Parkview Towers

Pros

• Jo always makes sure the place is clean, safe, and enjoyable for all residents.
• Tim and Freddie take care of residents' apartments swiftly.
• Jo does a fantastic job and Tim and Freddie are the best.
• Parkview Towers is a wonderful place for seniors, with privacy, security, and a very responsive management team.
• Ms. Jo really cares about her residents.
• The apartments look nice, and the manager is very sweet and on top of things.
• The lobby and grounds are kept up nicely.
• The building is clean and has wonderful residents.
• The place is loved by residents and is convenient to downtown, SOMA, and interstates; residents are extremely friendly and courteous.
• It is a great place for seniors who want to take it easy.

Cons

• Jo is unprofessional and has harassed guests.
• Dealing with Jo is described as a complete joke and highly unprofessional.
• She believes she can speak to anyone however she wants because she's the manager.
• Her personality is not suited for any real responsibility.
• Until Jo is removed, the reviewer would never recommend dealing with her.
• Jo has treated residents with unnecessary hostility on more than one occasion.
• She was very rude about assisting residents.
• The reviewer recalls "horrors" suffered at the hand of Jo Matchet the Manager.
• The manager has been taken to court for countless indignities heaped upon the elderly.
• Windows were never fixed; five months to repair.
• The deposit was kept.
• There was false advertising.
• There is no place to exercise.
• Clothes were stolen and garbage rummaged through.
• Management is rude and unprofessional.
• The manager is racist and treats employees poorly.
• The environment is toxic and hostile; she harasses people.
• The freight elevator does not work.
• Roaches and bed bugs are present.
• Only one elevator works.

Review

Parkview Towers shows up in resident feedback as a place of contrasts: it can feel like a welcoming home with beautiful views and a strong sense of community, while also hewing to sharp criticisms about management, maintenance, and living conditions. Several reviews paint a picture of a senior living building that many people want to love, citing clean common areas, friendly neighbors, and convenient access to downtown Little Rock, the SOMA district, and cultural sights like the Arkansas Museum of Art. The ninth-floor vistas are repeatedly praised, and for some residents the building provides privacy, security, and a responsive, attentive staff that helps them feel safe and cared for. In these accounts, the apartment interiors are described as attractive, and the location is repeatedly framed as a major plus for those seeking an easy, comfortable retiree lifestyle.

But alongside those positive notes runs a much more persistent thread of concern about how the property is managed, especially when it comes to Jo, the on-site manager. A sizeable portion of the reviews recount direct experiences of hostility, unprofessional conduct, and controlling attitudes that reviewers felt were disproportionate to the situations at hand. One reviewer described Jo as a complete joke to deal with, noting unprofessional behavior toward guests and a pervasive sentiment that she can "speak to anyone however she wants because she's the manager." Another explicitly called for her removal, arguing that her personality and management style were not suited to responsibility and that ongoing management by her was detrimental to the building's reputation. There are also references to Jo allegedly being involved in nepotistic concerns, including a claim that she was hired in part because her mother sat on a board, and even a claim that she has faced court action for indignities toward elderly residents. A few reviewers acknowledge moments of kindness or competence from Jo, describing her as caring and the person who keeps the place "clean, safe, and enjoyable," but such praise tends to be outnumbered by complaints about rudeness, rigidity, and what some see as a toxic workplace climate.

Maintenance and repairs form another axis of experience that guests and residents repeatedly discuss, sometimes in hopeful terms and other times with frustration. Several accounts praise Tim and Freddie for timely maintenance and responsive service; one reviewer writes that there have never been maintenance issues because the pair promptly address concerns. Yet other reviewers detail long-standing problems: leaking windows and bathroom fixtures taking months to repair; a perception that a payment or deposit was withheld despite attempts to help a relative, described as a legal or procedural minefield; and a freight elevator that does not always function, complicating moves or large-item transport. Reports of pests such as roaches or spiders appear in some reviews, while others insist that the building is clean and free of vermin, illustrating a split experience across different units or floors. The discrepancy between pictures and reality is also touched on by at least one reviewer who warns that, beyond the lobby's cleanliness, the condition of the elevators and the apartment interiors can vary substantially.

