Penny's Guest Home

Pros

• Penny is described as a loving and caring facility owner who treats her residents like family.
• She is characterized as warm, pleasant, and approachable, making her residents feel comfortable.
• The caregivers employed at the facility are noted to be very caring and experienced.
• Penny employs a full-time nurse who ensures that the needs of the residents are met effectively.
• She is open-minded to suggestions for improving the living environment, aiming to make it a home away from home for her residents.

Cons

• She has no idea what is going on in her facilities and keeps adding charges for things that were previously included.
• She refuses to provide receipts for the additional charges.
• Basic personal care supplies that are supposed to be included are not provided, leaving residents to rely on family members for essentials.
• Penny seems more interested in making money than in the well-being of her residents.
• The residents appear isolated, as they were all in their rooms with doors closed during the visit.
• Suggestions for improving security seem inadequate and raise concerns about resident safety and comfort.
• The patio does not look like it has ever been used by residents, indicating a lack of engagement or activity options available to them.

Review

The care of loved ones in assisted living facilities is a decision that weighs heavily on families, as the quality of care can vary significantly from one establishment to another. In the case of Penny's Guest Home located on Storey Lane, opinions diverge sharply among reviewers, resulting in concerns that potential residents and their families should consider. One reviewer cautions against placing their loved one under Penny's supervision, citing a range of troubling experiences regarding the facility’s management and service offerings.

According to this reviewer, there are significant issues with transparency regarding charges at Penny’s facility. They highlight that additional costs keep appearing for services and items that were previously included in the basic care package. Specifically, they note a lack of provided receipts for these added expenses, which raises questions about financial integrity and accountability within the institution. Furthermore, despite claims from Penny about inclusive personal hygiene products and supplies—such as shampoo, Vaseline, and cough drops—the reviewer states that their grandmother consistently reports needing these essentials sent from home. This inconsistency between promised inclusiveness and actual provision leads to frustration over both financial practices and basic resident care.

Conversely, there exists another narrative about Penny's Guest Home that presents a markedly different view of its operations. One particular review praises Penny as a loving and caring owner who treats her residents like family. The review emphasizes her warmth and approachability as key attributes that create an environment where residents feel valued. It also highlights the competency of her caregivers who are described as experienced and attentive to the needs of those in their care. Additionally, the inclusion of a full-time nurse who circulates throughout the facility reportedly enhances oversight by ensuring resident needs are met promptly.

However, an experience shared by another visitor points out discrepancies in management practices despite acknowledging Penny’s good intentions. This visitor recounts arriving for an appointment only to find that Penny had forgotten she was expected; although she arrived shortly after being called, there was already an unsettling impression about her prioritization of finances over genuine connection with prospective clients. Her discussions revolved around making sure visitors were aware of how much effort went into running what she termed her “high-end” home.

A particularly concerning observation made by this reviewer was related to the atmosphere within the facility itself; all residents appeared to be confined within their rooms—with doors closed—and limited interactions were observed amongst them. The only resident met during the visit seemed isolated while watching television alone in her room. These elements raise questions about community engagement and overall happiness among residents at Penny’s Guest Home.

Moreover, some recommendations made by Penny during this visit raised eyebrows—for instance: suggesting using a wooden stick for security at night instead of employing more robust safety measures or fully utilizing existing patio spaces for social activities among residents prompts further doubts about how well she understands or caters to her residents’ well-being beyond monetary considerations.

In conclusion, while some reviews depict Penny's Guest Home as a nurturing environment led by an owner who genuinely cares for her residents' health and happiness, others paint a contrasting picture filled with concerns over management practices related to both care provisions and financial transparency. Prospective families must weigh these conflicting accounts carefully when deciding whether this facility aligns with their expectations for quality assisted living—particularly concerning how they want their loved ones cared for during such critical times in life.

This part of Concord, California offers a convenient and peaceful environment for senior living. With several parks nearby such as Markham Nature Park and Arboretum, Lime Ridge Open Space, and Newhall Community Park, residents have plenty of opportunities to enjoy nature and stay active. There are also various dining options including fast food restaurants like McDonald's and Subway, as well as sit-down establishments like Rocco's Ristorante & Pizzeria and Lazy Dog Restaurant & Bar. In terms of healthcare, there are several pharmacies and physicians within a short distance, ensuring easy access to medical services. Additionally, the area provides transportation options with BART stations nearby for easy travel around the Bay Area. Overall, this neighborhood offers a balance of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Parks

• Markham Nature Park and Arboretum (0.5 miles)
• Lime Ridge Open Space (0.7 miles)
• Newhall Community Park (1.5 miles)
• Ellis Lake Park (2.2 miles)
• Arbolado Park (2.5 miles)
• Heather Farm Dog Park (3.2 miles)
• Heather Farm Park (3.3 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• Longs Drugs (2.5 miles)

Restaurants

• McDonald's (1 miles)
• Nation's Giant Hamburgers & Great Pies (1 miles)
• Subway (1.2 miles)
• McDonald's (2.1 miles)
• Rocco's Ristorante & Pizzeria (2.2 miles)
• Ej Phair Brewing Co & Ail House (2.2 miles)
• Lazy Dog Restaurant & Bar (2.9 miles)

Transportation

• U-Haul of Concord (1.8 miles)
• Pleasant Hill/Contra Costa Centre BART Station (3.4 miles)
• North Concord/Martinez BART Station (3.4 miles)
• Walnut Creek BART Station (4.9 miles)

Physicians

• Charles Renner, MD (2 miles)
• Jain, Suprabha - Suprabha Jain MD-MDI Wellness Center (2 miles)
• Muir Orthopaedic Specialists (2.2 miles)
• Muir Orthopedic Specialists (2.3 miles)
• Muir Orthopaedic Specialists - Redwood (2.3 miles)
• Communication Across Barriers Speech Clinics (2.3 miles)
• Ipm Medical Group (2.3 miles)

Places of Worship

• Queen of All Saints (2.5 miles)
• Our Lady Queen of the World Church (5.4 miles)

Theaters

• Century 16 Downtown Pleasant Hill and XD (3.3 miles)
• Solano Drive In (4 miles)
• Century Walnut Creek 14 and XD (5.2 miles)

Cafes

• Starbucks (3.4 miles)
• Starbucks (3.7 miles)
• Starbucks (3.8 miles)
• Bondadoso Coffee & Tea Collective Add to Favorites (4.5 miles)
• Marketplace Cafe (5 miles)
• Philz Coffee (5.3 miles)
• Peet's Coffee and Tea (7.4 miles)

Hospitals

• Kaiser Permanente Medical Center (5.3 miles)