Bonita Guest Home in Bonita, CA

Information last verified:

5735 Sunny View Drive, Bonita, CA 91902

For more information about senior living options: (844) 490-3973

3.8 from 44 reviews
5 stars
27
4 stars
4
3 stars
1
2 stars
2
1 stars
10

Overall Review of Bonita Guest Home

Pros

  • pro Kaley Wise is courteous, responsible, and knowledgeable, an asset to Bonita Villa Senior Living.
  • pro Challyn Gross provided hospitality, empathy, knowledge, and respect of cultures, helping seniors live a fulfilling life.
  • pro The residents looked happy and well cared for, with staff treating them with dignity and respect.
  • pro Adriana Alcaraz warmly welcomes visitors and is honest and informative.
  • pro The directors are accessible and willing to help.
  • pro The chef and his staff are great.
  • pro The facility is tightly run and clean.
  • pro The location is convenient with stores and restaurants nearby.
  • pro Rooms are airy and bright; common areas are neat with a pleasant scent.
  • pro The staff go above and beyond to help families.

Cons

  • pro The facility is horrible and reviewers urge others to stay away.
  • pro There is absolutely no compassion, no customer service, and no accountability among the staff.
  • pro Management has shown instability with multiple executive directors in the last two years.
  • pro The staff turnover is so high that residents often do not receive basic care like showers or timely help.
  • pro The cleanliness is unacceptable, with dirty hallways and floors and infrequent room cleaning.
  • pro Billing practices include rate increases without notice and prorated fees that are not refunded.
  • pro The staff allegedly lied to residents and there is no accountability.
  • pro The facility has roach infestations and malfunctioning air conditioning due to lack of maintenance.

Review

Bonita Guest Home is best suited for families that prize a warm, home-like atmosphere and a welcoming onboarding experience, and for residents whose care needs are light to moderate. When leadership and staffing are steady, the community can feel neighborly and comfortable, with staff who seem genuinely approachable and a social, residence-first vibe that makes visits pleasant. For families who want a straightforward, hospitable environment and are able to maintain active oversight of day-to-day operations, this community can deliver a meaningful sense of belonging and approachable care.

Those considering alternatives should note this is not the right fit for loved ones who need reliable, high-intensity care, constant housekeeping, or strict, transparent billing. Reviews repeatedly flag staffing instability, including high turnover and underpaid employees, which translates into inconsistent care and missed routine tasks like showers or laundry. Billing disputes and refund delays surface as recurrent issues, and leadership changes appear to undermine accountability. Cleanliness problems, hallways, rooms, and dining areas not meeting expectations, also show up in multiple accounts. In short, a rigorous, predictable operation is not reliably demonstrated, especially for residents with complex or evolving needs.

On the upside, several accounts praise the front-line experience: courteous sales staff and helpful tours, with families leaving impressed by the initial interaction and the sense of hospitality. Some reviewers describe residents who appear happy, a pleasant dining ambience, and a living environment that feels well kept and cheerful when staff are present and engaged. Those positive notes emphasize the value of a strong first impression and a friendly, person-centered approach from staff who take the time to connect with families. When management supports consistent service, the warmth and social environment can stand out in a favorable way.

Yet the stronger, more persistent themes outweigh the positives. The most common concerns center on ongoing staffing turnover and the cascading effects on daily care, missed or delayed routines, uneven cleanliness, and a sense that support is not reliably available when needed. Management is portrayed as inconsistent or unresponsive, with frequent leadership changes that erode accountability. Financial friction, billing increases, prorated fees, and slow reimbursements, adds strain and distrust. Taken together, these factors create a risk calculus: a good experience can occur, but it hinges on a stabilizing leadership core and a fully resourced caregiving team, which the reviews suggest is not consistently in place.

To navigate this decision, families should insist on clarity and evidence before committing. Request details on current staffing levels, the on-site director’s availability, and a written care plan that specifies how daily needs will be met. Obtain a transparent, itemized contract with explicit terms on refunds, prorated fees, and what happens if care levels change. Inspect actual living spaces and common areas for cleanliness, and speak with residents about their daily routines, meal experiences, and the responsiveness of maintenance requests. A short trial stay or staged move-in can reveal whether promises translate into reliable practice. This is not a place to rely on hope alone; it requires deliberate verification and ongoing oversight.

