Information last verified:
6518 South Jentilly Lane, Tempe, AZ 85283
For more information about senior living options: (844) 490-3973
SummaCare's customer service is very helpful and efficient. SummaCare is a strong Medicare Advantage option with excellent pricing and wonderful benefits. SummaCare staff are friendly and helpful when contacted. SummaCare works smoothly and issues are resolved quickly with one phone call. The SummaCare customer service team is consistently courteous, friendly, and professional. SummaCare provides great coverage with responsive, local support and minimal wait times. SummaCare Ruby helps keep prescription costs low while allowing members to keep their doctors and drug providers.
SummaCare is described as the absolute worst company by at least one reviewer. SummaCare reportedly dropped a customer’s sister and two nieces three days after their father passed away. SummaCare's Home Link is accused of robbing people for diabetic shoes and of fraud. SummaCare's billing and customer service are labeled terrible and unhelpful. SummaCare's website is described as terrible and hard to navigate, with poor visibility of costs and claims. SummaCare is criticized for a lack of in-network specialists and frequent out-of-network charges. One reviewer calls SummaCare a scam, alleging misrepresented coverage and delayed or denied benefits. SummaCare is criticized for poor communication and failing to return calls or follow up.SummaCare Tempe is best suited for seniors who want a Medicare Advantage option that emphasizes accessible, locally based customer service and a competitive price for core benefits. This plan appears to work best when the priorities center on easy-to-reach help, prompt responses to routine questions, and a willingness to manage year-to-year changes in benefits and formulary. For households that prize straightforward navigation of benefits and a team that can resolve many inquiries in a single call, SummaCare Tempe can feel practical and supportive.
At the same time, this community is not ideal for anyone who cannot tolerate variability in coverage, or who relies on a broad, stable network of doctors and medications. Several reviewers characterize SummaCare as unpredictable in terms of which providers and drugs are in-network, and they point to frequent billing and claim hurdles. Critics frequently compare SummaCare unfavorably to other insurers with larger, more stable networks or easier online tools. Those who need consistent, long-term predictability in costs and access may find better alignment elsewhere.
The strongest positives consistently cited are the customer-service experience and the speed with which routine problems can be addressed. Many reviews describe local, courteous representatives who are easy to reach and willing to stay with an issue until it is resolved. In addition to personal service, some members highlight useful benefits, regular information that supports health management, and a sense that the plan offers solid value for the price. When a request is straightforward, such as an approval for a routine service or clarification on a benefit, SummaCare’s responsiveness often shines and maintains confidence in the plan.
Yet the main drawbacks temper those positives in meaningful ways. The most consequential cons are around billing transparency and claim processing. Reviews frequently recount denials, delays, or out-of-network charges that arise even when in-network options exist, followed by protracted appeals and disputes. The website and portal are repeatedly cited as confusing or unreliable, making it hard to estimate costs or track claims without direct phone intervention. These issues are not minor inconveniences; they can translate into significant out-of-pocket exposure and anxiety during illness or treatment.
From a practical decisions standpoint, the plan’s value hinges on careful upfront diligence. Prospective enrollees should verify that all preferred doctors and medications remain in-network, and that any planned dental or over-the-counter benefits align with current needs. Before enrollment, request a current formulary and a clear explanation of how recent changes could affect medication costs. Maintain meticulous records of all communications, and anticipate the possibility of delayed callbacks or back-and-forth with billing departments. Expect to need active engagement to navigate approvals or appeals, rather than relying on automatic, seamless coverage.
The sentiment in reviews is decidedly mixed, with some customers praising SummaCare for reliable, courteous service and others warning of dramatic billing missteps and opaque processes. There are accounts of extreme experiences, ranging from timely resolutions to situations described as prohibitively expensive or administratively tangled. This volatility means the plan can perform very well for some, while delivering substantial headaches for others who require steady cost control and predictable access to their usual providers. That range matters for families evaluating stability as a core criterion.
Bottom line: SummaCare Tempe can be a sound choice for seniors who prize responsive customer service and value-driven pricing, and who are prepared to actively manage potential cost volatility and network complexity. For households that want rock-solid predictability, broad and stable provider access, or minimal back-and-forth billing support, alternatives should be explored with equal vigor. In weighing the decision, focus on current local provider participation, medication needs, and the likelihood of needing prior authorizations or appeals. If those factors align with SummaCare Tempe’s strengths, it remains a viable option; if they don't, pursuing other Medicare Advantage plans or traditional Medicare routes may deliver greater peace of mind and fewer surprise bills down the line.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (7 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Summa Care Tempe in Tempe, AZ is a board and care home that offers a comfortable and supportive environment for seniors. The community provides assistance with activities of daily living, such as bathing, dressing, and transfers, to ensure the well-being of residents. Additionally, there is coordination with health care providers to ensure that all medical needs are met.
Summa Care Tempe also offers a range of amenities to enhance the quality of life for residents. The fully furnished rooms provide a cozy and welcoming atmosphere, while the dining room ensures that delicious and nutritious meals are served daily. Special dietary restrictions can be accommodated to cater to individual needs.
The community also boasts several outdoor spaces including a garden, where residents can enjoy fresh air and nature. Housekeeping services are provided to maintain a clean and tidy living environment. Wi-Fi/high-speed internet is available throughout the facility to keep residents connected.
Transportation arrangements are made for both medical appointments and general errands. Nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters offer convenience and a variety of options for socializing or entertainment.
At Summa Care Tempe, residents can enjoy scheduled daily activities designed to promote engagement and socialization among peers. The dedicated staff provides personalized care services tailored to each resident's specific needs and preferences.
Overall, Summa Care Tempe strives to create a warm and nurturing environment where seniors can receive the care they need while maintaining their independence and enjoying an active lifestyle.
This part of Tempe, Arizona offers a variety of amenities and services that cater to individuals looking for a comfortable and convenient living environment. With multiple places of worship, pharmacies, restaurants, cafes, theaters, and medical facilities within a few miles radius, residents have easy access to essential resources. The presence of parks like Selleh Park, Desert Breeze Park, and Tempe Beach Park offer opportunities for outdoor recreation and relaxation. Additionally, the availability of public transportation at METRO University Dr/Rural provides seniors with convenient travel options. Overall, this area of Tempe provides a well-rounded community that can meet the needs and interests of those seeking a vibrant yet peaceful senior living experience.
Summa Care Tempe is located at 6518 South Jentilly Lane, Tempe, AZ 85283 in Maricopa County, Arizona
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