Serrano Residential Care II is an assisted living and memory care community in Desert Hot Springs, CA.
Information last verified:
13237 Del Ray Lane, Desert Hot Springs, CA 92240
For more information about senior living options: (866) 208-4318
Serrano Residential Care II offers competitive pricing for its residential care services compared to the broader market in Riverside County and the state of California. The monthly rates for semi-private rooms at Serrano are set at $1,000, which is significantly lower than the county average of $2,844 and the state average of $3,333. For those seeking a private room, Serrano's cost is $1,200, again presenting a substantial savings compared to Riverside County's average of $3,474 and California's average of $3,939. Additionally, studio apartments at Serrano are offered at $1,600, well below the county's $3,559 and the state's $4,145 averages. These pricing structures make Serrano Residential Care II an appealing option for individuals seeking quality care without compromising on affordability.
| Floor plans | Serrano Residential Care II | Riverside County | California |
|---|---|---|---|
| Semi-Private | $1,000 | $2,844 | $3,333 |
| Private | $1,200 | $3,474 | $3,939 |
| Studio | $1,600 | $3,559 | $4,145 |
Desert Cove Assisted Living is praised for going above and beyond basic care. The attendants are described as especially good and kind to residents. The management, Heather and Nancy, are caring and responsible. Desert Cove provides Memory Care for residents with dementia. The staff at Desert Cove delivers professional care and compassion. Desert Cove is described as a true Godsend by families. Families would highly recommend Desert Cove after their experiences. The entire staff is caring, patient, and supportive.
They would not recommend the place. The place was rude. The father was verbally abused by several residents asking for cigarettes or money. Management has not been supportive or taken their concerns seriously.Serrano Residential Care II in Desert Hot Springs is best suited for families seeking a small, budget-conscious assisted-living option where care is basic and oversight is hands-on, but where safety and resident behavior will require careful monitoring. The strongest signal from the available feedback is not a clear showcase of standout amenities, but rather a warning flag: the environment can feel unsettled for some residents, and management responsiveness appears uneven. This means Serrano may work for a relatively calm, low-demand senior who does not require intensive behavioral supervision or memory-care programming, and for families willing to tolerate a less structured atmosphere while conducting rigorous due diligence.
Those who should consider alternatives are families facing memory-care needs, significant behavioral challenges, or safety concerns that demand proactive, responsive leadership. The negative review depicts verbal abuse by other residents, a perception of little support from management, and a facility that may be less able to de-escalate conflicts or protect vulnerable residents. In addition, the presence of residents described as psych-leaning and the policy allowing smoking nearby could complicate the experience for someone with heightened needs or for families seeking a smoke-free setting. For memory care, or for residents who require a calm, highly monitored environment, alternative communities with dedicated dementia care and stronger behavioral-management protocols are advisable.
The limited positive signal in the Serrano reviews stems from the rating rather than explicit descriptions of strengths. A 4.3 overall, with most reviews rated highly, suggests that some families found value in the basics, personal attention in a smaller setting, straightforward routines, and a living arrangement that feels less institutional than larger campuses. However, the absence of concrete, favorable notes about care quality, safety, or staff expertise means the perceived strengths, if any, are not clearly documented. In contrast, nearby facilities that specialize in memory care receive detailed praise for staff experience, compassion, and hospice-ready support, underscoring a real gulf in what families can depend on for dementia-related needs.
The dominant con, as indicated by the available feedback, centers on safety, staff responsiveness, and resident behavior management. A rude, unsupportive environment where residents repeatedly confront others for cigarettes or money, combined with perceived indifference from leadership, raises legitimate red flags about emergency response, care coordination, and daily safety. The smoking allowance, coupled with a mixed resident population, can complicate health and safety planning for families who prioritize a quiet, controlled milieu. In short, the main downside is not cosmetic, it's structural: management capacity to mediate conflicts, enforce policies, and safeguard vulnerable residents appears inconsistent.
Weighing the limited positives against the significant drawbacks makes the decision clearer. If a family prioritizes a warm, personal environment and can tolerate less formalized oversight, Serrano may be acceptable for short-term or low-acuity residents who do not require dementia care or aggressive behavior management. If, however, dementia support, a predictable routine, and proactive safety measures are non-negotiables, Serrano’s risks likely outweigh the potential gains. The contrast with documented strengths of dementia-focused nearby options highlights that the bar for specialized care is higher, and those needs should steer the choice toward a community with proven memory-care capabilities and robust incident handling.
Actionable next steps are essential. Schedule a structured tour and request candid time with the administrator to discuss incident response, staff-to-resident ratios, and the specific plan for residents who exhibit agitation or require memory-support services. Ask for recent references and, if possible, speak with families who have current loved ones residing there to gauge day-to-day experiences. Confirm the smoking policy and whether there are designated, well-separated outdoor areas to minimize exposure for non-smoking residents. Compare Serrano to nearby memory-care facilities with dementia-specialized programs, clear behavioral guidelines, and documented success in resident safety. In the end, the right choice hinges on aligning care needs, especially memory and behavior management, with a facility that can deliver consistent, proactive support and a safe, respectful environment.
6 resident community capacity
Assisted Living
Board and Care Home
Memory Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Private
Telephone
Wi-Fi/high-speed internet available
Palm Springs International (9 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Scheduled daily activitiesSerrano Residential Care II is an assisted living community located in Desert Hot Springs, CA. This board and care home offers a comfortable and homely environment for seniors who need assistance with their daily activities. The community boasts a range of amenities to ensure residents' comfort and convenience, including a spacious dining room where nutritious meals are prepared and served, fully furnished living spaces, a beautiful garden, housekeeping services to maintain cleanliness, and move-in coordination to facilitate the transition process.
In addition to these amenities, Serrano Residential Care II also provides outdoor spaces where residents can relax and enjoy fresh air. The community is equipped with telephone services and Wi-Fi/high-speed internet for seamless communication with loved ones.
The care services offered at Serrano Residential Care II include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that residents receive proper medical attention. Special dietary restrictions are accommodated through diabetes diets and meal preparation tailored to individual needs. Medication management is provided to ensure the timely administration of medications.
Transportation arrangements for medical appointments are available for added convenience. Residents can rely on transportation services provided by the community when they need to visit nearby doctors or pharmacies.
To enrich the lives of the residents, Serrano Residential Care II offers scheduled daily activities designed to promote engagement and socialization among residents.
Situated in Desert Hot Springs, this assisted living community benefits from its proximity to various amenities in the area. There are cafes, pharmacies, physicians, and restaurants conveniently located nearby for easy access to everyday necessities.
Overall, Serrano Residential Care II provides a supportive environment for seniors requiring assistance with their daily activities while offering amenities that enhance their quality of life.
Serrano Residential Care II offers competitive pricing for its residential care services compared to the broader market in Riverside County and the state of California. The monthly rates for semi-private rooms at Serrano are set at $1,000, which is significantly lower than the county average of $2,844 and the state average of $3,333. For those seeking a private room, Serrano's cost is $1,200, again presenting a substantial savings compared to Riverside County's average of $3,474 and California's average of $3,939. Additionally, studio apartments at Serrano are offered at $1,600, well below the county's $3,559 and the state's $4,145 averages. These pricing structures make Serrano Residential Care II an appealing option for individuals seeking quality care without compromising on affordability.
Serrano Residential Care II is located at 13237 Del Ray Lane, Desert Hot Springs, CA 92240 in Riverside County, California
Serrano Residential Care II offers a comprehensive range of features designed to enhance the well-being of residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain their personal hygiene and dignity while promoting a sense of normalcy in their daily routine. Medication management is critical for maintaining health stability, as it helps prevent confusion around complex medication schedules. Meal preparation and service not only address nutritional needs but also provide familiar, comforting foods that can evoke positive memories and create a pleasant dining experience. Transportation arrangements facilitate access to necessary medical appointments, ensuring continuity of care without added stress for residents or families. Collaborative coordination with healthcare providers streamlines communication regarding each resident's health status and any required interventions. The commitment to assisting with activities of daily living ensures that each resident receives personalized support tailored to their cognitive abilities, promoting independence wherever possible. Furthermore, assistance with transfers provides physical support for mobility challenges, thus decreasing the risk of falls. Lastly, 24-hour supervision creates a safe environment where residents can feel secure while receiving immediate assistance when needed, fostering peace of mind for both residents and their families.
Desert Cypress Eldercare
Desert Hot Springs, CA
Serene Desert Hot Springs setting with personalized 24/7 care, comprehensive amenities, and diabetes-friendly meals.
Dulce Villa I
Desert Hot Springs, CA
Fully furnished board-and-care with 24-hour supervision, ADL assistance, diabetes-friendly dining, and a convenient location near medical services.
Dulce Villa II
Desert Hot Springs, CA
Small, intimate setting (6 residents) with 24-hour supervision, ADL assistance, diabetes-friendly meals, and transportation to medical appointments.
Desert Springs Home
Desert Hot Springs, CA
Nurturing board-and-care with 24/7 supervision and personalized care.
Attentive Manor
Desert Hot Springs, CA
Small, intimate 6-bed community offering personalized care.
Waldorf
Desert Hot Spgs, CA
Serene assisted living with convenient nearby amenities (cafes, pharmacies, physicians, and restaurants).
Mountain View Manor
Desert Hot Springs, CA
Warm, attentive staff and a clean, engaging environment with personalized attention.
Pacifica Senior Living Palm Springs
Palm Springs, CA
Caring staff in a cozy cottage-style setting with pleasant grounds.
Atria Hacienda
Palm Desert, CA
Beautiful facility with restaurant-style dining, strong community, and caring staff.
Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
Safeguarding Your Memory Through the Golden Years: Eight Ways to Preserve Cognitive Health
The article presents eight strategies for preserving cognitive health and memory in older adults, emphasizing a nutrient-rich diet, regular exercise, intellectually stimulating activities, adequate sleep, social connections, stress management techniques, limiting harmful substances, and regular medical checkups to mitigate age-related memory decline.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Understanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations