Mrs Scott's Where Heart Is Homes-Carmel By The Sea
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292 West Trenton Avenue, Clovis, CA 93619
For more information about senior living options: (844) 490-3973
The staff went above and beyond to provide care for her mom. The house was always clean and well kept. They provided special items that were requested. The care given to her mom was something the family couldn't have been happier with. The staff are as nice and attentive as could be. They were very kind and patient with her mom while she was there. The new owners at Mrs. Scott's love and care for the patients. They take care of patients, make them comfortable and happy, and the home environment is perfect for people.
It was described as definitely not the place to put a loved one. The owner and administrator were described as aware of staffing issues and lack of knowledge. Bed sores were claimed to be caused by a lack of turning patients. A staff member was reported to have refused to change a patient's diaper because she was on break. The home was accused of increasing rates after the patient rebounded. Reviewers claimed that the staff were in it for the money and cared little for residents, calling them unethical liars.The set of reflections about this senior care setting is striking for its breadth: some families describe a place where staff went above and beyond, while others illustrate deeply troubling concerns about care quality, staffing, and integrity. Taken together, the entries paint a landscape of strong praise in some moments and sharp condemnation in others, suggesting a home that has felt very different to different visitors and families.
One review centers on the best-case experience: a family caregiver who was grateful for the attentiveness and cleanliness of the house, and for the staff's readiness to accommodate special requests. This account highlights a consistently clean and well-kept environment, with the staff delivering care that the family felt went beyond ordinary expectations. The reviewer emphasizes a sense of satisfaction with the care their mom received during a long stay - nearly a year before her passing - and notes that the home even provided special items requested by the family. It is framed as a heartfelt, positive experience in which the care team supported a difficult time with kindness and diligence.
In stark contrast, another reviewer questions whether the setting is appropriate for a loved one. This account alleges aggressive shortcomings: an initial prognosis suggesting the patient had only a two-week life expectancy, followed by an unexpected rebound and a rise in rates that seems to have coincided with ownership or administrative changes. The critique goes further to claim that the facility's staffing issues were known to the owner and administrator, and that serious clinical lapses occurred - most notably bed sores allegedly caused by failing to turn patients. The reviewer asserts that such injuries should not happen and portrays a broader pattern of neglect, including an incident where a staff member allegedly refused to change a patient's diaper because she was on break. The review also points to the small scale of the home, noting it houses a maximum of six patients, and argues that these conditions should have allowed for better care, not excuses. This perspective casts the home as unsafe and inadequately supervised during this period.
Another voice in the mix commends the personal qualities of the staff, describing them as kind, attentive, and patient with the reviewer's mother. This account underscores the human side of caregiving - the warmth, patience, and day-to-day kindness that can make a meaningful difference in a resident's experience, even if other concerns exist elsewhere in the facility's record.
There is also a note of improvement and care under new ownership. One reviewer attributes a caring, loving approach to the new business owners associated with Mrs. Scott, claiming that they genuinely care for patients and foster an environment that is comforting and uplifting. The description suggests that the facility's atmosphere had become a positive, home-like setting where patients could feel comfortable and well cared for, aligning with what many families seek in a long-term care home.
Yet not all feedback aligns with that sentiment. Another strong negative voice labels the facility as "the absolute worst," accusing the operators of prioritizing money over residents' welfare. The language here is unequivocal, portraying the organization as unethical and dishonest and characterizing their actions as profit-driven rather than patient-centered. This stark critique contrasts sharply with the more favorable reviews and adds to the overall picture of a facility that inspires polarized opinions rather than a single, unified impression.
Across these perspectives, several recurring themes emerge. Praise often centers on cleanliness, personalized attentiveness, and the capacity of some staff to connect with residents in meaningful, compassionate ways. Positive comments also reference receiving requested items and a supportive environment that felt nurturing to families during challenging times. On the other hand, the most severe criticisms focus on staffing shortages or gaps, missed or delayed care (including risk factors like bed sores), disputes over transparency and honesty from leadership, and alarming claims about the prioritization of revenue over resident well-being. The breadth of experience - from exceptional compassion to serious clinical and ethical concerns - suggests that families' experiences may be highly variable and influenced by factors such as staffing levels, continuity of care, and leadership practices at any given time.
Readers looking at this facility would be wise to weigh both the heartfelt, positive experiences and the more troubling allegations. The testimonies emphasize the importance of asking direct questions about staff-to-resident ratios, turnover, turning protocols to prevent pressure injuries, how care items and special requests are managed, and how ownership changes might influence the day-to-day operations. Visits, trial stays, and conversations with multiple staff members and families can be essential to developing a fuller picture of what life is like for residents in this home.
In the end, the collection of reviews reflects a facility capable of both comfort and concern. For some families, the environment feels safe, clean, and warm, with staff who treat loved ones with genuine kindness. For others, serious questions about care quality, staffing, and integrity remain unresolved. The divergent experiences underscore the reality that care outcomes in a setting like this can be deeply personal and highly situational, leaving prospective families to perform thorough due diligence to understand which experience their loved one might encounter.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fresno Yosemite International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Mrs. Scott's Where Heart Is Homes-Carmel By The Sea, an inviting board and care home located in Clovis, CA. Our community is designed to provide a nurturing and comfortable environment for residents who require assistance with daily living while maintaining their independence.
At Mrs. Scott's, we pride ourselves on our wide array of amenities that enhance the quality of life for our residents. Our fully furnished accommodations ensure a cozy living space, while our spacious dining room invites residents to enjoy nutritious meals together. Residents can unwind in our beautiful garden or take advantage of our outdoor spaces that promote relaxation and socialization. Additionally, we offer housekeeping services and move-in coordination to make the transition as smooth as possible.
We understand that each resident has unique needs, which is why we offer personalized care services tailored to individual requirements. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure continuity of care and manage special dietary restrictions—including diabetes diets—while providing meal preparation and service.
Residents benefit from scheduled daily activities that encourage engagement and foster a sense of community. Our facilities also include essential services such as medication management and transportation arrangements for medical appointments.
Conveniently located near multiple cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, Mrs. Scott's offers easy access to local attractions while maintaining a serene residential atmosphere.
At Mrs. Scott's Where Heart Is Homes-Carmel By The Sea, we create a warm and supportive community where every resident feels at home—a place where heart truly resides.
Mrs Scott's Where Heart Is Homes-Carmel By The Sea is located at 292 West Trenton Avenue, Clovis, CA 93619 in Fresno County, California
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