Information last verified:
149 Oak Avenue, Clovis, CA 93611
For more information about senior living options: (844) 490-3973
The staff went above and beyond to provide care for the mom. The house was always clean and well kept. The facility provided special items requested by the family. The staff were kind, attentive, and patient with the mom. The new owners love and care for the patients, making them comfortable and happy.
They claim the facility is not the place to put a loved one. They say a patient was given two weeks to live. They state the owner and administrator are aware of staffing issues and lack of knowledge. They assert bed sores are caused by a lack of turning patients. They describe a staff member refusing to change a patient’s diaper because she was on break. They note the home has a maximum of six patients. They insist there is no excuse for the situations their mom endured. They characterize the place as the absolute worst, saying they are in it for the money and are unethical liars.Best suited for families seeking a small, home-like setting in Clovis for an older adult who thrives on personal attention and daily life that feels like home rather than a campus. Mrs. Scott's Where The Heart Is Homes operates as a low-density, six-resident home, with ownership closely involved in daily care. For seniors who require help with routine activities, companionship, and a clean, tidy environment, the setting can deliver a warm, attentive experience. The strongest appeal lies in staff who go the extra mile, a house that is consistently clean, and a willingness to provide requested comforts or items. Those factors create a sense of security that is hard to find in larger facilities.
However, families should be clear about who may want alternatives. If medical needs go beyond assistance with daily living, wound care, insulin management, complex medication schedules, or schedules requiring robust clinical oversight, a more regulated setting with professional nursing support is a safer bet. Several reviews point to staffing gaps and turnover, and one account cites owner and administrator awareness of these issues without timely corrective action. A small home can deliver charm and intimacy, but it may not sustain consistent staffing or staff training across all shifts. For families anxious about predictable routines, price volatility, or clear governance, exploring other options is prudent.
On balance, the positives, kind and patient staff, a clean, comfortable home, and flexibility to satisfy special requests, do address essential concerns about daily living and comfort. The personal attention in a six-person home can translate to more watchful oversight and quicker response times than larger communities. Yet those advantages only partly offset the main concerns. When turnover is high or staff are unavailable, the risk of lapses grows, and small mistakes become more consequential in a setting that has fewer redundancy layers. In short, the key wins are meaningful, but they ride against a backdrop of potential inconsistency that families must weigh.
Allegations raised by critics carry weight. Claims of unethical practices and a perceived focus on profit cast a shadow over the overall value proposition. A report describing bed sores attributed to turning neglect raises a red flag about clinical routines and accountability. Another account of a staff member refusing a diaper change during a break underlines vulnerabilities in coverage and supervision. While others praise the care and new owners’ expressed commitment, the mixed reviews create a nontrivial risk calculus: positive experiences can occur, but there is an identifiable potential for care quality to deteriorate under financial or staffing pressures. Prospective residents deserve transparent, verifiable evidence of staffing plans and quality controls before committing.
For families moving forward, use a disciplined due‑diligence approach. Schedule in-person visits at different times, request to speak with current residents or families, and ask for an up-to-date care plan showing how daily tasks, turning schedules, and wound-prevention measures are executed. Verify licensing and inspection histories, inquire about staff retention rates, and seek explicit written policies around safety, diaper care, and response times. Obtain a clear, predictable pricing structure and ask how rates may change with turnover or services. Finally, insist on a trial period or a closely monitored interim stay to observe how care actually unfolds in real time.
Bottom line for decision-makers: this community can be a strong fit for those who prize a small, homelike atmosphere and deeply attentive staff, provided the family can tolerate some ambiguity around staffing stability and governance. When the priority is clinical rigor, larger staffing depth, and ironclad accountability, alternatives with more defined protocols are advisable. The choice should hinge on the prospective resident’s medical needs, tolerance for potential turnover, and comfort with the owners’ responsiveness. If those conditions align, this option offers genuine warmth and personalized care; if not, steer toward options with a more robust safety and governance framework.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fresno Yosemite International (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Mrs. Scott's Where The Heart Is Homes, a charming assisted living community located in the heart of Clovis, CA. This Board and Care Home is dedicated to providing a warm, nurturing environment where residents can thrive and enjoy their golden years with dignity and comfort.
At Mrs. Scott's, we understand that home is more than just a place, it's about feeling secure and engaged in life. Our community offers a range of amenities designed to enhance the quality of life for our residents. Enjoy delicious meals in our inviting dining room, relax in our beautiful garden, or take advantage of our outdoor spaces perfect for enjoying the California sunshine. Each room is fully furnished to promote comfort and ease during your transition. We also provide housekeeping services and move-in coordination to make settling in as seamless as possible.
Our dedicated staff offers comprehensive care services tailored to each resident's needs. From assistance with daily living activities such as bathing and dressing to medication management and coordination with healthcare providers, we ensure that every individual receives personalized support. Special dietary restrictions are thoughtfully accommodated through our meal preparation and service program, including diabetes-friendly options.
Mrs. Scott's fosters a vibrant lifestyle through scheduled daily activities that encourage social interaction and physical engagement. Residents can explore nearby attractions with ease; our location boasts access to six cafes, three parks for leisurely strolls or picnics, 18 pharmacies for convenient health needs, numerous physicians for healthcare access, 31 delicious restaurants within reach for dining out experiences, four places of worship for spiritual fulfillment, one theater for entertainment options, and four hospitals should medical attention be required.
Whether you’re seeking companionship or require assistance with day-to-day tasks, Mrs. Scott’s Where The Heart Is Homes provides a supportive community where your needs are met with compassion. Here at Mrs. Scott's, we believe that life's best moments happen when heart meets home.
Mrs Scott's Where The Heart Is Homes-San Francisco is located at 149 Oak Avenue, Clovis, CA 93611 in Fresno County, California
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