In the end, Bonita Guest Home can still be a reasonable choice for families prioritizing a welcoming, sociable setting and who are prepared to engage actively in supervising care and finances. When leadership is stable, when staff feel supported, and when housekeeping and meals meet expectations, the community can deliver warmth, companionship, and a sense of home. But for families where steady care, predictable operations, and transparent accountability are non-negotiable, it is prudent to compare against alternatives with proven, consistent performance and clearer, verifiable processes. The right fit hinges on the balance between the valued social atmosphere and the demonstrated reliability of care and administration.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Diego International-Lindbergh (11 miles away) San Diego International-Lindbergh (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bonita Guest Home in Bonita, CA is a warm and welcoming board and care home that provides personalized care and support for seniors. Our fully furnished residence offers a comfortable and homelike environment where residents can feel at ease.

Our community features a spacious dining room where nutritious meals are prepared and served to accommodate any special dietary restrictions. Housekeeping services ensure that residents live in a clean and tidy space. Additionally, our outdoor garden provides a serene setting for relaxation or leisurely walks.

At Bonita Guest Home, we understand the importance of staying connected. Residents have access to telephone service as well as Wi-Fi/high-speed internet for communication and entertainment purposes.

Our dedicated caregivers are available to assist with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with health care providers to ensure comprehensive care for our residents. For those with diabetes, we provide specialized diets to manage their condition effectively.

Transportation arrangements are available for medical appointments, providing convenience and peace of mind for residents who require regular visits to healthcare professionals. In case of emergencies, there is a hospital located nearby.

Residents can enjoy various daily activities organized by our staff, enhancing socialization and engagement within the community. The presence of cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby ensures that residents have convenient access to essential amenities and services.

Bonita Guest Home strives to create an inclusive and supportive environment where our residents can lead fulfilling lives while receiving the care they need.

Nearby Places of Interest

Places of Worship

  • Corpus Christi Church (1.2 miles)
  • Skyline Church (5.6 miles)
  • El Camino Grace Church (8.6 miles)

Pharmacies

  • Rite Aid (1.9 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2.6 miles)
  • Rite Aid (3 miles)
  • Vons Pharmacy (3 miles)
  • CVS Pharmacy (3.6 miles)
  • Walmart Pharmacy (3.7 miles)

Restaurants

  • McDonald's (2.5 miles)
  • Chick-Fil-A (3.9 miles)
  • In-N-Out Burger (5.3 miles)
  • Tacos El Gordo (5.8 miles)
  • In-N-Out Burger (5.9 miles)
  • Hilberto's Mexican Food (6.4 miles)
  • Taco Bell (6.5 miles)

Physicians

  • NBHC Eastlake (2.7 miles)
  • Sharp Rees-Stealy Otay Ranch (3.6 miles)
  • California Retina Associates (5.2 miles)
  • Fereshteh Jahanpanah Medical Clinic (8.8 miles)
  • Dr Dominguez And Dr Ancona-Young Office (9.3 miles)

Hospitals

  • Sharp Chula Vista Medical Center Cardiac Rehabilitation (4 miles)
  • Sharp Grossmont Hospital Brier Patch (7.4 miles)
  • Naval Medical Center San Diego (8.9 miles)

Parks

  • Otay Ranch Town Center Dog Park (4.1 miles)
  • Mount Helix Park (6.5 miles)
  • Quartyard Dog Park (9 miles)
  • Balboa Park (9.2 miles)

Cafes

  • Starbucks (4.2 miles)
  • Kung Fu Tea (4.8 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.8 miles)
  • Starbucks (7 miles)
  • Starbucks (7.9 miles)
  • Starbucks (8.9 miles)

Transportation

  • 24th Street Trolley Station (5.9 miles)
  • Grossmont Transit Center (7.4 miles)
  • CBX Cross Border Xpress (8.9 miles)
  • Tijuana International Airport (TIJ) (Aeropuerto Internacional de Tijuana) (9.1 miles)
  • Vip Lounge Tijuana (9.1 miles)
  • Gaslamp Quarter Trolley Station (9.2 miles)
  • AeroMexico Cargo (9.3 miles)

Frequently Asked Questions

Where is Bonita Guest Home?

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