6177 Norstadt Way, Buena Park, CA 90620
For more information about senior living options: (866) 208-4318
Overall Review of Moms And Dads
Pros
They treat residents with love and care, going over and beyond anything seen.- Ivonne’s passion for caring for the elderly shines through; the homes are beautifully kept and the staff is friendly.
- Ivonne, Matt and their staff are caring, thoughtful and professional, making families’ lives easy and ensuring they feel loved and cared for.
- The home is clean and comfortable, and the staff are helpful and friendly.
- Ivonne takes a genuine personal interest in the well-being of each resident and provides activities, outings and parties, as well as seeking volunteers to visit.
- The home is described as a godsend—caring, loving, friendly and spotless.
- Having a loved one at Mom and Dad's House gives families peace of mind, knowing they are safe and well cared for.
- They provide residents with numerous activities during the week and involve family members.
- The vibe is always upbeat and the staff never seem to feel the burden of the work.
- Visitors find Mom and Dad's House incomparable to other homes or facilities they've visited.
Cons
The mother was illegally evicted from the facility.- Ivonne’s actions caused the grandmother to become homeless.
- Ivonne’s appeal was denied.
- Other board-and-care facilities were described as dark, depressing, or controlling, and condescending to residents.
Review
Moms & Dads House in Buena Park is best suited for families seeking a small, home-like assisted living option where personal attention, warmth, and a strong sense of community drive daily life. This is a two-houses-in-one setup with a clean, inviting environment and a culture that prioritizes meaningful activities and regular family involvement. The owners are directly engaged, and the care rhythm, ranging from social outings to everyday routines, feels intimate rather than institutional. For seniors who respond to hands-on leadership and a pet-friendly, residential atmosphere, this setting can deliver a level of comfort and continuity that larger facilities often struggle to match.
However, serious cautions warrant careful consideration. There is a substantial red flag around governance and safety that cannot be ignored: a documented complaint regarding the eviction of a resident, including a 99-year-old, with authorities upholding the complaint and an appeal denied. This history raises questions about stability, resident rights, and how swiftly and transparently concerns are addressed. Families that require predictable continuity of care, formal grievance processes, and a track record of regulatory compliance may find this aspect disqualifying and should explore options with stronger, verifiable oversight.
On the plus side, the care philosophy shines through in the day-to-day experience. Families consistently praise the love and attention residents receive, noting staff patience, friendliness, and genuine interest in each person’s well-being. The homes are described as spotless, light-filled, and comfortable, with multiple common areas that invite visits and social interaction. The owners’ hands-on approach translates into abundant activities, outings, and volunteer involvement, which helps residents stay engaged. The ability to bring a therapy dog and welcome visiting pets is a meaningful plus for many families seeking a homelike setting over a clinical one.
The strongest caveat centers on the governance and safety concerns tied to the past eviction matter. While the reviews celebrate heartfelt caregiving and a warm environment, the substantiated allegations reflect a pattern that cannot be dismissed. Prospective residents should demand current, transparent documentation about licensing status, any ongoing regulatory actions, and the steps taken to prevent recurrence. This is not a facility to overlook; it demands due diligence, direct discussion with administrators, and a clear understanding of how resident rights are protected today.
When weighing the pros against the cons, the decision hinges on what families prize most. For those who value a caregiver-led, family-like setting with high social engagement, personal attention, and a home atmosphere where pets are welcome, Moms & Dads House presents a compelling option. The positives, cleanliness, accessibility, engaging programming, and the evident commitment of Ivonne and Matt, can translate into meaningful quality of life and peace of mind for families who can tolerate the regulatory unease as a manageable risk. The contrast between what shines daily and what unsettles governance must guide the decision.
Practically, future residents should approach with a structured plan: visit the two homes, observe mealtime and activity sessions, and request candid conversations with current residents and families about safety, transparency, and how complaints are handled now. Obtain up-to-date licensing documents, any corrective plans, and contact social services or regulators to corroborate progress since the 2023 assessment. Confirm the staffing model, including ratios, on-site availability, and the presence of a licensed nurse or med tech during peak hours. Finally, compare with alternatives that offer similar warmth and intimacy but with more predictable regulatory histories, especially if memory care needs or higher-level medical oversight are anticipated.
6 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Long Beach (Daugherty) (8 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Guiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs