18379 West Ivy Lane, Surprise, AZ 85388
For more information about senior living options: (844) 490-3973
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Several people speak in one voice about CC's adult care facility: this is a small, intimate home where aging loved ones are treated with exceptional attention, warmth, and professionalism. Across the notes, the meals are described as nutritious and thoughtfully prepared, the living spaces comfortable and inviting, and the overall standard of care as superb. Central to the praise are the two staff members who consistently show up as standout leaders in care - Hannah and Sophie - who are repeatedly cited as amazing at what they do. In these testimonies, their dedication isn't just about meeting basic needs; it's about making residents feel valued and cherished, a sentiment many describe as the hallmark of the facility.
The setting itself emerges as a key part of the appeal. Reviewers emphasize the homey, upscale vibe and the feeling that this is not a crowded facility but a peaceful, intimate group home. With a maximum of five residents, it's repeatedly described as clean, nicely maintained, and not crowded - the kind of place where caregivers can give individualized attention. The sense of "awesome" cleanliness and the overall pleasant atmosphere is a common thread, reinforcing the impression that this is a place where comfort and dignity go hand in hand with quality care.
Ownership and staff philosophy are highlighted as standout strengths. The owners are described as amazing and wonderful people who consistently go above and beyond for their residents. They are praised for being fantastic to work with and for delivering a level of care that reviewers feel isn't matched elsewhere. The combination of a gorgeous, open home and a genuine commitment to residents' well-being creates a strong impression: this is the place to visit when families are considering a transition to assisted living, because the environment itself reinforces the care being provided.
Beyond the ambiance, the care itself is repeatedly lauded as upscale and comprehensive. Reviewers note not only companionship and 24-hour care but also the sense that residents are treated like family. Phrases like "care for their residents like they are their own parents" recur, underscoring the deep level of personal attention offered. The facility is described as upscale with excellent food, and the care is consistently framed as all-encompassing, giving families confidence that their loved ones will be well cared for around the clock.
Several accounts go into the sensory details that shape the experience. Beautiful, clean facilities, organized spaces, and well-kept outdoor areas - especially a well-groomed backyard - help convey a sense of hominess and tranquility. The atmosphere feels loving and attentive, with reviewers sensing a real heart behind the care. The overall impression is that residents are cherished and that their daily lives are filled with warmth, interaction, and meaningful companionship, which makes the transition to assisted living smoother and more welcoming for families.
Individual stories reinforce the broader themes. One reviewer describes walking in and immediately feeling that the home atmosphere is genuine and not just a house - a sentiment echoed by those who say their loved ones have received exceptionally careful attention. The care for a mother, in particular, is highlighted as exemplary, with a clear emphasis on valuing and protecting a loved one's dignity. The message across narratives is consistent: if you're seeking a place where your loved one will be valued and treated with exceptional care, CC's is highly recommended.
Another important thread is the practical, transparent approach to care costs and services. Caregivers and the manager are praised for going above and beyond, with references to upgraded beds, power chairs, and upgraded medical equipment that enable high-quality care. A key distinction that repeatedly surfaces is affordability and simplicity - CC's is described as all-inclusive, with fewer surprises or nickel-and-diming practices compared to other facilities. In a landscape where pricing can be opaque, this straightforward approach is singled out as a meaningful, trust-building factor for families.
Finally, a note of warmth and everyday values closes the picture. One reviewer's brief reflection touches on faith and positive daily living, suggesting that a spiritual dimension and a sense of purpose are present in the home's culture. Taken together, the testimonials present CC's adult care facility as a rare blend of home-like comfort, meticulous care, and genuine care-provider hospitality. The overall impression is that this is not merely a place to live; it is a community where residents feel loved, supported, and deeply valued, with a team that treats them as if they were their own family.
Mercy Adult Care Home in Surprise, AZ is a warm and inviting board and care home that provides exceptional senior living services. Our community offers a variety of amenities to ensure the comfort and convenience of our residents.
Residents will enjoy delicious meals served in our dining room, where they can socialize with fellow residents. Each residential unit is fully furnished, providing a cozy and comfortable atmosphere. Our beautiful garden offers a serene outdoor space for relaxation and enjoyment.
At Mercy Adult Care Home, we prioritize the well-being of our residents. Our dedicated staff provide housekeeping services to maintain cleanliness throughout the community. Additionally, we offer move-in coordination to make the transition process as smooth as possible.
We understand the importance of staying connected in today's digital world, which is why we provide telephone and Wi-Fi/high-speed internet access for our residents' convenience.
Our highly trained staff are available to assist residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. From managing medications to providing special dietary restrictions such as diabetes diet, we strive to promote optimal health and wellness.
Transportation arrangements are made for medical appointments, allowing residents easy access to healthcare services. Similarly, there are nearby cafes, parks, pharmacies, physicians, restaurants, and places of worship to cater to their various needs.
To enrich the lives of our residents further, we organize scheduled daily activities that promote engagement and socialization within our community.
Mercy Adult Care Home offers a nurturing environment where seniors can enjoy personalized care while maintaining independence.
Mercy Adult Care Home is located at 18379 West Ivy Lane, Surprise, AZ 85388 in Maricopa County, Arizona
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