Care Indeed - Campbell

Pros

• Everyone who helped in Skilled nursing was kind, responsive, patient, understanding, and friendly.
• The care received from Care Indeed was fantastic, with staff catering to individual needs and requests.
• The caregivers were very nice and kept clients informed about their care.
• Care Indeed demonstrated flexibility in meeting the specific needs of clients.
• The option to review caregiver bios and select preferred caregivers was appreciated and helpful for families.

Cons

• The communication between the main office and caregivers was not good, leading to caregivers arriving with the wrong instructions.
• Caregivers could not lift or move the individual without additional help, which hindered proper care.
• Care Indeed seems to have a high turnover rate, resulting in short staffing at times.
• The quality of caregivers sent out did not meet the standards needed for the individual's care.
• Initial good communication from Care Indeed has declined, causing dissatisfaction during the caregiver search process.

Review

In the realm of skilled nursing and in-home care services, perceptions varied widely among clients who experienced Care Indeed. Many individuals praised the organization for its compassionate approach and quality of service, while others raised concerns about communication gaps and caregiver training. Overall, the feedback reflects a spectrum of experiences that highlight both strengths and areas for improvement within the company.

One recurring theme in the positive reviews is the kindness and responsiveness of the staff. Clients emphasized that caregivers were not only friendly but also exhibited remarkable patience and understanding when addressing their needs or concerns. One reviewer shared how they appreciated that questions were answered quickly, which contributed to a feeling of reassurance during challenging times. Additionally, this reviewer noted that while activities offered might not have been relevant to their elderly father’s specific situation, they still rated overall satisfaction at four stars—a testament to the goodwill fostered through care.

Another client echoed similar sentiments about their experience at Care Indeed: “The care I received was fantastic!” They highlighted how staff members paid close attention to their requests and ensured clear communication throughout their care process. Such affirmations are essential for anyone seeking reliable in-home assistance for their loved ones; satisfied clients express a confident willingness to recommend Care Indeed to others based on personalized experiences.

However, not all reviews reflected this level of satisfaction. One individual regrettably had to discontinue services after realizing that Care Indeed was not a suitable fit for them and their wife’s needs. While they acknowledged that the caregivers themselves were kind people, there were significant issues with poor communication between the main office and those providing hands-on care. It resulted in caregivers arriving at their home without proper instructions, leaving them ill-prepared to assist effectively—especially regarding lifting or moving patients securely.

Concerns about staffing stability emerged prominently from other clients who noted high turnover rates among caregivers as a critical issue affecting service continuity. One reviewer commented on how short-staffing sometimes hampered caregiving efforts—suggesting that Care Indeed needed to invest more in employee satisfaction strategies to retain skilled personnel better. The need for stable staffing is especially vital in caregiving settings where trust and familiarity can greatly enhance patient comfort.

Despite some challenges, there were positive aspects mentioned by clients regarding flexibility in meeting specific care requirements tailored to older adults living at home alone. For example, one family articulated appreciation for Care Indeed’s willingness to adapt services according to their 90-year-old father's limited needs around the house. They valued being able to review caregiver bios before selection—a feature often absent from other agencies—that allowed family members greater control over who would be entrusted with caring for a loved one.

Conversely, it is worth noting that another client's experience was distinctly less favorable than those expressing fondness for caregivers’ individualized attention during initial interactions with Care Indeed. As they searched for an appropriate match for their mother’s needs post-interviewing several candidates provided by the agency, disappointment set in due primarily to unmet expectations surrounding caregiver compatibility. This client lamented that while initial communications had been strong, ongoing support seemed lacking as they navigated finding suitable help.

In conclusion, while many clients expressed gratitude toward Care Indeed's compassionate staff and personalized service offerings—in some cases even recommending it outright—the consistent feedback regarding high turnover rates, communication breakdowns between offices and caregivers alike underscored potential areas ripe for improvement within its operational structure. A holistic approach involving enhanced support systems may ultimately lead to higher consistency levels across all caregiver assignments—ensuring families receive dependable support suited precisely toward fulfilling unique medical requirements inherent within distinct situations at home.

This part of Campbell, California offers a variety of convenient amenities within close proximity. There are several pharmacies nearby, making it easy to access necessary medications. In terms of healthcare, there are reputable physicians specializing in various fields such as obstetrics, audiology, and pain management. For entertainment, there are restaurants serving diverse cuisines, a theater for movie enthusiasts, and cafes for socializing over coffee. Additionally, there are hospitals within a short distance for any medical emergencies. The area also boasts several parks for leisurely strolls and places of worship for spiritual nourishment. Transportation options are easily accessible with train stations and transit centers nearby. Overall, this part of Campbell offers a well-rounded environment with amenities that cater to the needs of seniors looking to live comfortably and stay active in the community.

Pharmacies

• Walgreens (0.4 miles)
• Rite Aid (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2 miles)

Physicians

• Obstetrix Medical Group (0.4 miles)
• Ear Associates & Rehabilitation Services (0.6 miles)
• Santa Clara Valley Speciality Center (1.5 miles)
• South Bay Allergy and Asthma Group (1.6 miles)
• Shen Medicine Pediatrics and Associates (2.1 miles)
• Comprehensive Pain Management Center (2.2 miles)
• Allergy & Asthma Associates Of Northen California (2.3 miles)

Restaurants

• Orchard City Kitchen (0.6 miles)
• Pacific Catch (0.6 miles)
• Meso Modern Mediterranean (1.7 miles)
• Fogo De Chao (1.8 miles)
• Yard House (2 miles)
• King's Fish House (2.1 miles)
• The Cheesecake Factory (2.1 miles)

Theaters

• Pruneyard Cinemas (0.6 miles)

Cafes

• Philz Coffee (0.8 miles)
• Starbucks (1.7 miles)
• Starbucks (1.7 miles)
• Coffee & Water Lab (2.4 miles)
• Starbucks (2.9 miles)
• Starbucks (3.4 miles)
• Boba Pub (3.6 miles)

Hospitals

• Valley Health Center Bascom (1.5 miles)
• O'Connor Hospital (2.3 miles)

Parks

• Frank M Santana Park (1.6 miles)
• Houge Park (2.6 miles)
• San Jose Municipal Rose Garden (2.7 miles)
• Maywood Park (3.5 miles)
• AT Dog Park (3.5 miles)
• Rubino Park (3.7 miles)
• Central Park (3.7 miles)

Places of Worship

• Calvary United Methodist Church (3.1 miles)
• Presbyterian Church of Los Gatos (4.4 miles)

Transportation

• San Jose Diridon Station (3.3 miles)
• Santa Clara Caltrain Station (4.1 miles)
• Santa Clara Transit Center (4.1 miles)
• Apple Park Transit Center (4.5 miles)