Hot Springs, CA 92240

For more information about senior living options: (844) 490-3973

4.3 from 6 reviews
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Assisted Living Board and Care Home Memory Care

Serrano Residential Care II Costs & Pricing

Serrano Residential Care II offers competitive pricing for its residential care services compared to the broader market in Riverside County and the state of California. The monthly rates for semi-private rooms at Serrano are set at $1,000, which is significantly lower than the county average of $2,844 and the state average of $3,333. For those seeking a private room, Serrano's cost is $1,200, again presenting a substantial savings compared to Riverside County's average of $3,474 and California's average of $3,939. Additionally, studio apartments at Serrano are offered at $1,600, well below the county's $3,559 and the state's $4,145 averages. These pricing structures make Serrano Residential Care II an appealing option for individuals seeking quality care without compromising on affordability.

Floor plansSerrano Residential Care IIRiverside CountyCalifornia
Semi-Private$1,000$2,844$3,333
Private$1,200$3,474$3,939
Studio$1,600$3,559$4,145

Overall Review of Serrano Residential Care II

Pros

  • pro Desert Cove Assisted Living goes above and beyond basic assisted care, including memory care for residents with dementia.
  • pro The staff at Desert Cove are kind, attentive, and professional, providing excellent care.
  • pro The management, including Heather and Nancy, are caring and responsible.
  • pro Desert Cove provides memory care that meets the needs of residents with dementia beyond a standard facility.
  • pro Families feel grateful and relieved knowing their loved ones are safe and well cared for at Desert Cove.
  • pro Attendants such as Gilbert, Hero, and Heidi deliver compassionate, high-quality care.
  • pro Desert Cove is highly recommended for families facing the difficult move of a loved one into assisted living.
  • pro Desert Cove is described as a Godsend by some reviewers.

Cons

  • pro They would not recommend this place.
  • pro It is a rude place.
  • pro The reviewer's father was verbally abused by several residents asking for cigarettes or money.
  • pro Management has not been supportive or taken their concerns seriously.
  • pro Many psych residents are at this location.

Review

Two very different experiences with elder care left one family with a strong, lasting impression about what matters most when a loved one can no longer live independently: safety, dignity, and compassionate expertise. The contrast between the two places they encountered is telling, highlighting how the right environment can transform worry into relief, while a troubling experience can leave lasting concern.

In the first place, the review paints a troubling picture. The writer describes a place they would not recommend, calling it rude and noting that several residents were verbally abusive toward their father, who was repeatedly confronted by people asking for cigarettes or money. The concern wasn't only about the behavior of residents; it extended to the management's response, which was described as unsupportive and dismissive of the family's concerns. The atmosphere there is characterized as challenging, with many psychiatric residents in the mix, and the family indicates they had tried moving their father to a different setting. The review also mentions that, unlike some other facilities, this one allows smoking and is situated nearby, which they had hoped would be advantageous. Taken together, the account conveys a sense of insecurity and frustration, with the family feeling unheard and left to navigate a difficult situation on their own.

Against this backdrop of discontent, Desert Cove Assisted Living emerges as a beacon of relief and reassurance. The family's gratitude is profound and specific: Desert Cove is thanked for providing solid, attentive care for the mother, and for offering a level of safety and peace that had been elusive before. The attendants are described as especially kind and attentive, and the management team - specifically Heather and Nancy - are commended for their caring and responsible approach. What stands out in their experience is that Desert Cove is more than a traditional assisted living facility; it is portrayed as a place that truly extends into memory care. The review emphasizes that most residents there have dementia and that Desert Cove is effectively delivering Memory Care, illustrating a deeper commitment to specialized needs beyond routine assistance.

The narrative also gives a vivid sense of the day-to-day culture at Desert Cove. Names of staff members surface as examples of the compassionate, reliable care the mother received: Heather and Nancy in management, and attendants such as Gilbert, Hero, and Heidi. The tone conveys that the care teams are not only capable but genuinely kind - people who go out of their way to ensure residents feel safe, respected, and well cared for. The family frames Desert Cove as a place that rises above the basics of assisted living, describing it as a community where dementia care is thoughtfully integrated into the overall approach, with staff who are attentive to both medical and emotional needs.

There is a poignant, heartfelt update dated November 12, 2022, that marks a turning point in the family's journey. The mother passed away after a short illness, but even in that sorrow, the care team's contributions are acknowledged as exceptional. The family notes that, throughout her struggle with dementia, the Desert Cove staff provided the best possible care and consistently went above and beyond to meet her needs with professionalism and compassion. The sentiment is clear: Desert Cove was a true Godsend, and the family would not hesitate to recommend them. Special thanks are directed to Heather Scott and the entire Desert Cove team for the extraordinary level of care shown during her final days.

A subsequent reflection from another family member reinforces this same theme: the Desert Cove staff are described as a whole as delivering unparalleled care. The parents moved to Desert Cove when dementia became too burdensome for the rest of the family to manage safely, and the staff's care is characterized as patient, comforting, and consistently trustworthy. Individual staff members - Erica and Cindy - are singled out for their competence and warmth, but the praise extends to the entire caregiving team. Even as hospice care became part of her final chapter, the staff ensured comfort and dignity, underscoring a belief that Desert Cove is the right place for families facing the difficult reality of dementia and end-of-life care. The closing sentiment is clear: Desert Cove is highly recommended for anyone navigating a similar, challenging situation.

Taken together, the collection of experiences presents a compelling narrative about care options for loved ones with dementia and complex needs. On one hand, the family faced a difficult encounter with a facility where safety concerns and unresponsive management created a distressing environment. On the other, Desert Cove Assisted Living is portrayed as a sanctuary of competent, compassionate care - where management, nursing, and direct care staff work in concert to protect residents' dignity, provide specialized memory care, and support families through the emotional and practical challenges of aging, dementia, and end-of-life care. The overarching message is clear: the right setting and a committed, empathetic team can make a profound difference in both daily well-being and peace of mind during the most difficult times.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Springs International (9 miles away) Palm Springs International (9 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Serrano Residential Care II is an assisted living community located in Desert Hot Springs, CA. This board and care home offers a comfortable and homely environment for seniors who need assistance with their daily activities. The community boasts a range of amenities to ensure residents' comfort and convenience, including a spacious dining room where nutritious meals are prepared and served, fully furnished living spaces, a beautiful garden, housekeeping services to maintain cleanliness, and move-in coordination to facilitate the transition process.

In addition to these amenities, Serrano Residential Care II also provides outdoor spaces where residents can relax and enjoy fresh air. The community is equipped with telephone services and Wi-Fi/high-speed internet for seamless communication with loved ones.

The care services offered at Serrano Residential Care II include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that residents receive proper medical attention. Special dietary restrictions are accommodated through diabetes diets and meal preparation tailored to individual needs. Medication management is provided to ensure the timely administration of medications.

Transportation arrangements for medical appointments are available for added convenience. Residents can rely on transportation services provided by the community when they need to visit nearby doctors or pharmacies.

To enrich the lives of the residents, Serrano Residential Care II offers scheduled daily activities designed to promote engagement and socialization among residents.

Situated in Desert Hot Springs, this assisted living community benefits from its proximity to various amenities in the area. There are cafes, pharmacies, physicians, and restaurants conveniently located nearby for easy access to everyday necessities.

Overall, Serrano Residential Care II provides a supportive environment for seniors requiring assistance with their daily activities while offering amenities that enhance their quality of life.

Nearby Places of Interest

Pharmacies

  • Hot Springs Pharmacy (0.6 miles)
  • Rite Aid (0.6 miles)
  • Walgreens (0.7 miles)
  • Albertsons Pharmacy (7.4 miles)
  • Walgreens (7.5 miles)
  • Walgreens (7.5 miles)
  • CVS Pharmacy (7.7 miles)

Restaurants

  • Taco Bell (0.6 miles)
  • Casa Blanca Restaurant (0.8 miles)
  • Jack In The Box (4 miles)
  • Loco Charlie's Mexican Grill (7.4 miles)
  • Boozehounds (7.5 miles)
  • McDonald's (7.5 miles)
  • Rick's Restaurant & Bakery (7.6 miles)

Physicians

  • Family Care Urgent Care Medical Clinic (0.7 miles)
  • Borrego Health - Desert Hot Springs Community Health Center (1 miles)
  • Mission Lakes Market Place (1.9 miles)
  • Colonic Center (7.2 miles)
  • Dr. William J. Grimm, DO (7.8 miles)
  • Rancho Mirage Fertility Center (8 miles)
  • Aaronson Plastic Surgery Center (8 miles)

Cafes

  • Starbucks (0.8 miles)
  • 4 Paws Coffee Co. (7.3 miles)
  • Starbucks (7.5 miles)
  • Cartel Coffee Lab (7.8 miles)
  • Ernest Coffee (8.2 miles)
  • Cafe La Jefa (8.5 miles)
  • Palm Springs Koffi (8.7 miles)

Hospitals

  • Desert Regional Medical Center (8.1 miles)
  • DOHC Infusion Clinic (8.7 miles)
  • Eisenhower Labtechniques Palm Springs (9.1 miles)

Parks

  • Ruth Hardy Park (8.3 miles)
  • Palm Springs Dog Park (9.1 miles)

Transportation

  • Palm Springs International Airport (PSP) (8.9 miles)

Theaters

  • Regal Palm Springs (9.1 miles)

Places of Worship

  • Bloom In The Desert Ministries (9.8 miles)

Frequently Asked Questions

How much does it cost to live at Serrano Residential Care II in Desert Hot Springs, CA?
Where is Serrano Residential Care II?
Does Serrano Residential Care II provide care for residents with dementia or Alzheimer's disease?

Nearby Communities

Related Resources

  • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

  • how to prevent memory loss in old ageSafeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health

    The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.