Villas At Houghton - Villa F

920 North Whispering Rabbit Place, Tucson, AZ 85748

For more information about senior living options: (844) 490-3973

4.1 from 59 reviews
5 stars
43
4 stars
3
3 stars
0
2 stars
0
1 stars
13

Assisted Living Board and Care Home

Overall Review of Villas At Houghton - Villa F

Pros

  • pro Park Senior Villas on Houghton is a wonderful place.
  • pro The view is stunning, and the people there are so kind.
  • pro The care staff works so hard caring for the residents.
  • pro Janice is absolutely amazing.
  • pro Nicole at the reception is always welcoming and helpful.
  • pro Nurse Momo provides excellent care and is very compassionate.
  • pro The entire staff is kind and goes above and beyond to make residents feel cared for and at home.
  • pro The villas themselves are luxurious, beautifully appointed, and impeccably maintained.
  • pro Park Senior Villas has been a positive experience for families, and they are pleased their loved ones are comfortable and supported.
  • pro The executive director is a gem.
  • pro The medical team communicates really well with families, and Jonathan Martens' responsiveness is very helpful.

Cons

  • pro The staff neglected a resident, leading to his decline and death, including antibiotics being skipped and him being found on the floor without anyone knowing how long he had been there.
  • pro An employee allegedly created a false account to harass a patient's family, which was described as shameful.
  • pro Management is described as horrible and very unprofessional, with workers treated poorly; pregnant staff were reportedly exposed to harsh chemicals and forced to clean, while the job is claimed not to be done properly.
  • pro There are too many unreported falls, and management does nothing about them.
  • pro The location is described as very unprofessional, with gossiping managers, arbitrary firings, and disrespect toward assistants and caregivers; not a place for anyone seeking stable care or employment.
  • pro Some reviewers stated they would not recommend placing loved ones there and described the facility as cruel.

Review

Park Senior Villas on Houghton in Tucson presents a picture of a community that inspires strong, heartfelt opinions on both ends of the spectrum. On one hand, a large cluster of families and caregivers speak highly of the setting, the care team, and the leadership, painting a portrait of a place that feels like home for residents. On the other hand, there are a number of critical experiences that raise serious concerns about management practices and patient safety. Taken together, the collection of voices shows a facility that is deeply valued by many but also the source of troubling allegations for others.

The property itself is repeatedly described as beautiful and inviting. Reviewers emphasize the stunning Catalina Mountain views and a campus that feels more like a resort than a traditional senior facility. The villas are noted for their European flair, with spacious rooms measuring about 12 by 15 feet and each unit offering a private bathroom. Located off Speedway and Houghton, in a quiet area just beyond the Tanque Verde border, the setting is repeatedly cited as an attractive backdrop for daily living. A professional in the field who has placed numerous families there over several years calls Park Senior Villas one of the best in Tucson, underscoring the overall appeal of the physical environment as part of the resident experience.

A dominant thread across many reviews is the quality of the staff and the apparent dedication of the leadership. Positive voices repeatedly highlight staff with big hearts who truly care for residents, and they credit a culture of warmth and attentiveness that makes families feel at ease. Janice, identified as the Executive Director, is consistently praised for running a tight operation and for cultivating a friendly, knowledgeable team. Several reviewers mention that the care staff is compassionate, reliable, and engaged, with messages of gratitude directed toward specific individuals who help residents feel safe and valued. Names like Nicole (reception), Momo (a nurse), Court?ney (a member of the management team), and Momoko appear in multiple testimonials for their professionalism and communication, with caregivers described as compassionate, responsive, and dedicated to residents' well-being.

The caregiving experience for residents is described in highly favorable terms by many families. Accounts speak to clean facilities, large and comfortable living spaces, and a calendar full of activities designed to keep residents engaged and active. Families note that their loved ones are happy and well cared for, and they describe transitions into Park Senior Villas as smooth and supportive during difficult life moments. The sentiment of gratitude extends to the broader management team, with several families emphasizing that staff consistently go above and beyond to ensure that residents' needs are met, that medical and memory care issues are responsive to changing conditions, and that communication with families is clear and timely. In particular, several reviews mention that medical responsiveness, personal visits, and regular updates help families feel informed and reassured about their loved ones' care.

Among the positive testimonials, the sense of a close-knit, compassionate community stands out. Families express appreciation for how staff incorporate residents into daily life, how caregivers attend to both routine tasks and emotional needs, and how the environment supports a sense of belonging and dignity. The repeated emphasis on genuine care, plus the praise for individuals who lead or support the team, contributes to an overarching impression of Park Senior Villas as a place where residents are treated with respect, kindness, and individualized attention.

However, a substantial portion of the feedback presents a starkly different experience. A number of reviewers allege serious management and safety concerns, describing a facility that is poorly run and unprofessional. In these accounts, residents' families report that falls are not adequately reported, that accountability is lacking, and that the overall operational culture is not conducive to safe, reliable care. Some reviewers claim that the social media presence of the company has been used to harass or publicly criticize families, including allegations of a false online account created to undermine a patient's family. One critical review specifically mentions a sense of ongoing mistreatment of staff - claims of harsh working conditions, heavy chemical exposure for pregnant employees, and a culture of fear or intimidation around reporting problems. The implication in these accounts is that if workers are treated poorly, residents may face similarly concerning care, and that supposed lapses in care and safety could stem from broader management issues.

