Pacifica Senior Living Burlingame

Pros

• Residents appreciate the friendly and caring staff at Pacifica Senior Living Burlingame, who are attentive to their needs and well-being.
• Many find the community to be clean and well-maintained, contributing to a pleasant living environment.
• The affordability of the all-inclusive pricing model is highly regarded by families seeking financial stability while providing care for their loved ones.
• Various structured activities keep residents engaged and encourage socialization among them.
• The facility features nice amenities, including a lovely dining room, courtyard, gym, and communal areas for social events.
• Residents enjoy the quality of meals provided and appreciate the opportunity to experience dining as a community.
• Families commend the transparency and knowledge of staff during tours, which helps ease concerns about moving in.
• Positive changes and renovations are being noted under new management, indicating improvements in living conditions.
• Staff members like Amanda North and Executive Director Stephanie Brice have been recognized for their excellent support and communication with residents.
• Overall, many express satisfaction with their loved one's care and living situation at Pacifica Senior Living Burlingame.

Cons

• The management of Pacifica Senior Living Burlingame is questionable, as what is communicated to residents often differs from what is actually provided.
• The care staff, though friendly, are considerably understaffed and stretched thin, leading to concerns about resident safety and timely communication.
• Some of the resident rooms at the facility are older and in need of upgrades, including outdated appliances and poor lighting.
• One reviewer described their tour experience negatively, stating that the facility was rundown, disorganized, and had small, dirty rooms with a bleak atmosphere.
• Communication regarding supplies needed and medication refills could be improved for some residents' families.
• A review indicated that there were complaints about normal safety equipment not being readily available; it could take weeks for such equipment to be provided after requests are made.

Review

Pacifica Senior Living Burlingame has garnered a range of reviews that highlight both its strengths and weaknesses as a senior living community. Overall, many residents and their families express satisfaction with the facility, particularly noting the friendly and caring nature of the staff. The inclusive pricing model is also frequently mentioned as a significant advantage, especially for families working within fixed budgets. One reviewer specifically noted that after touring multiple facilities, they found Pacifica to be surprisingly affordable given the quality of care provided. This sentiment was echoed by another resident who referred to it as "the most affordable" option without compromising on essential services like meals and activities.

The facility itself boasts numerous amenities that contribute positively to residents' experiences. For example, many reviewers appreciate the spacious two-room apartments available for residents, as well as common areas designed to encourage socialization. The dining options have received commendations for being tasty and appealing, showcasing meals served in an inviting communal dining space. Reviewers have highlighted daily activities like exercise classes, games, movies, and themed events such as cookie decorating sessions that engage residents and foster a sense of community.

However, not all feedback is positive; some reviews pointed out lapses in management effectiveness and communication among staff members. Concerns were raised about safety equipment being unavailable when needed and delayed responses from management regarding crucial situations—one resident mentioned that their parent fell multiple times without timely communication from caregivers about hospital visits. This inconsistency has understandably led to frustration among families seeking peace of mind regarding their loved ones’ safety in assisted living.

Despite these concerns, several individuals praised specific staff members for their attentiveness and commitment to improving conditions at the facility. There are mentions of particular team members who have made significant impacts on residents' overall satisfaction through effective communication and genuine care for those in their charge. Some reviewers noted positive changes since new management took over—highlighting improvements under Executive Director Stephanie Brice's leadership—and commending her dedication to making the environment more welcoming while handling new admissions effectively.

In terms of physical attributes, reviewers acknowledged that while some parts of Pacifica may seem dated or in need of upgrades—such as older elevators or appliances—the cleanliness and ongoing renovations reflect a commitment to enhancing the living experience for residents. While one review painted a bleak picture calling it rundown, many others emphasized how despite undergoing renovations, much of what they experienced during tours showcased clean rooms with warm interiors designed to evoke comfort.

Lastly, other features mentioned by reviewers include proximity to local amenities like parks and community centers which add value to life at Pacifica Senior Living Burlingame. Residents appreciate having access to spaces where social interactions can flourish coupled with engaging activities aimed at keeping seniors active physically and mentally throughout the day. Although there remain points requiring attention—mostly revolving around operational consistency—the general atmosphere portrayed through these reviews suggests a place where seniors can find camaraderie amid supportive care within a well-structured environment suitable for varied lifestyle needs.

Located in the serene neighborhood of Burlingame, California, this area offers a variety of amenities and conveniences suitable for senior living. With several parks nearby such as Washington Park and Coyote Point County Park, residents can enjoy the outdoors and stay active. Pharmacies like Walgreens and CVS Pharmacy are easily accessible for any healthcare needs, while physicians' offices such as California Skin Institute and Bundy Opticians provide medical services close by. Hospitals including Mills-Peninsula Health Services and San Mateo Medical Center are within a short distance for any emergency care needs. In terms of dining options, there are various restaurants like New England Lobster Market & Eatery and Lark Creek Grill to indulge in delicious meals. For those who love coffee, cafes like Starbucks and Philz Coffee are available for a cozy retreat. Transportation is also convenient with the Millbrae Caltrain Station nearby for easy access to other parts of the Bay Area. Overall, this part of Burlingame offers a peaceful and convenient environment for seniors looking to settle down in a welcoming community.

Parks

• Washington Park (0.1 miles)
• Coyote Point County Park (1.1 miles)
• Central Park (1.8 miles)
• Laurelwood Park (4 miles)
• Leo J Ryan Memorial Park (4.2 miles)
• Marlin Park (6.2 miles)
• Highlands Park (7.1 miles)

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.5 miles)
• Walgreens (1.2 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• California Skin Institute (1.1 miles)
• Bundy Opticians (1.5 miles)
• Urology: San Carlos Center: Palo Alto Medical Foundation (6.5 miles)
• Redwood City Women's Health Center (8.6 miles)
• California Skin Institute (8.6 miles)
• Kaiser RWC Birch Building (9.2 miles)
• Coastside Clinic (9.4 miles)

Hospitals

• Mills-Peninsula Radiology (1.4 miles)
• Mills-Peninsula Health Services (2.3 miles)
• A & C Convalescent Hospital (3.3 miles)
• San Mateo Medical Center (4.2 miles)
• Sequoia Hospital (8.5 miles)
• Kaiser Permanente Redwood City Medical Center (9.1 miles)

Restaurants

• New England Lobster Market & Eatery (2.3 miles)
• In-N-Out Burger (2.6 miles)
• Lark Creek Grill (3.3 miles)
• Yankee Pier (3.5 miles)
• Mustards (3.6 miles)
• McDonald's (4.1 miles)
• In-N-Out Burger (6.6 miles)

Transportation

• Millbrae Caltrain Station (2.8 miles)
• Boarding Area C (3.2 miles)
• Delta Sky Club (3.3 miles)
• Harvey Milk Terminal 1 (3.3 miles)
• TSA Security Checkpoint (3.3 miles)
• Boarding Area D (3.3 miles)
• Terminal 2 (3.3 miles)

Cafes

• Starbucks (3.6 miles)
• San Francisco Giants Clubhouse (3.7 miles)
• Starbucks (9 miles)
• Philz Coffee (9 miles)
• Coffeebar (9.1 miles)

Theaters

• Cinepolis San Mateo (3.7 miles)