Living conditions and building infrastructure add another layer of mixed experiences. Some residents note enough air conditioning issues and hot water problems to be a daily concern, along with a sense that some amenities are limited or non-existent - no dedicated exercise facility and a general impression that the building prioritizes resident comfort and safety but falls short on certain utilities. The discussion around elevators - one working, others out of service, and a freight elevator sometimes unusable for moving items - contributes to a broader sense that practical day-to-day needs can become obstacles. In contrast, other reviewers highlight the building's clean hallways, well-kept grounds, and the way staff consistently respond to requests, painting a picture of a well-managed property when the right relationships and expectations are in place.

Age restrictions and the social dynamic of the community also surface in the reviews, adding a dimension of policy that can shape a resident's experience. At least one reviewer notes a policy that appears to limit occupancy to those at or above a certain age, with a specific mention that someone who is 56 was told they were too young to live there, illustrating how policy can shape who feels welcome in the building. Such constraints, when paired with anecdotes about board involvement, parent company oversight, and the perception of favoritism or nepotism, contribute to an atmosphere in which some residents feel both a strong loyalty to the community and a nagging skepticism about governance and fairness.

In sum, Parkview Towers comes across as a community with substantial strengths and undeniable appeal for many residents: warm neighbors, beautiful views, convenient access to downtown Little Rock, and a reputation for cleanliness and safety on certain days. Yet it is also a place where management, particularly Jo, has become a focal point for widespread concerns about professionalism, hostility, and the overall atmosphere of respect and dignity. Maintenance disparities, structural issues like unreliable elevators and lingering repair delays, and the perception of complicated deposits or board-driven decisions further color the lived experience. For potential residents, the building offers an appealing lifestyle with strong positives - if one can navigate the complexities of management and maintenance that some reviewers describe as ongoing hurdles.

This area of Little Rock, Arkansas offers a convenient and bustling atmosphere with a variety of amenities within close proximity. Residents can enjoy a diverse selection of dining options ranging from Southern cuisine at South on Main to quick bites at Sonic Drive-In. Additionally, there are several cafes such as The Root Cafe for those looking to relax and enjoy a cup of coffee. Nearby pharmacies like Walgreens and Kroger Pharmacy provide easy access to healthcare essentials. For recreation, Riverfront Park and other nearby parks offer opportunities for outdoor activities. Medical care is easily accessible with hospitals like Arkansas Children's Hospital and Baptist Health Medical Center located within a short distance. Transportation is convenient with the Bill and Hillary Clinton National Airport nearby. Overall, this area of Little Rock provides a blend of urban convenience and recreational opportunities that may appeal to seniors looking for a vibrant community to call home.

Restaurants

• South on Main (0.3 miles)
• Three Fold Noodles and Dumpling Co. (0.4 miles)
• Camp Taco (0.5 miles)
• Sonic Drive-In (0.5 miles)
• Cantina Cinco De Mayo (0.5 miles)
• Agāsi 7 Rooftop Bar and Kitchen (0.5 miles)
• Dugan's Pub (0.5 miles)

Cafes

• The Root Cafe (0.4 miles)
• Fidel & Co. (0.7 miles)
• Mugs Cafe (1.5 miles)
• Mylo Coffee Co. (3.5 miles)
• Starbucks (4.3 miles)

Pharmacies

• Walgreens (0.4 miles)
• Cornerstone Pharmacy Main (0.5 miles)
• Kroger Pharmacy (1 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.4 miles)
• Walgreens (4.4 miles)

Parks

• Riverfront Park (0.7 miles)
• Little Rock Central High School Visitor Center Park (1.7 miles)
• Allsopp Park (3.3 miles)

Hospitals

• Arkansas Children's Hospital (1.4 miles)
• Arkansas Childrens Hospital- NICU (1.5 miles)
• Arkansas Federation Of Families For Children's Mental Health (3.2 miles)
• Baptist Health Medical Center (4.1 miles)
• CHI St Vincent Infirmary (4.2 miles)

Transportation

• Tsa Checkpoint Little Rock National Airport Little Rock (2.7 miles)
• Baggage Claim (2.8 miles)
• Bill and Hillary Clinton National Airport (LIT) (2.8 miles)

Physicians

• Baptist Health (2.9 miles)
• North Little Rock Family Practice Clinic (2.9 miles)
• UAMS Radiation Oncology Center (3 miles)
• Uams-Gastroenterology (3.2 miles)
• Schibuk Larry MD - UMass Memorial-Marlborough Hospital (3.2 miles)
• Uams Transplant Surgery (3.2 miles)
• Baptist Health Family Clinic-Hillcrest (3.4 miles)

Places of Worship

• Park Hill Baptist Church (3.4 miles)

Theaters

• Mccain Mall (4.5 miles)