Susan Care Home in Surprise, AZ
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Susan Care Home is an assisted living community in Surprise, AZ.
Information last verified:
15842 West Mercer Lane, Surprise, AZ 85379
For more information about senior living options: (866) 208-4318
Susan Care Home offers competitive pricing for its residents, with semi-private rooms available for $2,900 per month, which is slightly above the Maricopa County average of $2,801 and the state average of $2,820. For those seeking more privacy, private rooms are offered at $3,500 per month. This rate is higher than both the county's average of $3,318 and the state's average of $3,345. While Susan Care Home's costs may be on the upper end locally and statewide, they reflect a commitment to providing quality care and a supportive environment for residents.
| Floor plans | Susan Care Home | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,900 | $2,801 | $2,820 |
| Private | $3,500 | $3,318 | $3,345 |
The Susan Care Home is described as an excellent facility with kind and caring staff, where every resident is treated like family. The staff are very kind, and residents often improve after moving there. The home is secure and welcoming, with attentive caregivers and regular medical oversight. The meals are excellent and tailored to dietary needs, prepared by a professional chef. The home provides engaging activities, including sing-alongs, movie nights, games, and outings. The owner and staff are caring and treat residents like family, with families expressing gratitude and trust.Susan Care Home in Surprise, AZ is best suited for families seeking a small, home-like setting where residents receive highly personal attention and are treated as family. The community emphasizes warmth, steady supervision, and a sense of belonging, with staff described as kind and consistently present. The intimate scale means residents are never lost in a crowd, and the environment supports easy family involvement. Proximity to relatives matters here: the home sits in a quiet area, not a noisy part of town, and families can visit without heavy hassle. The owner’s hands-on leadership and the visible care culture create a reassuring backdrop for seniors who value daily connection, predictable routines, and meals that feel like they’re made for a family table.
That said, there are reasons some families may want to explore alternatives. Susan Care Home relies on a small staff during the day and offers a monthly doctor visit with medications delivered to residents, rather than on-site, around-the-clock medical staffing. For residents who require constant nursing attention, rapid crisis response, or highly specialized care (such as advanced memory care needs or rehab programs), a larger community with 24/7 clinical coverage and a broader medical network may be a better fit. The intimate setting excels in companionship and daily life management, but it isn’t positioned as a hospital-like medical facility.
The strongest positives are concrete and consistently reinforced in the reviews. The care atmosphere reads as authentically familial: staff who sit with residents during conversations, share meals at a dining table, and participate in activities like sing-alongs, movie nights, and card games. Meals are a standout, prepared by a retired professional chef and served family-style or in residents’ rooms, with nutrient-focused menus and clear attention to dietary needs. The security of the home, described as well-maintained and purposely designed so residents can’t leave without assistance, offers peace of mind for families. Regular checks, small-group attention, and visible pride in the living environment help residents feel valued day after day.
Beyond the routines, the emotional and spiritual care documented in the anecdotes sets Susan Care Home apart. Families note remarkable attentiveness during end-of-life moments, with staff who stay by a resident’s side through the night and celebrate holidays with residents as if they were part of a family. The owner, often described as approachable and genuinely invested in the residents’ well-being, reinforces a culture where dignity, comfort, and personal connection are not optional extras but foundational. This deep level of care translates into meaningful quality-of-life impressions that are hard to match in larger facilities.
For decision-makers, Susan Care Home is especially compelling for seniors who want close, ongoing interaction with compassionate staff, a strong sense of community, and thoughtful, person-centered care. The combination of homey meals, family-style dining, social programming, and the owner’s visible commitment creates a compelling value proposition for families prioritizing meaningful daily life and emotional support. It’s a solid choice for those who prize safety, predictability, and the feeling that a resident is known and cared for as a person, not a room number.
