Residents repeatedly describe maintenance as quick to respond and thorough when repairs come up.
A large share of residents comment on how fast the maintenance team responds after a request, including same-day or within-an-hour fixes for issues like plumbing, electrical, locks, and A/C. Multiple reviews also describe the technicians as polite, professional, and focused on getting the problem fully resolved rather than leaving it half-done. Some residents even mention emergency or after-hours help when issues happen unexpectedly, like flooding concerns and weekend water-heater or sink problems.
common14 reviews mention this
Office staff are helpful and responsive
Office and leasing support comes through in ways residents describe as friendly, organized, and dependable.
Several residents specifically call out the office team (for example, Kristin, Loraine, Marisa, and others) as responsive and easy to work with when questions come up or when moving in and adjusting to a unit. Reviews describe staff as supportive during the transition, including coordinating details and staying in contact while a move is underway. A few residents also contrast the office experience with other parts of the process, including one very negative customer-service complaint, but overall the office responsiveness is a common positive theme.
common6 reviews mention this
Quiet community and outdoor access
Residents describe the community as quiet with a strong connection to outdoor space and nearby parks.
Reviews mention the property feeling peaceful and quiet, with some residents highlighting nature features and park access. This aligns with the community offering outdoor space and a garden, plus scheduled daily activities and community-sponsored activities that support day-to-day life on-site. For location, residents also reference park access and nearby walking options as part of why they chose to stay.
caveat5 reviews mention this
Costs feel high to some residents
Some residents say pricing is too high, with rent increases and move-out charges adding stress.
A recurring negative point is that rent is described as high compared with other options, including comments that pricing rises year to year. There are also complaints about charges during move-out and the way deposits or settlement amounts were handled, with at least one resident saying the end-of-stay billing felt excessive. One review also ties broader dissatisfaction to being overpriced and outdated, reinforcing that cost is a recurring concern for a subset of residents.
common2 reviews mention this
Proximity to everyday destinations
The area around the community includes parks, restaurants, and medical options within a few miles.
Nearby listings show options for outdoor recreation like Westlake Village Community Park and nearby parks at roughly under 1 mile and around 4â5 miles. Residents also reference the neighborhoodâs access to parks and community outdoor space as part of the appeal. Dining and practical needs are also close by, including restaurants such as In-N-Out Burger and pharmacy or medical destinations listed in the nearby area.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
6 resident community capacity
Types of Care
Assisted Living
Board and Care Home
Amenities
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Transportation
Oxnard (24 miles away)
Burbank-Glendale-Pasadena (25 miles away)
Care Services
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Nearby Places of Interest
Parks
Westlake Village Community Park (0.9 miles)
Sapwi Trails Community Park (4.1 miles)
Conejo Creek Park (4.7 miles)
Conejo Creek South Park (4.7 miles)
Oak Brook Park (4.9 miles)
Malibu Creek State Park (6.1 miles)
Thousand Oaks Community Center and Park (6.3 miles)
Cottages Of The Oaks is located at 5990 Dovetail Drive, Agoura Hills, CA 91301 in Los Angeles County, California
Nearby Communities
Leisure Living
Thousand Oaks, CA
4.6 from 41 reviews
Small, intimate 6-bed community with personalized care and memory care options.
Leisure Living
Thousand Oaks, CA
4.9 from 41 reviews
$2,400 to $3,000 / month
Small, all-inclusive community offering Assisted Living and Memory Care with private rooms, 24-hour supervision, on-site activities, meals, and transportation coordination.
Leisure Living
Thousand Oaks, CA
Small, intimate community with personalized care and memory/high-acuity support, plus on-site amenities (pool, beautician, dining with dietary options, housekeeping, Wi-Fi) and transportation.
TheKey of Westlake Village, CA
Westlake Village, CA
5 from 10 reviews
Helping Hands Caregivers
Westlake Village, CA
5 from 18 reviews
Quiet, supportive setting with convenient amenities and healthcare access nearby.
Select Home Care
Agoura Hills, CA
Nearby cafes, parks, pharmacies, physicians, restaurants, and a hospital for convenient daily access.
Senior Helpers of Thousand Oaks, CA
Thousand Oaks, CA
5 from 48 reviews
Hillcrest Royale Retirement
Thousand Oaks, CA
4.6 from 40 reviews
$4,000 to $6,000 / month
Friendly, attentive staff in a warm, family-like community with engaging activities.
Silverado Thousand Oaks
Thousand Oaks, CA
4.9 from 77 reviews
Specialized memory care with 24/7 supervision and a comprehensive wellness/activities program.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.
Assisted living communities offer diverse activities beyond traditional games to enhance seniors' physical health, cognitive well-being, emotional enrichment, and social connections, including fitness classes, creative expression, and intergenerational interactions. These enriching programs foster community bonds and support residents' independence and happiness.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
6 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Oxnard (24 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Small, intimate 6-bed community with personalized care and memory care options.
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community
Assisted Living and Memory Care: Understanding Their Core Differences
Beyond the Bingo Hall: 50+ Enriching Activities for Seniors in Assisted Living