Sunrise Assisted Living in Claremont, CA

Pros

• Ivy Park Claremont is a marvelous place that provides Assisted Living in a protected environment and also offers memory care.
• The facility is described as a top-notch hotel-like experience that is helpful and stimulating for residents.
• The staff and administration are caring, attentive, and easily reachable.
• Veronica and the memory care team are amazing, treating residents with love and care, with regular photo and video updates.
• The care and activities in Ivy Park's memory care are far superior to prior care, keeping residents engaged mentally and physically.
• The med tech at Ivy Park shows warmth by giving hugs to residents during medication administration.
• Sunrise of Claremont is a wonderful place with a beautiful facility and highly compassionate staff who go the extra mile.
• Sunrise's team, including Oscar, Trish, Veronica, and others, is warm, welcoming, and professional, putting families at ease.
• The Sunrise leadership and care teams are exemplary and dedicated, consistently focused on residents' well-being.
• Sunrise of Claremont feels like home, with an atmosphere that is warm and welcoming and activities that keep residents thriving.

Cons

• The reviewer wouldn't trust the facility if the staff act that way.
• They had a terrible experience and felt their mother was treated horribly there.
• They would not recommend this place for any loved one.
• It sounds like sabotage jobs to me.
• The staffing was severely lacking, with caregivers forced to do everything and not enough workers.
• The kitchen door was left open and staff were screaming, cursing, and throwing food, raising safety concerns.
• It's described as the worst facility to work at.

Review

Sunrise of Claremont is best suited for seniors who want a warm, home-like assisted living environment with strong memory-care options and a lively, activity-rich daily rhythm. The community earns trust through approachable, genuinely caring staff and steady family updates - photos and videos that keep distant relatives connected. For families prioritizing independence within a safe, social setting, Sunrise delivers regular outings, exercise, cooking classes, and engaging programming that keep residents mentally and physically active. The setting feels like a well-kept bed-and-breakfast, intimate enough for personal attention while offering the conveniences of a cohesive care team that knows each resident's preferences. This combination makes Sunrise a compelling fit for those who value continuity of care, personal warmth, and a community that treats residents like family.

That said, Sunrise is not the universal answer for every senior's needs. Families weighing alternatives should note that some residents require a more regimented, consistently staffed model or a highly specialized memory-care environment. A few reviews flag occasional gaps in day-to-day operations, such as delays during meals or overextended caregivers juggling multiple roles. While these concerns are not universal, they signal that staffing pressures can affect service flow. For families who want a facility with a heavier emphasis on a defined care hierarchy, or who are comparing options with a sharper focus on memory-care structure, alternatives like Ivy Park Claremont may be worth closer scrutiny to determine which environment best supports a loved one's specific progression.

On balance, Sunrise's strengths remain compelling. The care teams - especially those in memory care - are repeatedly praised for attentiveness, reliability, and a genuine, familial approach. Residents often become engaged through a broad slate of activities, from outings to in-house classes, with staff who track progress and celebrate small victories, such as improved mobility or renewed participation in daily routines. The quality of relationships between residents, caregivers, and administrators translates into a palpable sense of safety and belonging. Family members consistently highlight timely communication, personalized attention, and staff who seem to know residents' histories and preferences, which can be a decisive factor when navigating the challenges of aging.

Yet the downsides deserve attention because they shape day-to-day experiences. Critics point to moments when service can feel stretched thin, with few hands covering a broad range of duties, which can lead to occasional missteps or slower responses. Those concerns are compounded by anecdotes of on-site incidents that raise questions about consistency and safety. The strongest antidote to these risks is Sunrise's visible leadership and the caregiving culture that often compensates with responsiveness, accountability, and a willingness to adapt. In memory care especially, the dedicated teams and routine-oriented programming tend to create stability for residents and reassurance for families, even when the broader operation faces staffing pressures.

