Susan Care Home in Surprise, AZ

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Susan Care Home

Susan Care Home in Surprise, AZ

15842 West Mercer Lane, Surprise, AZ 85379

For more information about senior living options: (844) 490-3973

5 from 6 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
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1 stars
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Assisted Living Board and Care Home

Susan Care Home Costs & Pricing

Susan Care Home offers competitive pricing for its residents, with semi-private rooms available for $2,900 per month, which is slightly above the Maricopa County average of $2,801 and the state average of $2,820. For those seeking more privacy, private rooms are offered at $3,500 per month. This rate is higher than both the county's average of $3,318 and the state's average of $3,345. While Susan Care Home's costs may be on the upper end locally and statewide, they reflect a commitment to providing quality care and a supportive environment for residents.

Floor plansSusan Care HomeMaricopa CountyArizona
Semi-Private$2,900$2,801$2,820
Private$3,500$3,318$3,345

Overall Review of Susan Care Home

Pros

  • pro The Susan Care Home is described as an excellent facility with kind and caring staff, where every resident is treated like family.
  • pro The staff are very kind, and residents often improve after moving there.
  • pro The home is secure and welcoming, with attentive caregivers and regular medical oversight.
  • pro The meals are excellent and tailored to dietary needs, prepared by a professional chef.
  • pro The home provides engaging activities, including sing-alongs, movie nights, games, and outings.
  • pro The owner and staff are caring and treat residents like family, with families expressing gratitude and trust.

Review

Susan Care Home in Surprise, AZ is best suited for families seeking a small, home-like setting where residents receive highly personal attention and are treated as family. The community emphasizes warmth, steady supervision, and a sense of belonging, with staff described as kind and consistently present. The intimate scale means residents are never lost in a crowd, and the environment supports easy family involvement. Proximity to relatives matters here: the home sits in a quiet area, not a noisy part of town, and families can visit without heavy hassle. The owner's hands-on leadership and the visible care culture create a reassuring backdrop for seniors who value daily connection, predictable routines, and meals that feel like they're made for a family table.

That said, there are reasons some families may want to explore alternatives. Susan Care Home relies on a small staff during the day and offers a monthly doctor visit with medications delivered to residents, rather than on-site, around-the-clock medical staffing. For residents who require constant nursing attention, rapid crisis response, or highly specialized care (such as advanced memory care needs or rehab programs), a larger community with 24/7 clinical coverage and a broader medical network may be a better fit. The intimate setting excels in companionship and daily life management, but it isn't positioned as a hospital-like medical facility.

The strongest positives are concrete and consistently reinforced in the reviews. The care atmosphere reads as authentically familial: staff who sit with residents during conversations, share meals at a dining table, and participate in activities like sing-alongs, movie nights, and card games. Meals are a standout, prepared by a retired professional chef and served family-style or in residents' rooms, with nutrient-focused menus and clear attention to dietary needs. The security of the home - described as well-maintained and purposely designed so residents can't leave without assistance - offers peace of mind for families. Regular checks, small-group attention, and visible pride in the living environment help residents feel valued day after day.

Beyond the routines, the emotional and spiritual care documented in the anecdotes sets Susan Care Home apart. Families note remarkable attentiveness during end-of-life moments, with staff who stay by a resident's side through the night and celebrate holidays with residents as if they were part of a family. The owner, often described as approachable and genuinely invested in the residents' well-being, reinforces a culture where dignity, comfort, and personal connection are not optional extras but foundational. This deep level of care translates into meaningful quality-of-life impressions that are hard to match in larger facilities.

For decision-makers, Susan Care Home is especially compelling for seniors who want close, ongoing interaction with compassionate staff, a strong sense of community, and thoughtful, person-centered care. The combination of homey meals, family-style dining, social programming, and the owner's visible commitment creates a compelling value proposition for families prioritizing meaningful daily life and emotional support. It's a solid choice for those who prize safety, predictability, and the feeling that a resident is known and cared for as a person, not a room number.

The practical takeaway is clear. If the priority is a warm, intimate environment where residents are treated like family, with attentive staff, consistent daily routines, and a strong sense of community, Susan Care Home delivers. If the decision hinges on robust onsite medical services, specialized memory care, or high-frequency clinical oversight, alternatives with larger staff complements and broader medical partnerships deserve consideration. Pros and cons line up in a way that favors sustained, homelike living over clinical complexity, making this community an excellent match for many seniors and their families - provided expectations align with a smaller-scale, less medically intensive model.