The practical takeaway is clear. If the priority is a warm, intimate environment where residents are treated like family, with attentive staff, consistent daily routines, and a strong sense of community, Susan Care Home delivers. If the decision hinges on robust onsite medical services, specialized memory care, or high-frequency clinical oversight, alternatives with larger staff complements and broader medical partnerships deserve consideration. Pros and cons line up in a way that favors sustained, homelike living over clinical complexity, making this community an excellent match for many seniors and their families, provided expectations align with a smaller-scale, less medically intensive model.
9 resident community capacity
Assisted Living
Board and Care Home
Cats allowed
Dogs allowed
Activities on-site
Bath tubs
Beautician on-site
Cable or satellite TV
Devotional services off-site Devotional services on-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas Outdoor space
Private
Private bathrooms
Respite or short term stays offered
Swimming pool / hot tub
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Phoenix Sky Harbor International (25 miles away)
24-hour supervision Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
High acuity care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Kosher Meals provided Special dietary restrictions Vegetarian Activities on-site Community-sponsored activities Devotional activities offsite Devotional activities on-site Scheduled daily activitiesSusan Care Home is a board and care home located in the charming city of Surprise, AZ. Our community offers a comfortable and nurturing environment for seniors who require assistance with daily activities but still want to maintain their independence.
Our residents enjoy a variety of amenities that make their stay enjoyable and convenient. They can relax and unwind in our spacious private rooms, complete with fully furnished accommodations and private bathrooms. For added comfort, we have wheelchair accessible showers and bath tubs available. Each room is equipped with cable or satellite TV and Wi-Fi/high-speed internet, ensuring our residents stay connected with the outside world.
We understand the importance of maintaining personal grooming habits, which is why we have a beautician on-site to cater to our residents' needs. Additionally, our housekeeping services ensure that each room is kept clean and tidy.
At Susan Care Home, we believe in creating a stimulating environment for our residents. We offer various activities throughout the day to keep them engaged and entertained. This includes both community-sponsored activities as well as devotional activities both on-site and off-site.
When it comes to dining, we take pride in providing nutritious meals that cater to individual dietary preferences. Our experienced staff prepares delicious meals daily, including options for kosher, vegetarian, and special dietary restrictions.
The safety and well-being of our residents are paramount to us. We provide assistance with activities of daily living such as bathing, dressing, transfers, medication management, coordination with health care providers, diabetes diet management, meal preparation and service. We also offer transportation arrangements for medical appointments.
Located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship and theaters; our community ensures that there are plenty of opportunities for outdoor outings or recreational pursuits beyond our premises.
Come experience the warmth and care at Susan Care Home where your loved ones will receive compassionate assistance while enjoying a fulfilling lifestyle in beautiful Surprise!
This part of Surprise, Arizona offers a convenient and diverse array of amenities for seniors looking to settle in the area. With a variety of dining options ranging from fast food to casual dining, there is something for every taste. Additionally, there are several cafes nearby for those who enjoy a leisurely coffee or tea outing. The presence of multiple pharmacies ensures easy access to medication and healthcare needs. Parks in the vicinity provide opportunities for outdoor recreation and relaxation, while nearby physicians and hospitals offer peace of mind in terms of medical care. The area also features a movie theater for entertainment options and places of worship for spiritual fulfillment. Overall, this part of Surprise provides a well-rounded living environment with all the necessary conveniences within reach.
Susan Care Home offers competitive pricing for its residents, with semi-private rooms available for $2,900 per month, which is slightly above the Maricopa County average of $2,801 and the state average of $2,820. For those seeking more privacy, private rooms are offered at $3,500 per month. This rate is higher than both the county's average of $3,318 and the state's average of $3,345. While Susan Care Home's costs may be on the upper end locally and statewide, they reflect a commitment to providing quality care and a supportive environment for residents.
Susan Care Home is located at 15842 West Mercer Lane, Surprise, AZ 85379 in Maricopa County, Arizona
Yes, Susan Care Home allows both dogs and cats.
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