For families evaluating Sunrise, the practical path is to probe memory-care readiness and daily rhythms. Ask about current caregiver-to-resident ratios, how shifts are covered at peak times, and what safeguards exist to maintain continuity of care when turnover occurs. Seek out conversations with the wellness and care leaders, and request a look at current care plans and activity calendars to assess how personalized the program truly is. Observe the dining and common areas for warmth and organization, and verify how families receive updates during weeks of absence. If a beloved pet matters, confirm pet policies, as Sunrise's community life often includes such comforts. In short, ascertain whether the residence feels like a well-run home that can maintain the level of connection families expect.

In sum, Sunrise of Claremont stands as a practical, well-regarded choice for seniors who prize a home-like atmosphere, meaningful social engagement, and dependable memory-care support delivered with compassion. It excels for families seeking transparent communication, approachable leadership, and a sense of community that sustains residents through age-related changes. Those who require a stricter staffing regimen, more formalized oversight, or a facility with a sharper, more compartmentalized care model may find alternatives that align more closely with those priorities. For most families, Sunrise represents a solid, capable fit when the care style, activity level, and intimate, community-based approach match the loved one's needs and personality.

Located in Claremont, California, this area offers a wide range of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With several pharmacies in close proximity, accessing medications and healthcare supplies is easily manageable. There are also reputable physicians' offices nearby, ensuring quality medical care is readily available. In terms of dining options, there are various restaurants serving delicious meals within a few miles, as well as cafes for a casual cup of coffee. For entertainment, there are theaters and parks nearby for leisure activities and relaxation. Additionally, transportation options such as train stations and the airport make traveling convenient for seniors who may want to explore the surrounding areas or visit family and friends. Overall, this part of Claremont provides a well-rounded community for seniors to consider for their retirement years.

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.8 miles)
• Walgreens (4.1 miles)
• CVS Pharmacy (4.3 miles)

Physicians

• Inland Neurosurgery Institute (1.8 miles)
• The Robert & Beverly Lewis Family Cancer Care Center (3 miles)
• Chapparal Medical Group (3.1 miles)
• Heavenly 3D 4D Ultrasounds (3.7 miles)
• Tarick Smaili, MD (4.3 miles)
• Womens View Medical Group (4.8 miles)
• Foothill Dermatology Medical Center (4.8 miles)

Restaurants

• Old Stump Brewing Co. (1.9 miles)
• Bardot (2.1 miles)
• The Hat (2.9 miles)
• McDonald's (3.4 miles)
• McDonald's (3.6 miles)
• Lazy Dog Restaurant & Bar (3.6 miles)
• Raging Waters (4.6 miles)

Places of Worship

• Charisma Life Church (2.1 miles)
• St Anthony's Catholic Church (4.5 miles)
• First Presbyterian Church Upland (5 miles)
• Real Life (5.9 miles)

Transportation

• Pomona Station (2.2 miles)
• Montclair Metrolink Station (3 miles)
• Ontario International Airport - Terminal 2 (9 miles)
• Baggage Claim T2 (9 miles)

Hospitals

• Pomona Valley Hospital Medical Center (3.2 miles)
• Casa Bonita (3.6 miles)
• San Antonio Community Hospital Maternity Information Services (5.9 miles)
• San Antonio Medical Center (6 miles)

Theaters

• AMC DINE-IN Montclair Place 12 (3.4 miles)
• Harkins Theatres Chino Hills 18 (7.5 miles)

Cafes

• Starbucks (3.8 miles)
• The Donut Man (6.5 miles)
• Starbucks (6.6 miles)
• Omomo Tea Shoppe (7.7 miles)
• The Coffee Bean and Tea Leaf (8.1 miles)
• Starbucks (8.2 miles)
• Starbucks (8.3 miles)

Parks

• Citrus Park (4.6 miles)
• Frank G. Bonelli Regional Park (5.5 miles)
• Ruben S Ayala Park (7.9 miles)
• Pantera Park (8.1 miles)
• Chino Hills Community Park (9 miles)