Sun Mar Healthcare

Pros

• The Sun Mar experience is second to none.
• The vegewrap sandwich is always fresh and crispy, with a reasonable price.
• The vege wrap sandwich with chocolate is recommended.
• The CNAs are good.
• The activity personnel are very good and very nice.
• The maintenance crew is good and very nice.
• The therapy department is the best; they are awesome and very knowledgeable.
• The administrator Shannon is very nice and has an open-door policy; she is trying hard to fix the problems.
• Great place, great people.
• Great company that eagerly strives to provide their healthcare facilities with support and takes action to ensure overall success.

Cons

• The building layout is illogical and confusing.
• The patient rooms are overcrowded, with three beds in a space designed for two.
• Wheelchairs do not fit between beds or in the bedroom restrooms.
• The kitchen staff and food are poor, with the food reportedly rated an F.
• CNAs are generally good but sometimes take a long time to respond to call lights.
• A nurse at the nurse station was rude and should be fired; the nurse is not well liked by most of the nurses.
• There is a perception that no one answers calls or inquiries.

Review

The collection of impressions starts with a clear sense of loyalty and appreciation for The Sun Mar experience and the company behind it. The reviewer expresses that the Sun Mar experience stands out as second to none and that they truly value the company. This overarching positive sentiment sets a backdrop for the more mixed or negative experiences that appear in the rest of the notes, showing a provider that has earned trust in some areas while facing serious criticisms in others.

One of the most concrete positive notes concerns food and casual dining options tied to the Sun Mar ecosystem. The vegewrap sandwich is described as consistently fresh and crispy, with a price that feels reasonable given the quality. The reviewer even suggests trying a vege wrap sandwich paired with a chocolate donut, signaling satisfaction with the snack or casual meal options in at least some Sun Mar offerings. This detail adds texture to the overall assessment, illustrating that the company can deliver appealing, dependable food choices within its broader care or service environment.

In sharp contrast, the experience at Anaheim Healthcare Center in Anaheim is depicted with pointed warnings and detailed complaints. The reviewer is unequivocal: the facility is "No good. Stay away. Don't go there. Don't take your people there." The critique goes beyond a single incident, focusing on structural and operational flaws that would affect daily life for residents and patients. The building layout is described as a problem, with a ceilinged, cramped arrangement where three beds occupy spaces originally engineered for two. The rooms are so crowded that wheelchairs barely fit between beds, and even the bedroom restrooms can feel inaccessible. Although the entrance is supposedly wheelchair accessible, the interior geometry presents serious practical barriers to mobility and comfort.

The negative review continues with concerns about the kitchen and food service. The reviewer condemns the kitchen staff as uncaring, rating the overall food quality as an F. In parallel, the experience with direct care staff is mixed: CNAs are generally recognized as good, but they can be slow to respond when the call light is pressed. A particular nurse at a nurse station is singled out as rude and problematic, described as someone who should be fired. These interactions significantly color the patient's sense of the center, leading to a strong warning about returning if that nurse remains on staff.

Amid these criticisms, the review acknowledges some bright spots and positive attributes within the same facility. The administrator, Shannon, is highlighted as nice and with an open-door policy, actively trying to fix errors and problems. The reviewer even notes that Shannon apologized for the rude nurse's behavior and expresses a conditional willingness to return if certain issues are resolved - specifically, if the rude nurse leaves, the kitchen staff is replaced, and the food improves. In addition to administration, other departments receive a mix of praise and needs for improvement: the activity personnel are described as very good and nice; the maintenance crew is also praised for being nice and capable; the therapy department is singled out as "the best," knowledgeable and friendly; social services are described as average. These varied assessments suggest a facility with some strong clinical or rehabilitative strengths but ongoing interpersonal and logistical challenges.

The reviewer's sense of mixed experiences is punctuated by the declaration that if ever in need of healthcare again, they would consider returning to Anaheim Healthcare Center - but only under the right conditions: Shannon the administrator remains, the rude nurse is gone, the kitchen staff has changed, and the food quality improves. This conditional stance underscores a nuanced perspective: a facility can host a combination of highly competent therapy, supportive administrative leadership, and caring staff, yet be hampered by layout, accessibility, and basic service delivery issues that undermine trust and comfort.

