Seven Sisters Home Care

30720 Avenida Del Padre, Cathedral City, CA 92234

For more information about senior living options: (844) 490-3973

4.6 from 12 reviews
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Assisted Living Board and Care Home

Overall Review of Seven Sisters Home Care

Pros

  • pro Serenity staff are caring, professional, and attentive.
  • pro Anna is described as a first-class nurse whose care is deeply appreciated.
  • pro The facility is consistently clean and welcoming.
  • pro Staff go above and beyond to treat residents with respect, making them feel comfortable, safe, and loved.
  • pro The staff are warm, attentive, and engage residents on a personal level, helping them feel like part of a family.
  • pro The cooks and entire care team - from kitchen to doctors - provide amazing, comprehensive care.
  • pro The environment is beautiful, comforting, and highly recommended.

Cons

  • pro It is claimed that hardly anyone at Serenity cares about patients, with care only attributed to the cook, and other staff seen as uncaring.
  • pro Difficult patients are said to be treated badly, ignored, and mocked when groaning in pain.
  • pro The remaining Serenity staff are described as having no compassion and no understanding of what the dying husband was going through.
  • pro The reviewer states that they cannot say anything good about Serenity.

Review

Serenity Congregate Care draws a broad chorus of voices, with many families praising the facility for warmth, professionalism, and cleanliness, while a smaller subset recalls moments that fell short of the compassionate standard they expected. Taken together, the reviews paint a picture of a place where skilled caregivers can make a meaningful, human difference in difficult times, even as a few experiences remind readers that not every moment in a care setting is perfect. Several families describe Serenity as a home-like environment where staff, from cooks to nurses to administrators, work to support residents and their loved ones with attention and care.

Several testimonials highlight outstanding individual nurses and the personal bonds they formed with patients and families. One reviewer specifically credits Anna as "a first class nurse," expressing deep gratitude for the care she and the entire team provided to their brother. Cleanliness is repeatedly noted as a consistent strength, with one reviewer stating that the facility "was always clean." In another heartfelt tribute, a family member thanks Serenity for the care their mom received, emphasizing that the staff treated her with "the utmost respect and compassion" from the moment she arrived. The caregiver team is described as warm, attentive, and genuinely interested in engaging with residents on a personal level, which helped the patient feel like part of a family rather than just a patient.

The care experience for a loved one's mother stands out as a particularly moving example of what families value in a facility like Serenity. Reviewers recount that the team looked after her in all aspects - physical, mental, emotional, and even spiritual needs - and did so in a way that conveyed peace and confidence to the family. The moms and grandmothers described felt safe and cherished, with comments about the staff treating them as if they were their own family. The collective sense of gratitude is palpable in phrases that describe Serenity as a "comforting place to be," and in the clear appreciation for staff who went above and beyond to ensure residents felt safe, loved, and well-cared for.

There are also accounts of positive rehab and post-acute experiences, with patients describing their time at Serenity as "home away from home." One reviewer who stayed from July to September praised the staff for taking good care of wounds and providing effective physical therapy, rating the experience a perfect 10 out of 10 and saying they would return if needed. The sentiment extends to the broader therapy and nursing teams, with comments about top-notch care under the guidance of a highly regarded PA (initials "K"), underscoring the sense that Serenity can deliver comprehensive, professional support for healing and rehabilitation.

Within the mix of reviews, several commenters highlight the caring demeanor of the staff in general. Phrases like "Such a warm caring staff" and "The staff are awesome" recur, and others note that the facility is clean and inviting. One reviewer specifically mentions the cook, describing Lynn by name, and affirms that the kitchen staff contribute meaningfully to the residents' well-being. In multiple accounts, the everyday attentiveness of the team - how they listen, take time to engage, and show respect - helps establish a supportive atmosphere that families associate with quality care.

A long-form tribute to a patient named Simone captures the breadth of Serenity's caregiving network. This review names a substantial list of caregivers and providers - Marcella, Patrick, Lillian, Alexis, Christie, Dana, and even the cooks - emphasizing that from nurses to doctors to administrators, the entire team contributed to a sense of peace and confidence around Simone's care. The reviewer notes that the staff understood not only the medical needs but also the emotional and spiritual dimensions of the patient's experience, which strengthened the family's trust in Serenity. The sentiment is that Serenity's people are not just professionals; they are compassionate caregivers who treat residents with profound respect and dedication.

