Dt Care 2

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Dt Care 2

Dt Care 2

16422 West Sandra Lane, Surprise, AZ 85388

For more information about senior living options: (844) 490-3973

3.2 from 9 reviews
5 stars
5
4 stars
0
3 stars
0
2 stars
0
1 stars
4

Assisted Living Board and Care Home Respite Care

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    Overall Review of Dt Care 2

    Pros

    • pro Rochelle has been an amazing help to clients over the past year.
    • pro Rochelle is a God-sent counselor who is consistently supportive and non-judgmental.
    • pro Clients look forward to their sessions with Rochelle.
    • pro Elodia has built a good, trusting, healthy, professional client relationship with the kids.
    • pro Elodia creates a positive experience for families through her professional care.

    Cons

    • pro Horrible Company.
    • pro Elodia and Rochelle were extremely unprofessional.
    • pro They yell at clients and are condescending and do not encourage an unbiased point of view for the entire family.

    Review

    A closer look at the collection of testimonials reveals a wide range of experiences, from alarming safety concerns to heartfelt gratitude. One recurring thread is a palpable unease about the environment and how care is administered. The strongest negative voice begins with a stark warning: this is "not a safe zone," a sentiment that casts doubt on the integrity of the space and the motivations of those working there. The reviewer paints a picture of a clinic that prioritizes money over well-being, suggesting a culture that feels transactional rather than therapeutic. The intensity of the language underscores a belief that the protection of clients, especially when they are vulnerable, is not being adequately prioritized.

    The concerns about safety are reinforced by a troubling billing anecdote. A reviewer describes receiving a random bill, only to learn that it was intended for their insurance company, followed by a year of radio silence - no bills, calls, or emails - until the balance somehow ended up in collections in their name. This account fuels distrust and fear about how financial matters are handled, exposing a potential mismatch between clinical care and administrative practices. The reviewer's insistence that nothing can be trusted in conversations with the staff amplifies the call for accountability and transparency in how patients' accounts are managed.

    Against this backdrop of caution, other voices highlight supportive, positive relationships with individual counselors, painting a more hopeful picture. Rochelle is repeatedly described as a remarkable source of help, a "God sent" presence who has offered consistent, nonjudgmental support over several months. For these clients, sessions with Rochelle are something to look forward to, a source of stability and encouragement that has helped them navigate difficult periods. The praise is specific and sustained, suggesting that when a client?therapist connection is a good fit, the therapeutic journey can be deeply meaningful.

    Yet the same environment is not uniformly praised. A separate review describes Rochelle and Elodia as "extremely unprofessional," noting that they yell at clients, display condescension, and fail to foster a truly unbiased family perspective. This perspective frames the experience as the opposite of what many seek in counseling: a respectful, balanced, and supportive environment. The juxtaposition of these two strong viewpoints on the same staff members highlights how subjective effective therapy can be and how much a single practitioner can color a family's overall impression of a practice.

    In another account, the narrative shifts again to a positive note about the care a particular counselor has provided. The reviewer emphasizes that their family has found compassionate, professional, and supportive help, with gratitude directed toward the counselor who has made a meaningful difference over time. The language here reflects a sense of relief and appreciation for care that feels aligned with their needs, even if other reviews describe different experiences. This suggests that, for some, the therapeutic alliance is strong enough to overcome broader administrative concerns and interpersonal tensions within the practice.

    There is also a nuanced but seemingly contradictory highlight about Elodia. While one reviewer portrayed Elodia alongside Rochelle in highly negative terms, another statement notes that the kids have been attending sessions with Elodia for a while and look forward to them. The family relationship described in this account is characterized as trusting, healthy, and professional, indicating that even within a single staff roster, experiences can diverge dramatically based on the client, the family's dynamic, and perhaps the specific session or approach used with a child. This reinforces the idea that the effectiveness and tone of therapy can vary widely from person to person and family to family.

    Taken together, these reviews sketch a complex portrait of care that is at once deeply personal and highly variable. The strongest themes point to a clinic capable of delivering transformative support, particularly through counselors like Rochelle who are described as patient, nonjudgmental, and consistently affirming. At the same time, there are persistent warnings about the dangers of billing inconsistencies, unclear communication, and a perceived mismatch between the administrative and clinical aspects of the practice. The juxtaposition of praise and critique makes it clear that a family seeking help could encounter highly positive, deeply meaningful counseling from some therapists, while encountering frustration and distrust from others - sometimes within the same practice.

