Information last verified:
13237 Del Ray Lane, Desert Hot Springs, CA 92240
For more information about senior living options: (844) 490-3973
Serrano Residential Care II offers competitive pricing for its residential care services compared to the broader market in Riverside County and the state of California. The monthly rates for semi-private rooms at Serrano are set at $1,000, which is significantly lower than the county average of $2,844 and the state average of $3,333. For those seeking a private room, Serrano's cost is $1,200, again presenting a substantial savings compared to Riverside County's average of $3,474 and California's average of $3,939. Additionally, studio apartments at Serrano are offered at $1,600, well below the county's $3,559 and the state's $4,145 averages. These pricing structures make Serrano Residential Care II an appealing option for individuals seeking quality care without compromising on affordability.
| Floor plans | Serrano Residential Care II | Riverside County | California |
|---|---|---|---|
| Semi-Private | $1,000 | $2,844 | $3,333 |
| Private | $1,200 | $3,474 | $3,939 |
| Studio | $1,600 | $3,559 | $4,145 |
Desert Cove Assisted Living is praised for going above and beyond basic care. The attendants are described as especially good and kind to residents. The management, Heather and Nancy, are caring and responsible. Desert Cove provides Memory Care for residents with dementia. The staff at Desert Cove delivers professional care and compassion. Desert Cove is described as a true Godsend by families. Families would highly recommend Desert Cove after their experiences. The entire staff is caring, patient, and supportive.
They would not recommend the place. The place was rude. The father was verbally abused by several residents asking for cigarettes or money. Management has not been supportive or taken their concerns seriously.Serrano Residential Care II in Desert Hot Springs is best suited for families seeking a small, budget-conscious assisted-living option where care is basic and oversight is hands-on, but where safety and resident behavior will require careful monitoring. The strongest signal from the available feedback is not a clear showcase of standout amenities, but rather a warning flag: the environment can feel unsettled for some residents, and management responsiveness appears uneven. This means Serrano may work for a relatively calm, low-demand senior who does not require intensive behavioral supervision or memory-care programming, and for families willing to tolerate a less structured atmosphere while conducting rigorous due diligence.
Those who should consider alternatives are families facing memory-care needs, significant behavioral challenges, or safety concerns that demand proactive, responsive leadership. The negative review depicts verbal abuse by other residents, a perception of little support from management, and a facility that may be less able to de-escalate conflicts or protect vulnerable residents. In addition, the presence of residents described as psych-leaning and the policy allowing smoking nearby could complicate the experience for someone with heightened needs or for families seeking a smoke-free setting. For memory care, or for residents who require a calm, highly monitored environment, alternative communities with dedicated dementia care and stronger behavioral-management protocols are advisable.
The limited positive signal in the Serrano reviews stems from the rating rather than explicit descriptions of strengths. A 4.3 overall, with most reviews rated highly, suggests that some families found value in the basics, personal attention in a smaller setting, straightforward routines, and a living arrangement that feels less institutional than larger campuses. However, the absence of concrete, favorable notes about care quality, safety, or staff expertise means the perceived strengths, if any, are not clearly documented. In contrast, nearby facilities that specialize in memory care receive detailed praise for staff experience, compassion, and hospice-ready support, underscoring a real gulf in what families can depend on for dementia-related needs.
The dominant con, as indicated by the available feedback, centers on safety, staff responsiveness, and resident behavior management. A rude, unsupportive environment where residents repeatedly confront others for cigarettes or money, combined with perceived indifference from leadership, raises legitimate red flags about emergency response, care coordination, and daily safety. The smoking allowance, coupled with a mixed resident population, can complicate health and safety planning for families who prioritize a quiet, controlled milieu. In short, the main downside is not cosmetic, it's structural: management capacity to mediate conflicts, enforce policies, and safeguard vulnerable residents appears inconsistent.
Weighing the limited positives against the significant drawbacks makes the decision clearer. If a family prioritizes a warm, personal environment and can tolerate less formalized oversight, Serrano may be acceptable for short-term or low-acuity residents who do not require dementia care or aggressive behavior management. If, however, dementia support, a predictable routine, and proactive safety measures are non-negotiables, Serrano’s risks likely outweigh the potential gains. The contrast with documented strengths of dementia-focused nearby options highlights that the bar for specialized care is higher, and those needs should steer the choice toward a community with proven memory-care capabilities and robust incident handling.
