1740 Holly Avenue, Arcadia, CA 91007
For more information about senior living options: (844) 490-3973
The staff is fantastic. Dogs are loved. It is the nicest place to be, with lots of fun. It is the best place to be for seniors. It offers three meals a day plus all activities and care at a very low monthly rent.
The director is dishonest. The director lied about discussing the price and denying the prior conversation. The price quote was inflated to 3800. The assistant rushed the tour and seemed bothered. The facility looks old and ill-maintained with aged furniture. The entrance and hallways look dark and dreary. Management is out of touch and needs a reality check.The reviews paint a highly mixed picture of this elder care facility, weaving together stories of concern about management and pricing with glimpses of warmth from the staff and moments of genuine satisfaction about the services and environment. At the core of the most troubling account is a sequence of encounters centered on a director whose credibility and business practices are put under serious doubt by one reviewer. The reviewer recounts speaking with the director on November 19 about a room for the reviewer's mom, with an initially appealing price quoted at $3,200 to $3,500. This price was later used to justify scheduling a tour the following day. The tour, in this version of events, was conducted by the director's assistant, who confirmed the same price quote. The mom's interest grew once she heard about the price and the location, and she even asked the director to tour the place herself.
A striking and troubling element in the narrative is a promise that the mom would be picked up by a shuttle from "the next county over" to tour the facility within the week, a detail the reviewer says was not conditioned on the mom's exact address. However, a later call to confirm the tour revealed that the director would not honor this promise, and she allegedly denied ever having had the conversation or quoting the above price. The reviewer claims to possess a 4:58 recording of the conversation and even shared a screenshot as proof, but received no response from the director. In a turn of events, the price quote reportedly jumped to $3,800, with the director blaming the assistant for the earlier confusion. The reviewer speculates that the director's motive could be either inflation to win favor with private pay scenarios or simply a vindictive reaction to being told that the family lived too far away. The reviewer's assessment is that the facility itself looked old and ill-maintained, with aged furniture in common areas and a dark, dreary entrance and hallways. The assistant, in this account, appeared perturbed by time taken during the tour and rushed the reviewer through questions and information, leaving a sense of being hurried rather than welcomed.
Beyond the director's alleged behavior, the reviewer emphasizes a broader sense of mismanagement, noting that the staff can be fantastic but that a few "bad apples" spoil the overall impression of the establishment. The call for change in leadership is clear: either new management or a serious reality check at the top regarding how the business is run for families and patients alike. Yet the reviews do not paint a monolithic negative picture. There are several mentions of strong, positive experiences with staff, including compliments about the quality and warmth of the people who work there. One reviewer specifically notes that the staff is fantastic, even though there are some individuals who do not reflect the same level of care or respect. The sense is that, while the care team can be excellent, issues at the administrative level cast long shadows over the experience.
In parallel with the concerns about management and pricing, other reviewers highlight favorable aspects of the facility. Several observations praise the food, with one reviewer remarking that the place has "very delicious food" and that dogs are loved, suggesting a welcoming atmosphere for both residents and their four-legged companions. Another review calls the staff "very nice people," and even after acknowledging some governance problems, concedes that the environment includes moments of genuine care and hospitality. The sentiment that "the staff is fantastic" persists in these passages, hinting at a dichotomy between frontline caregiving and the leadership or policy decisions that shape the residents' experience.
There are also moments of enthusiastic endorsement that remind readers this facility can sometimes feel like a very positive home for seniors. One review calls it "the nicest place you can be in a lot of fun," while another colorful line suggests that it's "the best place to be at if you are 60 years or older," claiming proximity to a local area (the H Martin Arcadia) and describing a package that includes "a very low monthly rent," "3 meals a day," and full access to activities and care. These bright notes contrast with the more troubling allegations elsewhere, illustrating how experiences can vary widely from resident to resident and from reviewer to reviewer, depending perhaps on which staff members are encountered and which administrative decisions are being implemented at any given time.
Taken together, the collection of reviews presents a complex portrait. The most alarming thread concerns a specific interaction with the director, involving disputed price quotes, broken promises about transportation, and an assertion that the director denied prior conversations despite records and screenshots. Those details point to a breakdown in trust and clear friction in the administrative relationship with prospective residents and their families. At the same time, other reviews point to meaningful strengths: compassionate frontline staff, good meals, a welcoming atmosphere for dogs, and moments of genuine warmth and social engagement for seniors. The facility appears to host a spectrum of experiences, from disorganized or confrontational management to genuinely positive caregiving and community life.
For families considering this facility, the reviews suggest a cautious approach. It would be prudent to verify any quoted prices in writing, confirm what services are included, and obtain a clear, written schedule of transportation arrangements before any tours. Observing the interactions in person, especially with the leadership and administrative staff, can help illuminate whether the positive elements - strong caregiving, friendly staff, good meals - are present alongside the operational and communication challenges highlighted by the more negative accounts. As always, gathering multiple perspectives, asking pointed questions about pricing, shuttle service, and tour logistics, and requesting detailed written estimates can help prospective residents and their families make a more informed, balanced decision.
7 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Holly in Arcadia, CA is a well-appointed assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The spacious dining room provides a warm setting for meals, which are prepared and served by our dedicated staff. Each room is fully furnished, allowing residents to settle in quickly and easily. The beautiful garden and outdoor spaces provide opportunities for relaxation and enjoyment of nature.
Housekeeping services ensure that each resident's living space is clean and tidy at all times. Move-in coordination is provided to assist new residents with the transition into their new home. In addition, Holly offers telephone and Wi-Fi/high-speed internet access, allowing residents to stay connected with family and friends.
Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that each resident's medical needs are met. Our community caters to individuals with diabetes by offering specialized diets. Medication management is a priority at Holly, ensuring that residents receive their medications accurately and on time.
Special dietary restrictions are accommodated in our dining services, ensuring that all residents' nutritional needs are met. Transportation arrangements are available for medical appointments, providing convenience and peace of mind.
At Holly in Arcadia, CA, we believe that staying engaged in activities is vital for physical and mental well-being. That's why we offer scheduled daily activities for our residents to enjoy. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby for further convenience. Hospitals are also within close proximity should any medical emergencies arise.
Overall, Holly in Arcadia provides a comfortable and supportive environment where seniors can maintain their independence while receiving the necessary assistance they need to live a fulfilling life.
This part of Arcadia, California offers a variety of amenities that cater to seniors looking for convenience and accessibility. With multiple pharmacies, physicians' offices, and hospitals within close proximity, residents can easily access healthcare services. The abundance of restaurants, cafes, and parks provide opportunities for dining out or enjoying outdoor activities. Places of worship are also nearby for those seeking spiritual fulfillment. Additionally, transportation options such as the Metro station offer easy access to explore other parts of the city. Overall, this neighborhood provides a well-rounded environment that meets the needs of seniors looking for a vibrant community to call home.
Assisted Living & Wellness - Holly is located at 1740 Holly Avenue, Arcadia, CA 91007 in Los Angeles County, California
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