The Velasco Homes 5 in Chula Vista, CA

Information last verified:

1564 Malta Avenue, Chula Vista, CA 91911

For more information about senior living options: (844) 490-3973

4.7 from 54 reviews
5 stars
47
4 stars
3
3 stars
1
2 stars
0
1 stars
3

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Top 5% Senior Living Community in 2024

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Overall Review of The Velasco Homes 5

Pros

  • pro Westmont San Miguel Ranch is described as luxurious, welcoming, and resort-like.
  • pro The staff are caring, attentive, and genuinely happy in their work.
  • pro Rose is praised for being informative, attentive, and engaging during tours.
  • pro Executive Director Jessica Zepeda is warm, sincere, and deeply involved in residents' daily lives.
  • pro The activity calendar offers engaging, stimulating, and enjoyable options with active resident participation.
  • pro The facility is beautifully maintained, clean, and visually appealing.
  • pro The dining and culinary departments provide home-cooked flavors and delicious meals.
  • pro Families feel assured and often choose Westmont as a top option for their loved ones.
  • pro The memory care program provides meaningful activities and mental stimulation for residents.
  • pro Westmont is described as a home where residents feel valued, cared for, and supported in living their best life.

Cons

  • pro The family reported being charged for the room after a relative was sent to the ER, despite promises to send invoices for reimbursement, and they could not obtain a detailed reimbursement invoice; they were very frustrated.
  • pro A reviewer noted that since the director left, issues have arisen, including concerns about laundry care quality and the need to pay attention to technology in residents’ rooms.
  • pro A report described a troubling episode where a resident refused to eat, leading to questions about whether hospice or skilled nursing was the appropriate level of care.
  • pro Another reviewer stated that after the director left, there were issues that they hope will be resolved with the appointment of a new director.

Review

Best suited for families who want a high-end, relationship-driven environment where memory care and assisted living feel like a comprehensive, hospitality-minded residence. The reviews consistently describe a campus with a resort-like feel, where staff warmth, resident engagement, and thoughtful programming create a sense of home. For seniors who thrive on social connection, regular activities, strong dining experiences, and a robust therapy lineup (physical, occupational, and cognitive), this type of community delivers a level of daily life that goes beyond basic care. It’s particularly well aligned with residents who benefit from dedicated memory care programs, yet still want the option to transition smoothly between assistance levels as needs evolve.

Those weighing alternatives should consider options if cost sensitivity is a primary concern, if a smaller or more intimate setting is desired, or if a family prioritizes a minimalist footprint over a luxury atmosphere. A few reviewers flag leadership changes and occasional administrative frictions as potential risk factors, suggesting that families who want unwavering continuity at the top or a fully streamlined billing process may want to compare with other communities. Similarly, residents whose care needs are highly specialized or whose priorities lean toward very quiet, low-stimulation environments might find alternative models more appropriate.

The strongest pros, exceptional staff engagement, a warm and welcoming atmosphere, and well-maintained, beautiful surroundings, consistently offset notable downsides. Reviewers highlight staff who are patient, respectful, and genuinely involved in daily resident life, with leadership that is accessible and invested in a positive culture. The dining experience and culinary staff receive frequent praise, as do the plentiful activities and the fitness and therapy offerings. Even where concerns surface, such as occasional billing questions, laundry-service perceptions, or room-technology gaps, the overarching impression remains that residents are treated with dignity, safety, and real attention to quality of life.

Resident outcomes and family experiences reinforce the value proposition. Across multiple accounts, residents become more engaged, show improved mood, and maintain or regain independence within a supportive framework. Families repeatedly note that care teams respond to needs with empathy, that memory-care programming includes stimulating activities, and that families feel welcome at events and daily interactions. The sense of community is reinforced by visible, ongoing support, from cheerful dining experiences to purposeful programs in memory care, therapy, and socialization, creating a trajectory where residents often thrive rather than merely cope.

From a decision-making standpoint, prospective movers should schedule a structured tour with clear questions about leadership continuity, care-to-cost alignment, and the specifics of memory-care capabilities. Verify what is included in monthly fees, how add-ons are handled, and the process for transitions between levels of care. Probe laundry quality and in-room technology, and request examples of activity calendars and therapy schedules to confirm they meet the resident’s interests and needs. If touring a Velasco Homes 5-like community in Chula Vista, insist on meeting care directors and front-line managers, and ask for recent resident and family references to gauge consistency over time.

