Mrs Scott's Where Heart Is Homes-Carmel By The Sea in Clovis, CA
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292 West Trenton Avenue, Clovis, CA 93619
For more information about senior living options: (844) 490-3973
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The staff went above and beyond to provide care for my mom. The house was always clean and well kept. They even provided special items that I requested. The staff are as nice and attentive as could be. They were very kind and patient with my mom while she was there. The Mrs. Scott's new business owners love and care for the patients. The environment of the home is the perfect place for people.
The facility is not the place to put a loved one. The patient was given two weeks to live. The home increased rates after the patient rebounded. The owner and administrator were aware of staffing issues and knowledge gaps. Bedsores were caused by a lack of turning patients. A staff member refused to change a patient's diaper because she was on break. The facility is in it for the money and could care less for its residents. The staff are unethical liars.This community is best suited for families seeking a small, home-like setting where care feels intimate and individualized. Mrs Scott's Where Heart Is Homes-Carmel By The Sea operates as a very small residence, with a handful of residents at any given time, which translates into close daily interactions and hands-on oversight. For seniors needing daily assistance but not high-acuity medical care, the environment can be comfortable, predictable, and dignified. The staff have demonstrated the ability to personalize service, meet special requests, and keep the house clean and well maintained. When family decisions hinge on warmth, familiarity, and consistent companionship, this option warrants serious consideration.
Who may want to consider alternatives. Prospective residents whose needs include robust medical nursing, regular wound care, or complex coordination with outside professionals may fare better elsewhere, given the mixed reviews about staffing consistency. Several reports raise red flags about turnover, supervision, and accountability, including a troubling incident of turning-related bed sores and a caregiver refusing a task on break. Increased rates after a patient's health trajectory changed further complicate decisions for families budgeting on a fixed income. In short, if governance, reliability, and transparent operations are non-negotiable, alternatives with stronger staffing histories should be explored.
How the main positives stack up against the concerns. The strongest assets involve compassionate, attentive staff and a clean, homey setting that feels comfortable for both residents and visiting families. Several accounts praise kindness, patience, and responsiveness, along with a tidy, well-kept house and willingness to accommodate special items. These strengths provide meaningful everyday quality of life advantages, especially for residents who value routine, privacy, and a familial atmosphere. However, the credibility of those positives is undermined by the more severe reports of neglect and financial pressure, making the overall value conditional on rigorous oversight and trustworthy management.
Critical risks to weigh. The most serious issues center on care quality and safety gaps: advisories that bed sores occurred due to turning lapses; a caregiver reportedly refused to perform a diaper change during a break; mention of staff shortages and knowledge gaps acknowledged by ownership. The array of contrasting judgments - some praising care, others condemning it as exploitative - inflates uncertainty about day-to-day reliability. The small scale can be a benefit for individualized attention, but it can also magnify the impact of a single weak shift or missed protocol. Price changes tied to care trajectory create another affordability risk that families must scrutinize before committing.
Guidance for evaluating this community in practice. If pursuing this option, insist on an on-site tour during typical care hours to observe how staff interact with residents and to gauge responsiveness. Request current staff-to-resident ratios, turning protocols, wound-care procedures, and a written care plan that includes frequency of repositioning, skin checks, and emergency response. Review state licensing records, recent inspection notes, and any incident logs, and speak with multiple families about their experiences. Clarify contract terms, cancellation policies, and what triggers rate increases. Consider a short-term trial or respite stay to test fit before a longer commitment, and require a transparent grievance process and regular progress updates from the administrator.
Bottom-line guidance for families. A small, home-forward environment with caring staff can be a viable choice for seniors who prize intimacy, personalized attention, and consistency in daily routines - and who are prepared to actively monitor staffing, governance, and care quality. If those governance assurances feel uncertain, or if higher-acuity needs are likely, then exploring more established facilities with documented staffing benchmarks and stronger safety records is prudent. The decision hinges on balancing the comfort and warmth of a true home setting against the imperative of reliable care, clear communications, and accountable leadership. When due diligence is thorough, this community can be a fit for the right resident, but a cautious, interrogative approach is essential.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fresno Yosemite International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Mrs. Scott's Where Heart Is Homes-Carmel By The Sea, an inviting board and care home located in Clovis, CA. Our community is designed to provide a nurturing and comfortable environment for residents who require assistance with daily living while maintaining their independence.
At Mrs. Scott's, we pride ourselves on our wide array of amenities that enhance the quality of life for our residents. Our fully furnished accommodations ensure a cozy living space, while our spacious dining room invites residents to enjoy nutritious meals together. Residents can unwind in our beautiful garden or take advantage of our outdoor spaces that promote relaxation and socialization. Additionally, we offer housekeeping services and move-in coordination to make the transition as smooth as possible.
We understand that each resident has unique needs, which is why we offer personalized care services tailored to individual requirements. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure continuity of care and manage special dietary restrictions, including diabetes diets, while providing meal preparation and service.
Residents benefit from scheduled daily activities that encourage engagement and foster a sense of community. Our facilities also include essential services such as medication management and transportation arrangements for medical appointments.
Conveniently located near multiple cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals, Mrs. Scott's offers easy access to local attractions while maintaining a serene residential atmosphere.
At Mrs. Scott's Where Heart Is Homes-Carmel By The Sea, we create a warm and supportive community where every resident feels at home, a place where heart truly resides.
Mrs Scott's Where Heart Is Homes-Carmel By The Sea is located at 292 West Trenton Avenue, Clovis, CA 93619 in Fresno County, California
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