528 Coconut Place, Brentwood, CA 94513
For more information about senior living options: (844) 490-3973
Westmont of Brentwood is described as clean, nicely decorated, and well-appointed. The staff are described as genuinely helpful and caring, going the extra mile for residents. The atmosphere is welcoming, calming, and warm. Alanda, the activities director, is praised for her positive energy, kindness, and engaging activities. April Ordiway is highlighted for her thorough, compassionate guidance and support. The dining area is bright, and the food is consistently praised. The grounds and outdoor spaces are well-maintained and pleasant, with roses and birds. Residents are described as happy, and the community offers a robust calendar of activities. Front desk and support staff are described as friendly, accommodating, and professional. The facility is considered ideal for seniors who can't live by themselves, with supportive administration and smooth transitions.
The facility is described as a horrible place to send loved ones, with a lack of care, inefficiency, unprofessional staff, and an unwelcome environment. A grandfather reportedly lost a large amount of weight under their care, with unwelcoming staff who did not address concerns and residents left in cold, unkempt conditions. An incident is alleged where a caregiver slapped a resident, and family members were not notified for three days. The facility is described as abusive and residents as being hurt, with a strong warning not to send loved ones there. The staff are consistently unwelcoming and unhelpful when concerns are raised. The administration is seen as flawed, with gaps in care and increased burden on families and caregivers. One reviewer states they would absolutely not recommend the facility.Westmont of Brentwood emerges in these accounts as a place that elicits intensely mixed experiences from families and visitors. On one hand, there are stark, urgent condemnations that speak to distress, fear, and disappointment; on the other hand, there are warmth, gratitude, and praise for staff, programs, and the overall environment. Taken together, the collection paints a complex portrait of a community that can feel like two very different places depending on who is there, when they visit, and which staff members are involved.
Several reviews describe alarming and painful episodes that shake confidence in the facility. A family member recounts a one-month stay that devolved into weight loss, a sense that care was lacking, and a chilling impression that staff were unwelcoming and cold. The observer notes constant daily visits, only to witness persistent issues such as a caregiver allegedly slapping a resident, and a failure to notify relatives promptly - three days after the incident. The language used is blunt and urgent: this is a place where the safety and dignity of a loved one felt compromised, fueling a strong warning not to rely on the facility. In another line of thought, a customer likewise labeled the environment as harsh and unwelcoming, describing staff as pushy in the wrong way, and repeatedly expressing concern that residents were not treated with respect or warmth.
A separate thread of the narrative, however, highlights entirely different experiences - ones that center on care, clarity, and the practicalities of moving a parent into memory care with some relief. A reviewer who toured the campus describes a tour that left a very positive impression: the facility was clean, well-decorated, and the information about costs was straightforward. This review emphasizes that Westmont could be an ideal fit for seniors who cannot live independently, underscoring that the environment felt inviting enough to consider making a move. Even when the decision points toward a different direction - such as proximity to home - the experience at the time was framed as a constructive one, with staff presenting information in a clear, empathetic way that helped guide a challenging process.
Beyond the initial impressions, there is a strong thread of gratitude for individual staff members who went above and beyond to support families navigating complex caregiving realities. A prominent point is the role of Emal, praised for consistent, practical help that made a significant difference for families trying to figure out how to care for loved ones while living at a distance and balancing full-time work. One reviewer specifically commends Emal for persistent, genuine care, noting that her support helped make the move and ongoing care more manageable. In another resonant testimonial, April Ordiway is celebrated for her dedication and thoroughness in several stages of the caregiving journey. The reviewer who had watched their father through Lewy Body Dementia describes April as one of the rare, genuinely caring professionals who listened, offered resources on Alzheimer's and Lewy Body Dementia, and guided them toward appropriate options, including hospice when relevant. Although that particular family ultimately chose a different community for proximity, the appreciation for April's kindness and competence remains a powerful highlight.
The facility's programming and living spaces also receive frequent, highly favorable remarks. One contributor notes that Westmont can feel like a genuinely welcoming home, with a strong emphasis on a robust activity calendar. The activities director, Alanda, earns repeated praise: described as a five-star presence, she is lauded for offering a wide range of activities that accommodate diverse interests, from morning exercise routines to crafts for every season and large, popular Bingo sessions. The reviewer even thanks Alanda for arranging transportation to events, such as a trip to the Oakland Coliseum for an A's game, and commends the staff for carrying a continuing, positive energy. This same line of praise underscores the importance of staff warmth in daily life, highlighting how Alanda's kind heart and consistent smile contribute to a livelier, more engaging community.
