Sunrise of Claremont

Pros

• The facility is overall high quality, with cleanliness maintained in both resident living areas and common spaces.
• Residents enjoy a good variety of activities and outings, which encourages engagement and activity.
• The staff members are consistently described as warm, friendly, and dedicated to providing care.
• Many reviewers appreciate the beautiful scenery and location of the community, enhancing the overall living experience.
• The accommodations are considered nice, with comfortable rooms that meet residents' needs.
• Some residents report that they feel at home and enjoy living in a community atmosphere akin to a hotel.
• Family communication has improved over time, with staff being responsive and informative regarding loved ones’ wellbeing.
• The dining service is noted as pleasant, with some reviewers enjoying the food offered despite occasional variability.

Cons

• The facility has come down a few notches since the Director left.
• The recent rate increase seems higher than reasonable for an annual increase.
• Communication with the family is fair, but there have been instances where important information was not communicated in a timely manner.
• The quality and variety of food at times is lacking.
• During the tour, the staff member appeared inexperienced and unprepared, which detracted from the experience.
• Some areas of the facility looked dirty and in need of refurbishment, which contrasted with its beautiful exterior.
• The memory care unit felt old and dark, lacking warmth and adequate lighting.
• There have been inconsistencies in Covid practices that were confusing during visits and move-in day.
• Laundry services do not consistently meet expectations as reported by family members from afar.
• Overall activities and entertainment seem limited, leading to residents appearing bored at times.

Review

Sunrise of Claremont has garnered a range of feedback from families who have toured or admitted their loved ones to this assisted living and memory care facility. Many reviewers initially felt excited about the community, often highlighting the friendliness and professionalism of the staff as significant positive attributes. The first impressions during tours frequently revealed a welcoming atmosphere combined with good food options and an array of activities designed to engage residents. Families deemed these aspects crucial, especially when considering a place for their loved ones.

However, some families expressed concern regarding changes in management that impacted their overall experience. After a highly favorable admission process facilitated by an enthusiastic director, many noted that her subsequent departure affected the level of service they received. While most reviewers did not indicate outright dissatisfaction with the facility itself—pointing out that cleanliness was well maintained and that residents seemed happy—the absence of strong leadership appeared to contribute to perceived declines in communication and engagement within the community.

A common frustration amongst families was related to unexpected rate increases, which many found unreasonable given their understanding of typical annual adjustments. This sentiment was coupled with observations about inconsistencies in communication from staff regarding events affecting their loved ones’ care; while some were responsive to inquiries, there were instances where important updates were missed or delayed. Despite these issues, several comments applauded the variety of activities offered at Sunrise and praised staff for encouraging participation among residents, helping them stay active and engaged.

Specific experiences regarding dining services were notably mixed among reviews. Some residents enjoyed the meal selections available—a sentiment echoed by family members who had dined at the facility—but others criticized both quality and variety on occasion. Even while enjoying clean dining areas, there was disappointment expressed over certain meals lacking appeal or consistency. The presence of a beauty salon and shuttle services added positive notes in terms of amenities; however, some tour participants felt high prices did not match the overall experience provided.

Several reviews reflected on specific tours where expectations fell short due to lackluster presentations or unprepared staff members who failed to inform potential clients fully about facilities or programs available. Notably, one visitor pointed out that upon arriving for a scheduled tour, they waited without acknowledgment for 15 minutes before being attended to by staff who appeared rushed and uninformed about their visit.

While feedback varied significantly regarding individual experiences at Sunrise of Claremont—ranging from glowing recommendations to frank criticisms—there was a shared appreciation for how attentive many caregivers seemed towards residents during mealtime and throughout other interactions. Although opinions diverged on several features like room sizing in memory care units or general aesthetics needing updates within certain spaces, many families left reflecting positively on resident safety measures implemented amid ongoing health concerns stemming from recent global issues like COVID-19.

In summary, Sunrise of Claremont presents both strengths and weaknesses through its myriad offerings as an assisted living facility. Families commend its friendly environment filled with caring staff members dedicated to providing quality service but also voice valid concerns pertaining to management transitions, pricing structures versus perceived value, dining variety inconsistencies—and varying levels of communication between caregivers and family members involved in day-to-day operations concerning loved ones’ care plans. As potential clients weigh these factors against each other carefully while seeking suitable placements for their elderly relatives requiring assistance living arrangements today—it remains crucial personal visits play an essential role alongside gathering insights from trusted sources before making such important decisions.

Claremont, California, offers a variety of amenities and services that make it a desirable location for senior living. Within close proximity, there are several pharmacies, physicians' offices, and hospitals, providing easy access to healthcare services. Additionally, the diverse range of restaurants and cafes in the area offer opportunities for dining out or enjoying a casual meal. Places of worship are also nearby for those seeking spiritual fulfillment. Transportation options include train stations and an airport within a reasonable distance for convenient travel. For leisure activities, there are theaters and parks nearby for entertainment and outdoor recreation. Overall, this part of Claremont provides a well-rounded community with essential services and recreational opportunities suitable for seniors looking to settle in the area.

Pharmacies

• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.9 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.3 miles)

Physicians

• Inland Neurosurgery Institute (1.8 miles)
• The Robert & Beverly Lewis Family Cancer Care Center (3 miles)
• Chapparal Medical Group (3.1 miles)
• Heavenly 3D 4D Ultrasounds (3.7 miles)
• Tarick Smaili, MD (4.3 miles)
• Foothill Dermatology Medical Center (4.8 miles)
• Womens View Medical Group (4.8 miles)

Restaurants

• Old Stump Brewing Co. (1.9 miles)
• Bardot (2.1 miles)
• The Hat (2.9 miles)
• McDonald's (3.4 miles)
• McDonald's (3.6 miles)
• Lazy Dog Restaurant & Bar (3.6 miles)
• Raging Waters (4.6 miles)

Places of Worship

• Charisma Life Church (2.1 miles)
• St Anthony's Catholic Church (4.6 miles)
• First Presbyterian Church Upland (5 miles)
• Real Life (5.9 miles)

Transportation

• Pomona Station (2.1 miles)
• Montclair Metrolink Station (3 miles)
• Ontario International Airport - Terminal 2 (9 miles)
• Baggage Claim T2 (9 miles)

Hospitals

• Pomona Valley Hospital Medical Center (3.2 miles)
• Casa Bonita (3.6 miles)
• San Antonio Community Hospital Maternity Information Services (5.9 miles)
• San Antonio Medical Center (6 miles)

Theaters

• AMC DINE-IN Montclair Place 12 (3.4 miles)
• Harkins Theatres Chino Hills 18 (7.5 miles)

Cafes

• Starbucks (3.8 miles)
• The Donut Man (6.5 miles)
• Starbucks (6.5 miles)
• Omomo Tea Shoppe (7.7 miles)
• The Coffee Bean and Tea Leaf (8.1 miles)
• Starbucks (8.2 miles)
• Panera Bread (8.3 miles)

Parks

• Citrus Park (4.6 miles)
• Frank G. Bonelli Regional Park (5.5 miles)
• Ruben S Ayala Park (7.9 miles)
• Pantera Park (8.1 miles)
• Chino Hills Community Park (9 miles)