Interwoven with these specific facility insights are broader affirmations about the organization as a whole. Phrases such as "Great place great people great culture; great results" and "Great company that eagerly strives to provide their healthcare facilities with support and takes action to ensure the overall success of their facilities" appear as recurring sentiments. These lines indicate that, at a macro level, the company is perceived as effective, supportive, and action-oriented, even if particular locations struggle with execution in daily operations. The juxtaposition of strong corporate praise with pointed facility-level criticisms creates a multi-faceted portrait of an organization capable of delivering excellent outcomes and values, while also contending with real-world challenges on the ground.

In sum, the narrative blends strong admiration for The Sun Mar brand and the people behind it with a candid, sometimes harsh, account of a single Anaheim facility's deficiencies. The positives - open communication from leadership, capable therapy and activity teams, and a general culture of support - sit alongside clear, actionable complaints about space constraints, food quality, and responsiveness. The overall takeaway is not a simple verdict but a layered picture: a company that can excel in many areas and inspire confidence, yet one that has room to grow in certain facilities through improved design, staffing, and service delivery.

Located in Brea, California, this neighborhood offers a convenient and vibrant community for senior living. With a variety of cafes, pharmacies, restaurants, parks, theaters, physicians' offices, places of worship, hospitals, and transportation options nearby, residents have easy access to essential amenities and services. Whether you're looking to enjoy a cup of coffee at Starbucks or explore the local dining scene at Chick-Fil-A or Lazy Dog Restaurant & Bar, there are plenty of options for entertainment and dining. Additionally, the proximity to parks like Craig Regional Park and Steve Ambriz Memorial Park allows for outdoor activities and relaxation. The availability of healthcare facilities such as St Jude's Heritage Medical Center and Anaheim Regional Medical Center ensures quality medical care within reach. Overall, this part of Brea provides a well-rounded community with diverse offerings for seniors seeking a comfortable and convenient lifestyle.

Cafes

• Starbucks (0.2 miles)
• Mother's Kitchen (1.5 miles)
• Tiger Sugar (6.1 miles)
• Anaheim Packing District (6.3 miles)
• Delicious Food Corner (6.3 miles)
• Starbucks (6.9 miles)
• Starbucks (6.9 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (3.8 miles)

Restaurants

• Chick-Fil-A (1.5 miles)
• Lazy Dog Restaurant & Bar (1.7 miles)
• The Hat (1.9 miles)
• Summit House Restaurant (2.3 miles)
• Green Burrito (4 miles)
• Bottle Logic Brewing (4.1 miles)
• Olde Ship (4.5 miles)

Parks

• Craig Regional Park (1.9 miles)
• Steve Ambriz Memorial Park (4.9 miles)
• Yorba Regional Park (5.5 miles)
• La Bonita Park (6.4 miles)
• Ronald Reagan Park (6.8 miles)
• Sycamore Park (7.2 miles)
• Willow Park (7.6 miles)

Theaters

• Regal Yorba Linda & Imax (2.8 miles)
• AMC DINE-IN Fullerton 2 (5 miles)
• Century Theatres (6.9 miles)
• AMC Puente Hills 20 (7.2 miles)

Physicians

• St Jude's Heritage Medical Center (3.2 miles)
• Kaiser Permanente Medical Building 1 (3.9 miles)
• St Jude Medical Center (4.2 miles)
• Kaiser Permanente Diamond Bar Medical Offices (6.2 miles)
• Kaiser Permanente, Euclid & Romneya (6.4 miles)
• Dr Crum (8.1 miles)

Places of Worship

• Chinese Baptist Church (6 miles)
• Calvary Chapel Golden Springs (6.8 miles)

Hospitals

• Anaheim Regional Medical Center (6.2 miles)

Transportation

• Artic (7.4 miles)
• Drr Toontown Station (7.5 miles)
• Drr Tomorrowland Station (7.5 miles)
• Disneyland Monorail (7.5 miles)
• DLRR New Orleans Station (7.8 miles)
• Hertz Rent A Car (7.9 miles)
• Disneyland Monorail - Downtown Disney District Station (7.9 miles)