    Ultimately, the testimonials emphasize how important fit, trust, and clear information are in the therapeutic journey. For families considering this practice, there are actionable takeaways: verify billing processes and insurer communications upfront; evaluate the specific counselor's style and approach with attention to how they interact with both adults and children; seek out initial consultations to assess safety, respect, and openness to a family's needs; and weigh the long-term value of a therapeutic alliance against administrative concerns. The stories collectively suggest that while there is genuine potential for supportive, life-changing care, there is also a real need for improved consistency in professionalism and financial transparency to ensure every client can move forward with confidence.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The DT Care 2 assisted living community in Surprise, AZ offers a comfortable and supportive environment for seniors needing board and care home or respite care services. Our fully furnished facility provides a range of amenities to enhance the residents' stay. With cable or satellite TV, Wi-Fi/high-speed internet, and devotional services off-site, our residents can enjoy entertainment and spiritual growth.

    Meals are provided in our dining room, with special dietary restrictions taken into consideration. Housekeeping services ensure that our indoor common areas and private rooms are always clean and tidy. Residents can also relax and socialize in our beautiful garden and outdoor spaces.

    Our dedicated staff provides various care services to assist with daily activities such as bathing, dressing, transfers, and ambulatory care. We collaborate closely with healthcare providers to ensure coordinated medical care for our residents. We also offer diabetes diet management and diabetic care.

    Medication management is another essential service we provide to ensure the well-being of our residents. Our team also assists with transportation arrangements for medical appointments.

    In addition to these personalized care services, we offer a variety of community-sponsored activities and scheduled daily activities to keep our residents engaged and active. For those looking to explore the area, we have numerous cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby.

    At DT Care 2 in Surprise, AZ, we strive to create a warm and inviting atmosphere where seniors can feel at home while receiving the support they need for an enjoyable retirement experience.

    Nearby Places of Interest

    This particular part of Surprise, Arizona offers a convenient and diverse range of amenities for seniors looking to settle down in a welcoming community. With a variety of dining options including Popeyes Louisiana Kitchen, Babbo Italian Eatery, and Culver's, residents can enjoy a mix of cuisines just a short distance away. Nearby cafes such as Sumo Snow and multiple Starbucks locations provide opportunities for socializing and relaxation. Access to medical care is also readily available with physicians like Northwest Valley Oral And Facial Surgery and pharmacies like Walgreens and CVS Pharmacy in close proximity. Additionally, the area offers places of worship like St Clare of Assisi Catholic Church, parks such as Kingswood Parke HOA Park and Veramonte Park for outdoor activities, as well as easy access to healthcare facilities like Apricus Medical Group. For entertainment, seniors have the option to visit theaters like AMC Surprise Pointe 14. Overall, this part of Surprise provides a well-rounded setting for seniors seeking a vibrant yet peaceful living environment.

    Restaurants

    • Popeyes Louisiana Kitchen (0.4 miles)
    • Babbo Italian Eatery (0.5 miles)
    • McDonald's (0.5 miles)
    • Taco Bell (0.5 miles)
    • Culver's (0.5 miles)
    • Jack In The Box (0.7 miles)
    • Wendy's (0.7 miles)

    Cafes

    • Sumo Snow (0.5 miles)
    • Starbucks (0.8 miles)
    • Starbucks (1.3 miles)
    • The Grand Cafe (2 miles)
    • Starbucks (2 miles)
    • Starbucks (2.7 miles)
    • Starbucks (3.5 miles)

    Physicians

    • Northwest Valley Oral And Facial Surgery (0.9 miles)
    • Radiant Complexions Dermatology Clinics (0.9 miles)
    • Nationwide Vision (0.9 miles)
    • Young Arizona Pediatrics (1.1 miles)
    • Arizona Vein & Laser Institute - Surprise (1.3 miles)
    • Desert Valley Pediatrics (1.5 miles)
    • Jalal Abbas, MD (1.7 miles)

    Pharmacies

    • Walgreens (1 miles)
    • CVS Pharmacy (1.1 miles)
    • Fry's Pharmacy (1.1 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (1.2 miles)
    • Walmart Pharmacy (1.3 miles)
    • Walmart Pharmacy (1.4 miles)

    Places of Worship

    • St Clare of Assisi Catholic Church (1.1 miles)

    Parks

    • Kingswood Parke HOA Park (1.9 miles)
    • Surprise Community Park (2 miles)
    • Pet Park Sun City Grand (2.1 miles)
    • Veramonte Park (3.7 miles)
    • Indoor Playgrounds International (4 miles)
    • Asante Park (4.4 miles)

    Hospitals

    • Apricus Medical Group (3.1 miles)

    Theaters

    • AMC Surprise Pointe 14 (3.7 miles)

    Frequently Asked Questions

    Where is Dt Care 2?

    Nearby Communities

    Assisted Living in Nearby Cities

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