De Los Santos Board & Care Hm Costs & Pricing
De Los Santos Board & Care Home presents an attractive pricing structure when compared to both Contra Costa County and broader California averages. For semi-private rooms, residents can expect a monthly cost of $1,750, significantly lower than the county's average of $3,471 and the state average of $3,333. Private rooms at De Los Santos are also competitively priced at $3,500, in contrast to the county's $4,088 and California's average of $3,939. This makes De Los Santos an appealing option for those seeking quality care in a more affordable setting without sacrificing comfort or services.
| Floor plans | De Los Santos Board & Care Hm | Contra Costa County | California |
|---|
| Semi-Private | $1,750 | $3,471 | $3,333 |
| Private | $3,500 | $4,088 | $3,939 |
Overall Review of De Los Santos Board & Care Hm
common
18 reviews mention this
Staff care is a common thread
Residents and families most often describe the staff as caring, respectful, and communicative.
Many reviewers say the staff treats residents with respect and kindness and is easy to work with. Several also highlight responsiveness in day-to-day care or communication when problems come up. That said, a number of critical reviews describe gaps that led families to feel they had to advocate, with concerns about missed calls and follow-through. Even among negatives, some reviewers still note individual staff members were kind and helpful.
caveat
7 reviews mention this
Health and cleanliness concerns recur
Multiple residentsâ families report serious safety and cleanliness issues.
Several critical reviews describe conditions they found unsafe or unsanitary, including reports of unclean environments and health problems. Some reviewers connect those concerns to worsening care after a change in management and cite incidents involving dehydration, malnutrition, and medical emergencies. Others also mention outbreaks or unpleasant odors during visits, paired with expectations of cleaner, safer day-to-day conditions. These reports stand in sharp contrast to the positive cleanliness and organization mentioned in other reviews.
caveat
5 reviews mention this
Staffing consistency is questioned
Some families question staffing stability and whether basic help is timely.
A recurring criticism is staffing turnover and a lack of enough support to meet the level of care residents need. Several reviewers say call-bell response and assistance were unreliable, and they describe missed needs like help after falls or missed doctor appointments. One reviewer also frames expectations as needing family involvement because there are limits to how many staff are available. Positive reviews generally describe good communication and care delivery, but critical reviews focus on the strain they observed.
caveat
4 reviews mention this
Memory care takes mixed reviews
Memory care is a mixed experience, with concerns about appropriateness for cognitive needs.
Some reviews specifically praise the memory care unit, describing kind staff and helpful leadership when issues come up. At the same time, other reviewers say the community was not equipped to handle memory-related agitation and confusion. Those critical accounts also mention problems with medication timing and training for memory care. The split suggests outcomes may vary depending on resident needs and how care was delivered day to day.
common
5 reviews mention this
Food quality is often debated
Dining is described both positively and negatively across reviews.
Several reviewers comment on meals, with some saying the food is healthy and excellent, while others describe quality problems. One reviewer mentions repeated sandwich dinners they found unacceptable, while another describes improved dining experiences such as a special dinner being well done. Critical reviews include complaints about poor food quality contributing to weight loss and other health concerns. Overall, residentsâ family experiences with dining appear inconsistent.
common
6 reviews mention this
Renovations and maintenance get notice
Renovations and maintenance support are mentioned on both sides of the review spectrum.
Positive reviews highlight the facilityâs upkeep, including mention of a remodel that made the space look very different and well maintained grounds. Maintenance help also comes up in day-to-day concerns, such as getting an AC repaired. On the negative side, some reviewers describe cleanliness and odors they found while visiting, alongside broader concerns about safety and condition. Together, that makes the community feel uneven: updated areas and maintenance exist, but some families have seen serious problems.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Board and Care Home
Private
Metropolitan Oakland International (20 miles away)
Ambulatory care
Diabetic care
Meals provided
Caring owner with experienced staff and a full-time nurse
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