18379 West Ivy Lane, Surprise, AZ 85388
For more information about senior living options: (844) 490-3973
They provide amazing nutritious meals, comfortable accommodations, and superb care for residents. Hannah and Sophie are amazing at what they do. It is the best care home on the west side. The place is clean, nice, and the staff are awesome. The home accommodates a small number of residents, so it isn't crowded. The owners are amazing and go above and beyond for residents. The care level is outstanding and the home is gorgeous and open. The home is upscale with excellent food, companionship, and 24-hour care. The atmosphere communicates love and attention to residents. CCs is all-inclusive and well equipped.Mercy Adult Care Home in Surprise is best suited for families seeking an intimate, high-touch assisted living experience where a loved one is treated as a priority rather than a number. The community operates with a very small footprint - no more than five residents - allowing for a consistently calm, home-like atmosphere. The focus is clear: individualized attention, dependable daily care, and a warm, family-oriented environment delivered by the owners and staff who are repeatedly praised for going above and beyond. For families who want a setting that prioritizes comfort, personalized meals, and close daily oversight, this option stands out.
Those weighing alternatives should note who may not be the best fit. The same intimate size that provides exceptional personal attention can limit social opportunities and the breadth of activities typical in larger communities. Families seeking a bustling campus with a broad calendar of events, or a facility with extensive on-site medical or memory-care resources, may want to compare other options. Prospective residents who require more diversified clinical support, adaptable programming for varying levels of dementia, or readily available outside therapies may find the arrangement at Mercy too small or narrow in scope.
The strongest pro-to-con offset comes from the combination of genuine proximity and top-tier care. Reviews consistently highlight a home-like setting that feels safe, clean, and well-maintained, with owners Hannah and Sophie delivering care that feels personal and deeply attentive. The living space is described as upscale and open, with a well-kept back yard that contributes to a peaceful, comfortable daily rhythm. Nutritional meals are repeatedly praised, reinforcing the sense that everyday life is thoughtfully managed. The commitment to 24-hour care, plus well-equipped beds and medical equipment, creates a safety net that makes the small scale a practical choice for families who value reassurance over breadth of services.
A second major offset is the all-inclusive pricing model. One reviewer emphasizes that Mercy Adult Care Home avoids the "nickel-and-diming" that can appear in other places, which translates to fewer financial surprises for families navigating care costs. The combination of comprehensive care and transparent billing aligns with expectations for a high-quality, reliable home environment. When paired with caregivers who treat residents like their own parents, the result is a consistently positive experience that centers on dignity, respect, and careful daily oversight.
Despite the strong positives, practical decisions require weighing a few realities. The very features that create a standout, home-like environment - small size, close-knit staff, and a curated setting - also mean a smaller resident community and potentially fewer peers for socializing. For some families, this could translate to fewer spontaneous interactions or a narrower range of activities than in larger facilities. Additionally, the lack of explicit memory-care programming in the feedback leaves questions for families seeking specialized dementia support. These gaps suggest Mercy may not be the best match for residents needing extensive on-site clinical programs or a memory-care-specific plan.
In closing, Mercy Adult Care Home represents a compelling choice for households prioritizing personal attention, a tranquil, upscale setting, and transparent, all-inclusive pricing. It excels when the goal is to minimize transitions for a loved one while maximizing daily warmth, companionship, and reliable 24-hour care. For families where breadth of social options, robust clinical offerings, or memory-care specialization are non-negotiables, alternatives with larger communities should be compared. Prospective residents will gain the most clarity by visiting to sense the pace, meet the caregivers, and confirm that the small-scale format aligns with the loved one's social and medical needs.
10 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mercy Adult Care Home in Surprise, AZ is a warm and inviting board and care home that provides exceptional senior living services. Our community offers a variety of amenities to ensure the comfort and convenience of our residents.
Residents will enjoy delicious meals served in our dining room, where they can socialize with fellow residents. Each residential unit is fully furnished, providing a cozy and comfortable atmosphere. Our beautiful garden offers a serene outdoor space for relaxation and enjoyment.
At Mercy Adult Care Home, we prioritize the well-being of our residents. Our dedicated staff provide housekeeping services to maintain cleanliness throughout the community. Additionally, we offer move-in coordination to make the transition process as smooth as possible.
We understand the importance of staying connected in today's digital world, which is why we provide telephone and Wi-Fi/high-speed internet access for our residents' convenience.
Our highly trained staff are available to assist residents with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. From managing medications to providing special dietary restrictions such as diabetes diet, we strive to promote optimal health and wellness.
Transportation arrangements are made for medical appointments, allowing residents easy access to healthcare services. Similarly, there are nearby cafes, parks, pharmacies, physicians, restaurants, and places of worship to cater to their various needs.
To enrich the lives of our residents further, we organize scheduled daily activities that promote engagement and socialization within our community.
Mercy Adult Care Home offers a nurturing environment where seniors can enjoy personalized care while maintaining independence.
Mercy Adult Care Home is located at 18379 West Ivy Lane, Surprise, AZ 85388 in Maricopa County, Arizona
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