Other residents and visitors echo similar sentiments about the staff's attentiveness and the overall atmosphere. Mercedes, the wellness director, is described as knowledgeable and attentive to every resident's care details, contributing to a sense that the staff genuinely looks after individual needs. The dining area is depicted as bright and inviting, with outdoor spaces that feel garden-like and appealing. The grounds and layout are described as walkable and accessible for wheelchairs, with windows that invite natural light - a combination that helps create a calm, pleasant setting for daily life. In addition to the front office, several team members - Alex at the front desk, Tony the chef, Michael the executive director, and Bob the driver - are named in glowing terms, with reviews noting their friendliness, generosity of time, and willingness to go the extra mile to ensure residents and visitors feel welcome.
A number of testimonials emphasize Westmont's overall charm and warmth from multiple vantage points. One review highlights personal experiences of seeing residents thrive in a "calming and welcoming environment," where staff are consistently described as kind and willing to help. The sense of community is reinforced by remarks about the beauty of the campus - the roses, trees, birds, and views of Mt. Diablo - that invite a sense of peace and homeliness. The sentiment extends to residents themselves, who appear to enjoy social interactions and the chance to participate in a rich array of activities and gatherings. The practical side - cleanliness, care quality, and the responsive, supportive approach of staff - appears repeatedly in these accounts as a core strength.
Taken together, the collection presents a nuanced portrait of Westmont of Brentwood. For some families, the facility represents a troubling, even dangerous experience marked by weight loss, unresponsiveness to concerns, and a troubling incident that went insufficiently addressed. For others, Westmont represents a well-kept home-like environment with thoughtful programming, engaged staff, and a range of resources that ease the burden of caregiving. The common thread is that the experience clearly hinges on individual interactions, specific staff members, and the particular needs of each resident. For prospective families, the takeaway is not a single verdict but a call to visit, to engage with the team, and to assess personal priorities - whether the emphasis is on strong activity programming and a warm social environment, or on immediate responsiveness to concerns and vigilant oversight of care. The facility's strengths in community, aesthetics, and staff dedication are undeniable in several accounts, while the more cautionary reports remind us that experiences in senior living can shift dramatically from one situation to the next, underscoring the importance of asking detailed questions, meeting the care team, and observing daily routines firsthand.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Green Feathers Assisted Living in Brentwood, CA is a welcoming and fully furnished board and care home that offers a comfortable and supportive environment for seniors. Our community is equipped with various amenities to ensure our residents' needs are met.
Surrounded by a beautiful garden and outdoor space, residents can enjoy the serene surroundings and take part in outdoor activities or simply relax in the fresh air. Our dedicated housekeeping team maintains a clean and tidy environment, providing convenience and peace of mind to our residents.
At Green Feathers Assisted Living, we understand that moving can be overwhelming, which is why we offer move-in coordination assistance to make the transition as seamless as possible for our residents. Our caring staff is always available to help with any concerns or questions during this process.
To ensure the well-being of our residents, we provide assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for those with diabetes by providing proper diet management. Our skilled staff members handle medication management professionally, ensuring that each resident receives their required medications on time.
Nutrition plays a vital role in maintaining good health, so we take special care in meal preparation and service to accommodate any dietary restrictions or preferences. Our dining options cater to specific dietary needs, ensuring that each resident receives balanced meals that suit their individual requirements.
Daily activities play an important role in keeping our residents engaged and fulfilled. At Green Feathers Assisted Living, scheduled activities are provided to keep residents mentally stimulated and socially connected with others. Whether it's taking part in group exercises or enjoying arts and crafts sessions together, there is something for everyone to enjoy.
Our convenient location offers easy access to essential amenities nearby. With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals within close proximity of our community – our residents can easily access various services as needed.
At Green Feathers Assisted Living in Brentwood, CA, we strive to provide a comfortable and enriching environment that promotes wellness and independence for our residents.
Green Feathers Assisted Living is located at 528 Coconut Place, Brentwood, CA 94513 in Contra Costa County, California
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