Actionable next steps are essential. Schedule a structured tour and request candid time with the administrator to discuss incident response, staff-to-resident ratios, and the specific plan for residents who exhibit agitation or require memory-support services. Ask for recent references and, if possible, speak with families who have current loved ones residing there to gauge day-to-day experiences. Confirm the smoking policy and whether there are designated, well-separated outdoor areas to minimize exposure for non-smoking residents. Compare Serrano to nearby memory-care facilities with dementia-specialized programs, clear behavioral guidelines, and documented success in resident safety. In the end, the right choice hinges on aligning care needs, especially memory and behavior management, with a facility that can deliver consistent, proactive support and a safe, respectful environment.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Serrano Residential Care II is an assisted living community located in Desert Hot Springs, CA. This board and care home offers a comfortable and homely environment for seniors who need assistance with their daily activities. The community boasts a range of amenities to ensure residents' comfort and convenience, including a spacious dining room where nutritious meals are prepared and served, fully furnished living spaces, a beautiful garden, housekeeping services to maintain cleanliness, and move-in coordination to facilitate the transition process.
In addition to these amenities, Serrano Residential Care II also provides outdoor spaces where residents can relax and enjoy fresh air. The community is equipped with telephone services and Wi-Fi/high-speed internet for seamless communication with loved ones.
The care services offered at Serrano Residential Care II include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure that residents receive proper medical attention. Special dietary restrictions are accommodated through diabetes diets and meal preparation tailored to individual needs. Medication management is provided to ensure the timely administration of medications.
Transportation arrangements for medical appointments are available for added convenience. Residents can rely on transportation services provided by the community when they need to visit nearby doctors or pharmacies.
To enrich the lives of the residents, Serrano Residential Care II offers scheduled daily activities designed to promote engagement and socialization among residents.
Situated in Desert Hot Springs, this assisted living community benefits from its proximity to various amenities in the area. There are cafes, pharmacies, physicians, and restaurants conveniently located nearby for easy access to everyday necessities.
Overall, Serrano Residential Care II provides a supportive environment for seniors requiring assistance with their daily activities while offering amenities that enhance their quality of life.
Serrano Residential Care II offers competitive pricing for its residential care services compared to the broader market in Riverside County and the state of California. The monthly rates for semi-private rooms at Serrano are set at $1,000, which is significantly lower than the county average of $2,844 and the state average of $3,333. For those seeking a private room, Serrano's cost is $1,200, again presenting a substantial savings compared to Riverside County's average of $3,474 and California's average of $3,939. Additionally, studio apartments at Serrano are offered at $1,600, well below the county's $3,559 and the state's $4,145 averages. These pricing structures make Serrano Residential Care II an appealing option for individuals seeking quality care without compromising on affordability.
Serrano Residential Care II is located at 13237 Del Ray Lane, Desert Hot Springs, CA 92240 in Riverside County, California
Serrano Residential Care II offers a comprehensive range of features designed to enhance the well-being of residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that residents maintain their personal hygiene and dignity while promoting a sense of normalcy in their daily routine. Medication management is critical for maintaining health stability, as it helps prevent confusion around complex medication schedules. Meal preparation and service not only address nutritional needs but also provide familiar, comforting foods that can evoke positive memories and create a pleasant dining experience. Transportation arrangements facilitate access to necessary medical appointments, ensuring continuity of care without added stress for residents or families. Collaborative coordination with healthcare providers streamlines communication regarding each resident's health status and any required interventions. The commitment to assisting with activities of daily living ensures that each resident receives personalized support tailored to their cognitive abilities, promoting independence wherever possible. Furthermore, assistance with transfers provides physical support for mobility challenges, thus decreasing the risk of falls. Lastly, 24-hour supervision creates a safe environment where residents can feel secure while receiving immediate assistance when needed, fostering peace of mind for both residents and their families.
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Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.
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