VIP Assisted Living

Pros

• VIP Assisted Living is an exceptional facility with next-level care, amenities, and staff.
• Families can have peace of mind knowing their loved ones are well cared for at VIP.
• The owner, Andi, is compassionate and responsive, and caregivers Dana and Mary are gentle, loving, and compassionate.
• The manager, Abbey, is smart and organized, and the home is upscale, beautiful, and well maintained.
• The staff are amazing, caring, and hardworking, and residents feel comfortable and happy.
• Residents are treated like VIPs.
• The facility is clean, hospitable, and highly recommended by families.
• VIP provided excellent care even during the pandemic.

Cons

• Quick response from facility personnel DOES NOT HAPPEN in other large and understaffed commercial nursing facilities.

Review

Across the past two years, VIP Assisted Living has served as more than a care facility for Loretta and her family. It became a place of steady reassurance in the face of dementia, a refuge where peace of mind was never far away. The King family speaks with gratitude for the excellent care and compassion shown to Loretta during every day of her stay. Their message is simple and heartfelt: they found a truly wonderful place, and that sense of security allowed them to be away when needed, knowing Loretta would be well looked after. The family's hope and thanks are a quiet testament to the level of trust they placed in VIP's hands.

From many families and friends who shared their experiences, a consistent thread emerges: VIP Assisted Living provides a high standard of care in a safe, clean, and welcoming environment. Reviewers describe the home as very clean and well maintained, a space where loved ones can be cared for with attentiveness and dignity. The sentiment is not merely about basic provisions but about the overall atmosphere - one that makes residents feel comfortable, content, and respected. People emphasize that VIP offers a "home-like" experience that is both safe and serene, underscoring that this is a place families can rely on day in and day out.

The leadership and responsiveness of the facility are highlighted as standout qualities. One reviewer notes that the owner, Andi, is especially compassionate and responsive to questions and concerns, consistently answering quickly by text, phone, and email. The sense conveyed is that the owner treats residents as if they were part of his own family, a level of personal care that sets VIP apart from larger, more impersonal institutions. Caregivers and management are praised for their accessibility and attentiveness, reinforcing a culture where families feel seen, heard, and valued.

Among the staff, several names recur as exemplars of the caring ethos at VIP. Dana and Mary are described as exceptionally gentle, loving, and compassionate in tending to residents, while Lucy, Eddie, and Michael are noted for their kindness and hands-on care. Abbey, described as smart and organized, adds to the impression of a well-run home that operates smoothly under pressure. The descriptions paint a picture of a team that works in concert to maintain a comfortable, respectful environment for every resident, with attention to both emotional warmth and practical needs.

Specific stories from residents and their families illustrate the everyday realities of VIP's care. One reviewer recalls a long-time resident named Josephine Sevcik and describes the care she received as excellent even during challenging times like the pandemic. The sentiment is that VIP's staff showed up consistently, combining cleanliness, hospitality, and heartfelt concern. Another family shares that their mother spent two years at VIP and benefited from caregivers who were kind and genuinely caring, while still noting the home's overall cleanliness and high standards. These anecdotes reinforce the sense that VIP is a place where small acts of kindness and steady consistency add up to meaningful, measurable care.

A recurring theme in these reflections is the sense that VIP stands apart from larger, commercial facilities. Families contrast VIP's small, personalized group-home feel with the impersonality they associate with larger institutions, highlighting the personal touch, attentiveness, and flexibility that come with a smaller setting. One reviewer emphasizes that the care given by VIP was better than what they imagined could be found after having experienced another parent's care in a larger facility. The implication is clear: VIP offers a unique combination of intimate care, high standards, and a sense of home that families find deeply reassuring.

Across these accounts, testimonials from those who have interacted with VIP's leadership, staff, and residents converge on a single message: VIP Assisted Living provides exceptional care that treats residents like VIPs. A reviewer who visited as a board member of the Arizona Assisted Living Homes Association was impressed by the care and detail extended to each resident and would highly recommend VIP to any family seeking a safe, reliable home for their loved ones. The consistent praise for the facility's care, atmosphere, and personnel culminates in a strong endorsement that resonates with families considering options for their aging loved ones.

In closing, the experiences shared by Loretta's family and by numerous others form a portrait of VIP Assisted Living as a place of genuine care, respect, and community. The overarching sentiment is one of gratitude and trust: families feel that VIP provides not only competent, attentive care but also a meaningful, humane environment where loved ones are cherished. The King family, and many others, extend heartfelt thanks to everyone at VIP for everything they have done. They affirm that VIP is a place worth recommending to anyone seeking a safe, compassionate, and high-quality home for their loved one.

Restaurants

• Vogue Bistro (1.8 miles)
• Whataburger (2.2 miles)
• Crumbl Cookies (2.5 miles)
• Panda Express (2.6 miles)
• McDonald's (2.9 miles)
• Rito's Mexican Food- Surprise (3.1 miles)
• Handel's Homemade Ice Cream (3.6 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.8 miles)
• Starbucks (4 miles)
• Sumo Snow (4.1 miles)
• Starbucks (4.4 miles)
• Starbucks (5.2 miles)
• The Grand Cafe (5.5 miles)

Pharmacies

• Walgreens (2 miles)
• Fry's Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (2.7 miles)
• Walmart Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.5 miles)

Parks

• Veramonte Park (2 miles)
• Surprise Community Park (3.3 miles)
• Kingswood Parke HOA Park (4.2 miles)
• Indoor Playgrounds International (5 miles)
• Pet Park Sun City Grand (5.6 miles)
• Aleppo Park (5.9 miles)

Theaters

• AMC Surprise Pointe 14 (2.7 miles)

Physicians

• Young Arizona Pediatrics (3.1 miles)
• Family Health Clinic (56th Med. Grp.)(Luke AFB) (3.4 miles)
• Nationwide Vision (3.5 miles)
• Banner Health Center (3.7 miles)
• Affiliated Dermatology (3.7 miles)
• Jalal Abbas, MD (3.9 miles)
• Arizona Vein & Laser Institute - Surprise (3.9 miles)

Places of Worship

• St Clare of Assisi Catholic Church (4.5 miles)
• Church At Litchfield Park (6.2 miles)

Hospitals

• Apricus Medical Group (5.7 miles)