Divine Mercy Rsdntl Care Home

Pros

• The dad is very happy with the caregivers and truly feels at home.
• The owners have a registered nurse background and are incredibly conscientious and caring toward residents and caregivers.
• They keep current residents in mind when considering new residents and strive to maintain a happy, peaceful environment for all.
• They are grateful to have found Ivan, Neil, and their team.
• Tim Kounter of Bakersfield Senior Placement is praised for introducing them to Ivan and for visiting the dad after he moved in.
• The mom has been with Divine Mercy for over four years and is happy with the care she receives.
• The family is very thankful for the extra care and support provided.

Cons

• The families find it difficult when the time comes that more care is required than they can provide.

Review

Since May 2025, a family has been settling into Divine Mercy Care Home II, and their experience has been nothing short of heartfelt. The father's words say it all: "they take such good care of me!" He conveys a sense of genuine happiness and belonging, a feeling that is echoed by the whole family. The caregivers are described as attentive and kind, making him feel comfortable and secure in a setting that feels like home rather than a facility. This sense of warmth and everyday care has been a standout impression, with the dad frequently expressing gratitude for the people who look after him and the supportive environment they've created day after day.

A big part of this positive experience comes from the leadership and background of the owners, Ivan and Neil. The reviewers highlight that the owners themselves have registered nursing backgrounds, which translates into a deep understanding of senior care and a thorough, hands-on approach to running the home. They are depicted as incredibly conscientious and caring, not only toward the residents but also toward the caregivers who provide the daily support. Their philosophy centers on prioritizing the well-being of current residents when evaluating new arrivals, with a clear commitment to maintaining a happy and peaceful atmosphere for everyone. This thoughtful approach helps ensure that each person's needs are respected and that the home remains a welcoming, reassuring place for all who live there.

The reviewers acknowledge how challenging it can be for families when it becomes clear that in-home care is no longer sustainable, and the decision to place a loved one in a care setting is never taken lightly. They emphasize that finding a place where trust, safety, and high-quality care converge is essential, because families want to feel confident about who will be entrusted with their loved one's daily needs. In this regard, Divine Mercy Care Home II is portrayed as a thoughtful option that aligns with those crucial priorities. The owners' emphasis on preserving a peaceful everyday life for residents strengthens the sense of confidence and peace of mind the family experiences when they consider what's best for their loved one.

An additional element of the positive experience comes from the involvement of a placement professional named Tim Kounter, affiliated with Bakersfield Senior Placement. Tim is praised for introducing the family to Ivan and to three other care homes, underscoring his role in guiding families through difficult choices with care and expertise. Beyond the initial introductions, Tim even paid a personal visit to the father after he moved in to check on him, which provided an extra layer of reassurance and support during the transition. His hands-on approach is presented as a meaningful complement to the home's strengths, reinforcing the sense that the family's well-being extends beyond the four walls of the care facility.

Turning to the mother's experience, the record remains equally affirmative. She has been with Divine Mercy for over four years, a period during which she has continued to be happy and to receive what the family describes as the best possible care. The care she receives is characterized by attentiveness, consistency, and a level of personal attention that the family deeply appreciates. They also note the additional care and support the staff provide not only to her but to the family, illustrating a holistic approach that considers the entire support system around the resident. This ongoing, high-quality care over an extended period contributes to a sense of trust and gratitude that extends to the broader family network.

Taken together, these experiences paint a portrait of Divine Mercy Care Home II as a place where residents are treated with genuine respect and compassion, and where care is delivered with professional expertise and a warm, home-like atmosphere. The family's gratitude is clear: they value the conscientious leadership of Ivan and Neil, the nursing-informed approach to caregiving, and the peaceful environment that supports both residents and their families. They also appreciate the addition of a thoughtful placement professional who facilitates connections and walks families through the process with care. The overall impression is one of reassurance: a home that prioritizes people, their comfort, and their peace of mind, both for those who live there and for the families who entrust them with their care.

Located in the heart of Canoga Park, California, this neighborhood offers a convenient and bustling atmosphere for senior living. With several reputable physicians and medical facilities nearby, including Providence Medical Institute West Hills OB-GYN and UCLA Health Woodland Hills, residents have access to quality healthcare services. Additionally, there is a variety of dining options ranging from fast food chains like In-N-Out Burger and Chick-Fil-A to upscale restaurants such as The Cheesecake Factory. For outdoor recreation, seniors can enjoy the nearby parks like Castle Peak Park and Shadow Ranch Park. Pharmacies like Walgreens and CVS are conveniently located for medication needs. The area also has easy access to transportation with Van Nuys Airport just 8 miles away. Overall, this part of Canoga Park provides a vibrant community with amenities that cater to the needs of seniors.

Physicians

• Providence Medical Institute West Hills OB-GYN (0.8 miles)
• Evan Bachner Evan J Bachner MD (0.8 miles)
• Center For Orthopaedic Specialists (0.8 miles)
• Liberty Pacific Advanced Imaging | West Hills (0.9 miles)
• UCLA Health Woodland Hills (2.4 miles)
• Kaiser Permanente Health Care (7.1 miles)
• Regal Medical Group (8.1 miles)

Restaurants

• Del Taco (1.3 miles)
• In-N-Out Burger (1.9 miles)
• Chick-Fil-A (1.9 miles)
• The Cheesecake Factory (2.3 miles)
• Joey Woodland Hills (2.4 miles)
• Wokcano (2.5 miles)
• Veggie Grill (2.5 miles)

Parks

• Castle Peak Park (1.4 miles)
• Shadow Ranch Park (1.5 miles)
• Parthenia Park (2 miles)
• Chatsworth Park North (3.5 miles)
• Lake Calabasas (4 miles)
• Serrania Park (4.6 miles)
• Arroyostow Park (4.8 miles)

Pharmacies

• Walgreens (1.5 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (2 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.4 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (2.2 miles)
• Starbucks (3.4 miles)
• Winnetka Bowl (3.7 miles)
• Starbucks (3.8 miles)
• Porto's Bakery & Cafe (4.4 miles)
• Starbucks (6.9 miles)

Theaters

• AMC Porter Ranch 9 (5.5 miles)
• Regal Simi Valley Civic Center & Imax (7 miles)

Hospitals

• Simi Valley Compliance-Code (7.2 miles)

Transportation

• Van Nuys Airport (VNY) (8 miles)