Villas At Houghton - Villa D

921 North Whispering Rabbit Place, Tucson, AZ 85748

For more information about senior living options: (844) 490-3973

4.1 from 59 reviews
5 stars
43
4 stars
3
3 stars
0
2 stars
0
1 stars
13

Assisted Living Board and Care Home

Overall Review of Villas At Houghton - Villa D

Pros

  • pro Park Senior Villas on Houghton is described as one of the best places in Tucson, with Janice running a tight ship and a friendly, knowledgeable staff.
  • pro The care staff are said to have big hearts and truly care for residents.
  • pro The villas have a European feel with spacious rooms and private bathrooms.
  • pro The setting offers stunning views of the Catalina Mountains.
  • pro Janice, the executive director, is considered an absolute gem who ensures things run smoothly.
  • pro Nicole at the reception is welcoming and helpful, enhancing resident hospitality.
  • pro The facilities are clean, well-maintained, and, in some descriptions, luxurious.
  • pro The staff go above and beyond to accommodate families and residents, showing compassion.
  • pro The medical team, including Nurse Momo and Courtney, provides compassionate, attentive care and clear communication.
  • pro Families express gratitude for the care and for caregivers who go the extra mile, including thoughtful care after a resident has passed.

Cons

  • pro A reviewer alleged that staff neglected a resident by skipping antibiotics, leading to a worse UTI and decline in health.
  • pro A reviewer claimed management is horrible and unprofessional, with workers treated poorly.
  • pro A reviewer said there are too many falls that go unreported and that management does nothing about it.
  • pro A reviewer described management as gossiping about staff and firing people without cause.
  • pro A reviewer claimed an employee created a false online account to harass a patient's family.
  • pro A reviewer described the facility as cruel and would not recommend placing loved ones there.
  • pro A reviewer criticized maintenance for being overworked and management for not providing proper support.

Review

Park Senior Villas on Houghton in Tucson stands out in the community for its striking setting and the impression it leaves on families who choose it for their loved ones. Several reviewers describe the property as visually appealing, with expansive views of the Catalina Mountains and a quiet, residential feel. The villas are noted to have a European-inspired design, and the rooms are described as spacious, with many mentioning that each villa or room includes a private bathroom. In conversations with families, the overall atmosphere is often framed as warm and home-like, rather than clinical, which seems to be a major draw for people seeking a more comfortable environment for aging loved ones.

A common thread across a large portion of the positive feedback is strong leadership and a committed staff. Multiple reviews highlight Janice, identified as the Executive Director, as someone who runs the operation "tight" and keeps things moving smoothly. Families frequently credit Janice and her team with a high level of organization, attentiveness, and a hands-on approach to ensuring residents' well-being. The reception area and front-desk staff, including Nicole, are repeatedly mentioned as friendly and helpful, contributing to a sense of hospitality that many families value deeply. The sentiment is that a capable and caring management team helps create an atmosphere where residents feel secure and supported.

The care staff at Park Senior Villas receives widespread praise for their dedication and compassion. Reviewers describe caregivers who have "big hearts," who truly care for residents, and who engage with people in meaningful ways. The team is often cited for going above and beyond, with families noting that staff members are attentive to daily needs, responsive to concerns, and proactive about keeping residents engaged in activities. Several mentions of specific staff members - such as Momoko, Courtney, and a nurse referred to as Momo - underscore a sense of continuity and personal connection that families appreciate. The overall impression is that the people delivering daily care - nurses, aides, and support personnel - are professionals who treat residents like family.

Families also emphasize the quality of life and the sense of home at Park Senior Villas. The facilities are described as clean, well-maintained, and aesthetically pleasing, with a focus on creating a comfortable living space rather than a sterile institutional setting. Residents' rooms and the layout are repeatedly praised for fostering independence and privacy, while staff plan and host a range of daily activities designed to keep residents active and socially engaged. Several reviews note how caregiving teams communicate clearly with families about medical issues, care plans, and changes in a resident's condition, which helps families feel informed and reassured during challenging times.

There are, however, strong and troubling counterpoints in the mix of reviews. One family recounts a devastating experience in which neglect allegedly contributed to a loved one's decline and death, describing a situation in which antibiotics were reportedly skipped and a resident was found on the floor after hours, with the family left without knowledge of how long this had been happening. That account is presented as a serious accusation about the quality of care and monitoring, and it serves as a stark reminder that even well-regarded facilities can fail in critical moments. The reviewer's message is unequivocal: be cautious and discerning, and consider all aspects of care when making placement decisions.

Beyond the most acute medical concerns, there are other critiques about the workplace culture and management practices. Some reviewers describe Park Senior Villas as unprofessional, with management allegedly engaging in gossip, making questionable firings, and failing to support staff adequately. They report overworked maintenance staff, unsafe working conditions for pregnant employees who were asked to clean hazardous areas, and a perception that falls among residents are not consistently reported or addressed. A reviewer even claims that an employee created a false social media account to disparage a family, which adds another layer of controversy and concern about how issues are handled publicly and internally.

Amid the polarized views, there are also voices that emphasize the consistency of positive experiences over time. Several families speak of Park Senior Villas as a place that truly respects residents and their families, where care staff are described as kind, attentive, and reliable. Some reviewers acknowledge that their own experiences with leadership or specific staff members have been exceptional, noting that Janice and her team can be highly effective and compassionate, with staff who are described as patient, communicative, and proactive in addressing medical and daily living needs. A few reviews go so far as to say that the management and care at Park Senior Villas does not resemble the negative experiences others have described, insisting that they have seen genuine dedication to residents and staff alike.

In sum, Park Senior Villas on Houghton elicits a wide spectrum of experiences. For many families, it represents a well-appointed, comfortable home-like environment with stunning views, spacious accommodations, and a committed team led by a decisive director. The consistency of praise for specific staff members and the overall impression of warmth and attentiveness shine through in numerous testimonials. Yet there are equally serious, well-articulated concerns about care gaps, management practices, and workplace culture raised by other reviewers. Those contrasting perspectives remind prospective families to weigh both the glowing endorsements and the more troubling accounts, to conduct visits, ask pointed questions about medical oversight, incident reporting, and staff support, and to consider how a facility aligns with their own standards for resident safety, dignity, and quality of life. Park Senior Villas appears to offer many strengths that appeal to families seeking a nurturing environment, while also prompting some to seek alternatives or to demand rigorous assurances about care and governance before making a placement.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Tucson International (13 miles away) Tucson International (13 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Villa D at Villas At Houghton in Tucson, AZ is a board and care home that provides personalized assistance to seniors in a comfortable and homelike environment. The community offers various amenities to enhance the residents' quality of life, such as a dining room where nutritious meals are prepared and served, ensuring that special dietary restrictions are met. The villas are fully furnished, creating a welcoming atmosphere for the residents.

The outdoor space at Villas At Houghton allows residents to enjoy the natural surroundings and engage in outdoor activities. Housekeeping services are provided to maintain cleanliness and tidiness within the community. Wi-Fi/high-speed internet access is available throughout the facility, keeping residents connected with friends and family.

The care services at Villa D include assistance with activities of daily living, such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that each resident's medical needs are properly addressed. Medication management is offered to guarantee that medications are taken correctly.

In addition to providing physical support, Villas At Houghton also offers transportation arrangements for medical appointments. This helps residents easily access necessary healthcare services. Regularly scheduled daily activities encourage social engagement and provide entertainment for the residents.

Conveniently located near 4 cafes, 4 parks, 15 pharmacies, 9 physicians' offices, 11 restaurants, 1 place of worship nearby, 1 theater nearby, and 1 hospital nearby; Villa D at Villas At Houghton offers not only exceptional care but also easy access to essential amenities outside of the community.

Nearby Places of Interest

Theaters

  • Galaxy Theatres Tucson (0.9 miles)
  • Century Park Place 20 And Xd (5.6 miles)

Pharmacies

  • Walgreens (1.1 miles)
  • CVS Pharmacy (2.1 miles)
  • Walgreens (2.1 miles)
  • Fry's Pharmacy (2.1 miles)
  • Walgreens (2.3 miles)
  • Osco Pharmacy (2.5 miles)
  • CVS Pharmacy (2.5 miles)

Cafes

  • Le Buzz (2.3 miles)
  • Coffee X Change (4.6 miles)
  • Dutch Bros Coffee (4.7 miles)
  • Starbucks (4.8 miles)
  • Dutch Bros Coffee (5.2 miles)
  • Panera Bread (5.3 miles)
  • The Human Bean (5.4 miles)

Restaurants

  • Los Betos Mexican Food (3 miles)
  • McDonald's (3.1 miles)
  • Taco Bell (3.1 miles)
  • El Molinito (3.3 miles)
  • Culver's (3.7 miles)
  • Hooters (4 miles)
  • Subway (4.1 miles)

Physicians

  • Med Clinics (3.4 miles)
  • Arizona Inpatient Medicine Associates (3.9 miles)
  • Sheldon Dr - Marks Sheldon Marks MD (4 miles)
  • Tmj Disorders Orofacial Pain Center PC (4 miles)
  • Radiology (4.8 miles)
  • Harmony Obgyn (4.8 miles)
  • Jason M Levine (4.9 miles)

Parks

  • McDonald Park (3.5 miles)
  • Udall Park Soccer Fields (3.9 miles)
  • Palo Verde Park (4.7 miles)
  • Fantasy Island (5 miles)

Places of Worship

  • Christ Presbyterian Church (4.8 miles)
  • Grace To The Nations (5.3 miles)
  • Rincon Congregational Church (6 miles)
  • Tucson Arizona Rincon Stake (6.1 miles)

Hospitals

  • St Joseph's Hospital (4.9 miles)
  • Kindred Hospital - Tucson (5.1 miles)
  • Curahealth Tucson (5.1 miles)
  • Danville Services (6 miles)
  • Providence Service (6.1 miles)
  • Tmc Labor and Delivery (6.3 miles)

Frequently Asked Questions

Where is Villas At Houghton - Villa D?

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