In sum, The Velasco Homes 5 stands out for families prioritizing a warm, vibrant environment with a strong memory-care framework, excellent staff-to-resident relationships, and resort-like amenities. It is less well-matched for those who must tightly constrain costs, crave a smaller, quieter setting, or require guaranteed continuity at the director level without turnover risk. For the right family, this model offers a compelling path to sustained quality of life, meaningful daily activities, and care that respects both independence and dependence in a single, cohesive community. Conduct a thorough tour, compare pricing and services, and insist on clarity around leadership stability and operational processes to determine if this is the best fit.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (13 miles away) San Diego International-Lindbergh (13 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Velasco Homes 5 in Chula Vista, CA is a board and care home that provides a comfortable and supportive environment for seniors. The community offers fully furnished living spaces, including a dining room where residents can enjoy their meals. The well-maintained garden and outdoor space provide a peaceful setting for relaxation and socialization.

Housekeeping services are provided to ensure that the community remains clean and tidy. Move-in coordination is available to assist new residents in transitioning smoothly into their new home. Residents also have access to telephone services and Wi-Fi/high-speed internet connection.

The professional staff at Velasco Homes 5 is dedicated to providing comprehensive care services. This includes assistance with activities of daily living, such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure that residents receive the necessary medical attention. Special dietary needs, including diabetes diets and other dietary restrictions, are accommodated during meal preparation and service.

The community also offers transportation arrangement for medical appointments, ensuring that residents can easily access healthcare services. Scheduled daily activities are available to keep residents engaged and active throughout the day.

Velasco Homes 5 benefits from its convenient location. There are three cafes, two restaurants, and 15 pharmacies nearby, providing easy access to additional amenities and services. Two physicians' offices are within close proximity for added convenience. Additionally, there is a park, places of worship, and two hospitals nearby.

Overall, Velasco Homes 5 provides a warm and caring environment with a range of amenities and services designed to meet the needs of its residents.

Nearby Places of Interest

Pharmacies

  • Vons Pharmacy (1.3 miles)
  • CVS Pharmacy (1.3 miles)
  • Walmart Pharmacy (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.7 miles)
  • CVS Pharmacy (2.7 miles)

Cafes

  • Starbucks (1.4 miles)
  • Starbucks (3.4 miles)
  • Starbucks (3.9 miles)
  • Starbucks (5.3 miles)
  • Starbucks (5.4 miles)
  • Das Cortez (5.5 miles)
  • Kung Fu Tea (5.9 miles)

Hospitals

  • Sharp Chula Vista Medical Center Cardiac Rehabilitation (1.6 miles)
  • Hospital del Niño Jesus (4.7 miles)
  • Hospital Nova (5.1 miles)
  • IMSS Clinica # 33 (5.2 miles)
  • Naval Medical Center San Diego (10.6 miles)

Physicians

  • California Retina Associates (2.4 miles)
  • Sharp Rees-Stealy Otay Ranch (3 miles)
  • NBHC Eastlake (5.7 miles)

Restaurants

  • Tacos El Gordo (3.4 miles)
  • Chick-Fil-A (4.7 miles)
  • Tacos el Franc (5.1 miles)
  • In-N-Out Burger (5.6 miles)
  • McDonald's (6.1 miles)
  • Lorenza (6.2 miles)
  • Carl's Jr. (6.5 miles)

Parks

  • Otay Ranch Town Center Dog Park (4.3 miles)
  • Parque de la Amistad (7.4 miles)
  • Spreckels Park (10.1 miles)
  • Embarcadero Marina Park South (10.1 miles)
  • Quartyard Dog Park (10.1 miles)
  • Centennial Park (10.2 miles)
  • Pantoja Park (10.7 miles)

Places of Worship

  • Corpus Christi Church (4.7 miles)
  • Del Espiritu Santo -iglesia O (6.8 miles)

Transportation

  • CBX Cross Border Xpress (5.3 miles)
  • Vip Lounge Tijuana (5.4 miles)
  • Tijuana International Airport (TIJ) (Aeropuerto Internacional de Tijuana) (5.4 miles)
  • 24th Street Trolley Station (5.7 miles)
  • AeroMexico Cargo (5.9 miles)
  • Gaslamp Quarter Trolley Station (10.1 miles)

Frequently Asked Questions

Where is The Velasco Homes 5?

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