16640 N. Sarival Rd, Surprise, AZ 85374
To contact a resident: (000) 000-0000
For more information about senior living options: (866) 208-4318
Overall Review of The Oasis at Fellowship Square Surprise
Pros
The staff are kind and welcoming to all residents.- The staff truly care and go above and beyond to keep residents comfortable and supported.
- The front office staff are attentive, compassionate, and make families feel cared for.
- Families feel grateful that their loved ones are in a loving and supportive environment.
- Shelly Drews’ dementia care class is extremely insightful, informative, and instructional.
- The Oasis holds space for a much-needed dementia care class and raises care to a higher standard.
- Shelly will change the world one class at a time.
- The CDP dementia education class is fantastic, and Shelly Drew is an outstanding instructor.
- The community offers great programs and skilled staff.
- The staff at Fellowship Square are exceptional, providing quality, competent, professional, and compassionate care.
Review
The Oasis at Fellowship Square Surprise is best suited for families seeking a memory-care focused environment where dementia-specific needs drive daily life and care decisions. The community earns its reputation through consistently warm, attentive staff who treat residents with genuine kindness and respect, and through a front-office team that actively supports families as partners in care. The experience described by families centers on a care culture that feels personal and calm, with caregivers who listen, respond with patience, and create a sense of safety. For families navigating dementia care, this setting offers reliable routine, meaningful engagement, and a visible commitment to resident comfort that can translate into real peace of mind.
That said, alternatives warrant consideration for those whose loved ones do not yet require memory care or who want a different care emphasis. If independence or a broader scope of assisted living services is a priority, or if the family is seeking a non-memory-care environment with a lighter clinical footprint, it makes sense to compare other options. Similarly, families looking for a community with more medicalized protocols or different levels of care intensity might find value in exploring facilities that specialize in acute medical needs or in later-stage dementia care with a different programming balance. The Oasis excels in dementia-focused care, but not every family will want that singular focus.
The strongest positives here reside in the people and the programs. The staff consistently demonstrates competence, compassion, and attentiveness, both to residents and to their families. Families report that caregivers listen to individual needs, respond with kindness, and help residents settle in with a sense of peace. The front office’s responsiveness reinforces trust, ensuring families feel informed and supported rather than left to navigate the transition alone. Importantly, the environment fosters engagement that respects dignity while maintaining structure, which is especially important for memory-care residents who thrive on predictable routines and purposeful activity.
A major strength that underpins these outcomes is the commitment to education and specialized dementia care. The community’s dementia-focused classes, led by respected instructors, are repeatedly described as insightful and practical, equipping caregivers and professionals with actionable strategies. This emphasis on training translates directly into better day-to-day interactions for residents, clearer communication for families, and a higher level of confidence that the care team can handle evolving needs. When staff are well-versed in dementia care, the risk of frustration or distress for both residents and families decreases, and that is reflected in the stories of happiness, smiles, and noticeable improvement in residents’ comfort levels.
The decision to choose Oasis should rest on how well the memory-care core aligns with a given loved one’s needs and family expectations. For those whose priorities include a deeply supportive, well-trained team that actively educates families and maintains a structured, compassionate environment, the balance of pros clearly outweighs potential caveats. The cons are less about care quality and more about fit: if memory-care saturation, a specialized program, or the Surprise location may feel too targeted or distant, alternatives warrant serious consideration. In practice, the Oasis proves itself as a reliable, caring home where residents can feel known, valued, and gently challenged in a familiar rhythm.
For families ready to move forward, a thorough tour and direct conversations about daily routines, staffing ratios, and activity calendars will be decisive. Ask how memory-care programming adapts to changing needs, how families are kept in the loop about daily experiences, and what options exist if a resident requires escalation or transition within the system. If the goal is memory-focused care delivered with warmth, professional training, and strong family partnership, The Oasis at Fellowship Square Surprise stands out as a practical, effective choice built on proven strengths and a culture of care.
Assisted Living
Memory Care
Activities on-site
Devotional services off-site
Indoor common areas
Ambulatory care
Diabetic care
Meals provided
Dementia, Paranoia, and Caregiver Guidance: Understanding the Connection
Engaging Memory Care Activities That Enhance Quality of Life
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community