Features

Housing

  • 9 resident community capacity 9 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (25 miles away) Phoenix Sky Harbor International (25 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Susan Care Home is a board and care home located in the charming city of Surprise, AZ. Our community offers a comfortable and nurturing environment for seniors who require assistance with daily activities but still want to maintain their independence.

Our residents enjoy a variety of amenities that make their stay enjoyable and convenient. They can relax and unwind in our spacious private rooms, complete with fully furnished accommodations and private bathrooms. For added comfort, we have wheelchair accessible showers and bath tubs available. Each room is equipped with cable or satellite TV and Wi-Fi/high-speed internet, ensuring our residents stay connected with the outside world.

We understand the importance of maintaining personal grooming habits, which is why we have a beautician on-site to cater to our residents' needs. Additionally, our housekeeping services ensure that each room is kept clean and tidy.

At Susan Care Home, we believe in creating a stimulating environment for our residents. We offer various activities throughout the day to keep them engaged and entertained. This includes both community-sponsored activities as well as devotional activities both on-site and off-site.

When it comes to dining, we take pride in providing nutritious meals that cater to individual dietary preferences. Our experienced staff prepares delicious meals daily, including options for kosher, vegetarian, and special dietary restrictions.

The safety and well-being of our residents are paramount to us. We provide assistance with activities of daily living such as bathing, dressing, transfers, medication management, coordination with health care providers, diabetes diet management, meal preparation and service. We also offer transportation arrangements for medical appointments.

Located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and theaters; our community ensures that there are plenty of opportunities for outdoor outings or recreational pursuits beyond our premises.

Come experience the warmth and care at Susan Care Home where your loved ones will receive compassionate assistance while enjoying a fulfilling lifestyle in beautiful Surprise!

Nearby Places of Interest

This part of Surprise, Arizona offers a convenient and diverse array of amenities for seniors looking to settle in the area. With a variety of dining options ranging from fast food to casual dining, there is something for every taste. Additionally, there are several cafes nearby for those who enjoy a leisurely coffee or tea outing. The presence of multiple pharmacies ensures easy access to medication and healthcare needs. Parks in the vicinity provide opportunities for outdoor recreation and relaxation, while nearby physicians and hospitals offer peace of mind in terms of medical care. The area also features a movie theater for entertainment options and places of worship for spiritual fulfillment. Overall, this part of Surprise provides a well-rounded living environment with all the necessary conveniences within reach.

Restaurants

  • Vogue Bistro (1.7 miles)
  • Whataburger (1.8 miles)
  • Panda Express (2.1 miles)
  • McDonald's (2.8 miles)
  • Crumbl Cookies (2.9 miles)
  • Rito's Mexican Food- Surprise (3 miles)
  • Handel's Homemade Ice Cream (3.1 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (3.1 miles)
  • Sumo Snow (3.8 miles)
  • Starbucks (3.8 miles)
  • Starbucks (4 miles)
  • Starbucks (5.2 miles)
  • The Grand Cafe (5.2 miles)

Pharmacies

  • Walgreens (1.9 miles)
  • Walmart Pharmacy (2.2 miles)
  • Walmart Pharmacy (2.8 miles)
  • CVS Pharmacy (2.8 miles)
  • Fry's Pharmacy (2.9 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.1 miles)

Parks

  • Veramonte Park (2.5 miles)
  • Surprise Community Park (3.4 miles)
  • Kingswood Parke HOA Park (4.2 miles)
  • Indoor Playgrounds International (5.2 miles)
  • Pet Park Sun City Grand (5.4 miles)
  • Aleppo Park (6.2 miles)

Physicians

  • Young Arizona Pediatrics (3 miles)
  • Nationwide Vision (3 miles)
  • Arizona Vein & Laser Institute - Surprise (3.8 miles)
  • Jalal Abbas, MD (3.8 miles)
  • Banner Health Center (3.8 miles)
  • Affiliated Dermatology (3.8 miles)
  • Oasis Ear, Nose, and Throat (3.9 miles)

Theaters

  • AMC Surprise Pointe 14 (3.1 miles)

Places of Worship

  • St Clare of Assisi Catholic Church (4 miles)
  • Church At Litchfield Park (6.6 miles)

Hospitals

  • Apricus Medical Group (5.6 miles)

Frequently Asked Questions

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