There are also nuanced tensions within the negative voices. Some reviewers acknowledge that certain individuals in leadership or in specific roles may be highly regarded, while others point to systemic issues in management that they perceive as undermining resident safety and staff morale. A few comments explicitly contrast experiences: some families insist that management is horrible and unprofessional, while others insist that their experiences with Janice, Nicole, Momo, Courtney, and others reflect outstanding leadership and care. This divergence highlights how experiences can vary widely even within the same facility, depending on shifts, departments, or particular staff teams.

In the more critical narratives, concerns about safety and care practices surface repeatedly. Several reviewers describe what they view as neglect or insufficient oversight, including situations in which medical attention or timely antibiotics were not consistently delivered. There are mentions of excessive falls without proper reporting and a sense that crucial safety protocols may not be followed consistently. A few reviews accuse the management of creating a culture that prioritizes certain operational outcomes over transparent, thorough care. The tone of these accounts ranges from cautious concern to direct condemnation, emphasizing a need for prospective residents' families to conduct thorough due diligence before making decisions.

Taking all of this into account, Park Senior Villas on Houghton emerges as a facility that elicits strong and divergent experiences. For many families, it represents a welcoming home with beautiful surroundings, dedicated staff, and responsive leadership that makes the difficult task of choosing a senior living home easier and more hopeful. For others, the same setting has become a source of significant worry, with allegations of neglect, unsafe practices, and management issues that cast a shadow over the positive aspects. This spectrum suggests that prospective families should approach Park Senior Villas with a careful, multi-faceted approach: visit in person, talk with current residents and families, request a transparent tour of care logs and safety records, ask direct questions about fall reporting and antibiotic administration, and observe interactions across different shifts to gauge consistency in care and communication.

In the end, Park Senior Villas on Houghton seems to be a place that portends both possibility and caution. If you are considering this community for a loved one, it may be wise to weigh the comprehensive input you can gather - from the glowing testimonies praising leadership, the warmth of staff, and the beauty of the setting, to the critical notices focusing on management practices, safety reporting, and resident well-being. A balanced, on-site assessment - along with conversations with current residents and family members - will be instrumental in forming a clear sense of whether this is the right fit for your family's needs and values.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (13 miles away) Tucson International (13 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Villa F at Villas At Houghton in Tucson, AZ is a charming board and care home that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The villa provides a cozy dining room where nutritious meals are prepared and served to meet any special dietary restrictions. Each living space is fully furnished, creating a warm and inviting atmosphere.

Residents can enjoy the beautiful outdoor space, including a garden area, where they can relax and unwind. Housekeeping services are provided to maintain cleanliness and tidiness throughout the villa. Move-in coordination is available to assist new residents with a smooth transition into their new home.

For those in need of assistance with daily activities such as bathing, dressing, or transfers, trained caregivers are on hand to provide support. Coordination with health care providers ensures that residents receive the necessary medical attention when needed. Medication management is also available for those who require assistance with medication administration.

Villa F at Villas At Houghton understands the importance of maintaining an active lifestyle. Scheduled daily activities are provided to engage residents socially and mentally. Transportation arrangements can be made for medical appointments or other outings as needed.

Located in Tucson, AZ, Villa F benefits from its proximity to numerous amenities nearby. There are four cafes, parks, pharmacies, physicians, and restaurants within close proximity to the community. Additionally, there is one place of worship, theater, and hospital nearby.

Villa F at Villas At Houghton offers a comfortable and supportive environment for individuals seeking quality care in a residential setting. With its array of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving personalized assistance according to their needs.

Nearby Places of Interest

Theaters

  • Galaxy Theatres Tucson (0.9 miles)
  • Century Park Place 20 And Xd (5.7 miles)

Pharmacies

  • Walgreens (1.2 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • Fry's Pharmacy (2.2 miles)
  • Walgreens (2.3 miles)
  • Osco Pharmacy (2.5 miles)
  • CVS Pharmacy (2.5 miles)

Cafes

  • Le Buzz (2.4 miles)
  • Coffee X Change (4.6 miles)
  • Dutch Bros Coffee (4.7 miles)
  • Starbucks (4.8 miles)
  • Dutch Bros Coffee (5.2 miles)
  • Panera Bread (5.4 miles)
  • The Human Bean (5.4 miles)

Restaurants

  • Los Betos Mexican Food (3 miles)
  • McDonald's (3.1 miles)
  • Taco Bell (3.1 miles)
  • El Molinito (3.3 miles)
  • Culver's (3.7 miles)
  • Hooters (4 miles)
  • Subway (4.1 miles)

Physicians

  • Med Clinics (3.4 miles)
  • Arizona Inpatient Medicine Associates (4 miles)
  • Sheldon Dr - Marks Sheldon Marks MD (4.1 miles)
  • Tmj Disorders Orofacial Pain Center PC (4.1 miles)
  • Radiology (4.8 miles)
  • Harmony Obgyn (4.8 miles)
  • Jason M Levine (4.9 miles)

Parks

  • McDonald Park (3.5 miles)
  • Udall Park Soccer Fields (4 miles)
  • Palo Verde Park (4.8 miles)
  • Fantasy Island (5 miles)

Places of Worship

  • Christ Presbyterian Church (4.9 miles)
  • Grace To The Nations (5.4 miles)
  • Rincon Congregational Church (6.1 miles)
  • Tucson Arizona Rincon Stake (6.1 miles)

Hospitals

  • St Joseph's Hospital (5 miles)
  • Kindred Hospital - Tucson (5.2 miles)
  • Curahealth Tucson (5.2 miles)
  • Danville Services (6 miles)
  • Providence Service (6.1 miles)
  • Tmc Labor and Delivery (6.4 miles)

Frequently Asked Questions

Where is Villas At Houghton - Villa F?

Nearby Communities

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