Amid the overwhelming positivity, there are also reminders that experiences can vary. One reviewer recounts a troubling memory about the treatment of a difficult patient, suggesting that when someone's pain or distress was significant, the response from some staff could feel dismissive or even mocking. They recall a "few" compassionate staff members who still treated their loved one with humanity, but they contrast these individuals with others who seemed to lack empathy. This underlines an important reality for any care facility: while many staff members are deeply devoted to their patients, experiences can differ, and perceptions of care can be highly dependent on day-to-day interactions and individual staff members in a given moment.

Overall, the collective voice about Serenity Congregate Care leans heavily toward gratitude and trust. Families repeatedly highlight compassionate, professional, and attentive care, the cleanliness and upkeep of the facility, and the ways in which staff members go beyond basic duties to acknowledge residents as people with varied needs and stories. When the care is described as exceptional, it often centers on specific individuals who made a meaningful impact, along with a shared sense that the team as a whole strives to provide dignified, comprehensive support for patients and their families during stressful times.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Springs International (3 miles away) Palm Springs International (3 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Seven Sisters Home Care is an assisted living community located in Cathedral City, CA. We offer board and care home services for seniors who require assistance with their daily activities. Our fully furnished facility provides a comfortable and homely environment for our residents.

At Seven Sisters Home Care, we prioritize the well-being of our residents by offering various amenities and services. Our dining room serves delicious meals that cater to special dietary restrictions, ensuring that our residents receive nutritious and personalized meals. Additionally, our housekeeping services ensure that the living spaces are kept clean and tidy at all times.

Our community also features a beautiful garden and outdoor space where residents can enjoy fresh air and nature. Wi-Fi/ high-speed internet is available throughout the facility, allowing residents to stay connected with their loved ones. Our move-in coordination service helps ease the transition for new residents.

When it comes to care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. For those managing diabetes, we offer specialized diets to promote their health and well-being.

Medication management is another service we provide to ensure that our residents take their medications on time and as prescribed. Transportation arrangement for medical appointments is available for added convenience. In terms of entertainment, we schedule daily activities to keep our residents engaged and fulfilled.

Located in Cathedral City, our community benefits from its proximity to various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that our residents have easy access to necessary facilities and leisure opportunities.

At Seven Sisters Home Care, we strive to create a warm and caring environment where seniors can thrive while receiving the support they need.

Nearby Places of Interest

Pharmacies

  • Borrego health clinic (0.7 miles)
  • Rite Aid (0.8 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.6 miles)
  • Desert Valley Treatment (2.1 miles)
  • Oasis Wellness & Living (2.2 miles)
  • The Vault Dispensary Lounge (2.5 miles)

Restaurants

  • El Portal Restaurant (0.8 miles)
  • Raising Cane's Chicken Fingers (1.7 miles)
  • Escena Grill at Escena Golf Club (2.2 miles)
  • Del Taco (2.9 miles)
  • In-N-Out Burger (3.5 miles)
  • Carl's Jr. (3.5 miles)
  • Manhattan in the Desert (3.7 miles)

Cafes

  • Goody's Cafe (1.9 miles)
  • Starbucks (2.8 miles)
  • Starbucks (3.9 miles)
  • Starbucks (4.1 miles)
  • Panera Bread (4.5 miles)
  • Koffi Palm Springs (4.8 miles)
  • Starbucks (4.9 miles)

Physicians

  • Cardinal Health (2.3 miles)
  • Desert Medical Group (2.9 miles)
  • Jae-Yong Lee , MD (2.9 miles)
  • Eisenhower Primary Care (2.9 miles)
  • Desert Advanced Imaging (3.3 miles)
  • West Dermatology Palm Springs (3.3 miles)
  • Daniel Fast, MD (3.3 miles)

Transportation

  • Palm Springs International Airport (PSP) (2.6 miles)

Parks

  • Demuth Park (2.7 miles)
  • Palm Springs Dog Park (3 miles)
  • Ruth Hardy Park (4.6 miles)

Places of Worship

  • Bloom In The Desert Ministries (2.9 miles)

Hospitals

  • DOHC Infusion Clinic (2.9 miles)
  • Eisenhower Labtechniques Palm Springs (3.9 miles)
  • Desert Regional Medical Center (4.9 miles)

Theaters

  • Mary Picford Theater (3 miles)
  • Regal Palm Springs (4.6 miles)

Frequently Asked Questions

Where is Seven Sisters Home Care?

Nearby Communities

Assisted Living in Nearby Cities

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