Jacksonville Towers Inc

Pros

• The staff are described as providing the best for residents.
• The home is described as a beautiful place for seniors.
• The tenants association provides opportunities for involvement in activities and events.
• The balconies in both handicap and regular apartments offer delightful city views.
• The facility features amenities like exercise equipment, a pool table, darts, shuffleboard, library, and pet-friendly options.
• Transportation to local services and health/wellness programs (including free lunch, exercise classes, chair yoga, and health checks) enhance residents' well-being.

Cons

• The facility is very dirty and the staff are unprofessional (Ivan, Karen, and Laciana).
• Most residents seem to live there based on their income.
• Residents are subjected to disgusting living conditions.
• The staff talk horribly to residents as if they are above them.
• There is unequal treatment due to skin color.
• The hallways stink.
• The reviewer would not recommend this place for pets or people.

Review

The property described presents a stark contrast in the experiences of its residents, with one voice painting a very harsh picture and another offering a much more rosy perspective. On the one hand, there is a strongly negative account that accuses the facility of being dirty and poorly run, with an emphasis on unprofessional staff and discriminatory attitudes. The reviewer singles out individuals named Ivan, Karen, and Laciana, alleging that residents are treated as if their worth is determined by income and that the overall conditions and hallways reflect a neglect that goes beyond simple inconvenience. According to this account, conversations with residents can feel condescending or hostile, and the reviewer even questions whether such treatment would be tolerated in any other setting. The smell in the hallways and the general sense of disrepair are highlighted as core issues that severely undermine the quality of life for those who live there. The reviewer makes a pointed claim that the place would be unacceptable not only for people but even for a pet, underscoring a belief that the disparities in treatment and the physical environment together create a fundamentally unwelcoming atmosphere.

In direct contrast to that harsh critique, another voice offers a deeply positive, almost celebratory depiction of the same place. This reviewer describes a joyful experience of senior living that feels both comfortable and uplifting. The tone here is appreciative of a sense of home and belonging, crediting the staff with "providing the best for us all." The description moves beyond basic accommodation to highlight practical, everyday conveniences that contribute to a sense of security and community. There are nine floors with accessible washing rooms on each level and a welcoming lobby, which the reviewer treats as a sign of a well-designed living environment. The presence of a robust tenants association is emphasized as a source of opportunity for involvement in activities, events, and the ongoing governance of the community, suggesting that residents have a real voice in how their home is run.

Amenities figure prominently in this positive portrayal. The facility is described as offering a wide range of recreational and supportive features: exercise equipment, a pool table, darts, shuffleboard, a library, and even what the reviewer calls a coffee machine, along with pet-friendly policies, outdoor BBQ grills, a courtyard, raised garden beds, large elevators, and convenient trash chutes on every floor. The emphasis on accessibility and variety signals a living environment designed to cater to diverse interests and mobility needs, reinforcing the sense of independence and enjoyment for seniors who want to stay active and engaged.

Location and mobility are central themes in the favorable review as well. The writer notes that tenants without cars can easily reach a broad array of everyday destinations on foot or via electric wheelchair access, including Edwards Grocery Store, the post office, hair salons, an optometrist, a donut shop, various restaurants, fast-food venues, flea markets, a barber, General Dollar Store, and even downtown areas. The claim that emergency services are readily available adds a reassuring layer of safety, and the suggestion that even the mayor has visited the towers paints a picture of a community that is integrated with its surrounding city. Festivals and city events near the towers are framed as enriching opportunities for residents to participate in local culture, reinforcing the sense that this is not simply a residence but a connected, living part of the urban fabric.

A particularly vivid portion of the positive portrayal centers on transportation and health-related programming. The reviewer highlights transportation to the Jacksonville Health and Wellness Center, noting free lunch programs during the week and a schedule of activities designed to promote well-being: volleyball, bean bag baseball, Bible study, dominoes, puzzles, planned proactive programming, local hospital health checks, exercise classes, and chair yoga. The breadth of these offerings - the variety of physical, social, and spiritual activities - appears to be a cornerstone of the living experience here, contributing to perceptions of vitality and purposeful aging. The closing lines express gratitude to EHdoc for Jacksonville Towers and its staff, underscoring a strong sense of community gratitude and a hope that others will hear their story.

Taken together, the two depictions reveal a facility that can be experienced in radically different ways by different residents. On one side lies a narrative of dirty conditions, disrespectful treatment, and troubling inequities that threaten the basic dignity and comfort of living there. On the other side lies a narrative of a thriving, engaged senior community, where amenities, accessibility, supportive programs, and active involvement in governance create a sense of home, safety, and belonging. The presence of both perspectives suggests that the reality of life at these towers may depend on a range of factors - staff consistency and behavior, maintenance standards, individual interactions, and the specific expectations and needs of each resident. For someone considering a move, these stories underscore the importance of touring in person, meeting staff and neighbors, evaluating cleanliness and safety protocols, and weighing the daily realities of programming, mobility, and community involvement against any concerns about treatment and atmosphere. Ultimately, while one account laments neglect and discrimination, the other celebrates independence, connection, and a rich schedule of activities that many residents clearly value as a meaningful and fulfilling way to live in their senior years.

Physicians

• St Vincent Family Clinic (0.1 miles)
• Eye Physicians & Surgeons Crestview Optical (0.5 miles)
• Jacksonville Allergy Clinic (0.6 miles)
• Family Eye Clinic (5 miles)
• Arkansas Psychotherapy Center (5.1 miles)
• Sherwood Family Medical Center (5.9 miles)
• Orthopedic Specialists (5.9 miles)

Places of Worship

• Southern Baptist Convention (0.3 miles)
• Lee Joeng S (0.6 miles)
• First Assembly Of God (0.9 miles)
• The Repairer Of The Breach Ministry (1.1 miles)
• St Stephen's Episcopal Church (2.4 miles)
• That.Church (6.1 miles)
• Brownsville Baptist Church (7.5 miles)

Pharmacies

• Fred's Pharmacy (0.3 miles)
• Howard (0.3 miles)
• Walgreens (0.3 miles)
• Chambers Drug Store (0.4 miles)
• Marshall Road Pharmacy (0.6 miles)
• CVS Pharmacy (6.5 miles)
• Kroger Pharmacy (7.9 miles)

Parks

• Dupree Park (0.4 miles)
• Paradise Park (1.8 miles)

Restaurants

• Chili's Grill & Bar (0.4 miles)
• Sonic Drive-In (0.4 miles)
• Jeepney Shave Ice (1 miles)
• Crooked Hook Catfish Restaurant (1 miles)
• Thai Taste Restaurant (1.1 miles)
• Taco Bell (1.5 miles)
• Domino's Pizza (1.6 miles)

Transportation

• U-Haul Neighborhood Dealer (0.6 miles)

Cafes

• Starbucks (1.6 miles)

Hospitals

• St Vincent Health System (5.9 miles)
• St Vincent Infirmary North (6 miles)
• Baptist Health Medical Center (7.9 miles)
• Cabot Emergency Hospital (9.5 miles)

Theaters

• Mccain Mall (7.7 miles)