The Carillons
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10045 West Royal Oak Road, Sun City, AZ 85351
For more information about senior living options: (844) 490-3973
The Carillons offers an attractive pricing structure for its residents, particularly when compared to the average costs in Maricopa County and the state of Arizona. With a monthly rent of $1,230 for a one-bedroom unit, The Carillons provides significant savings over the county's average of $3,473 and the state's average of $3,532. This makes it an appealing option for those seeking quality living arrangements without the hefty price tag typically associated with comparable facilities in the region. Residents can enjoy a comfortable lifestyle at The Carillons while benefiting from substantial cost advantages relative to broader market trends.
| Floor plans | The Carillons | Maricopa County | Arizona |
|---|---|---|---|
| 1 Bedroom | $1,230 | $3,473 | $3,532 |
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The facility is small, allowing more attention from staff. The food is good and the employees are very friendly. Residents are friendly, clean, and pleasant to look at. The rooms are very nice. The community is fantastic - professional and friendly, making it feel like a home for residents.
There was total neglect by the staff. Medications were not administered at the scheduled 8am time. There were no security checks, allowing her to go missing from her apartment. She was not escorted, despite escorts being part of the assisted living contract. The apartment contained unsanitary conditions, including moldy food stored under the bed and soiled incontinence items left around. Weekly housekeeping did not occur, despite promises. The reviewer warned others to thoroughly investigate GenCare before signing a contract.A family recounts a deeply troubling and emotionally charged experience with a care community that operated under the Carillons banner and was connected to GenCare. The account spans several years, focusing on the care of a mother who lived there from January 2011 through December 2015 while dealing with dementia. The reviewer describes a system that was supposed to provide medication management, escorted supervision, and security checks as part of the assisted-living services, including an extra charge for those protections. The narrative sets the tone with a sense of trust placed in the facility to safeguard a vulnerable individual and to monitor her well-being on a daily basis.
According to the reviewer, a pivotal and irreversible incident occurred on December 30, 2015. The caregiver maintenance staff found the mother outside the back of the property at 9 a.m., in a state of confusion and cold, amid temperatures reported to be between 32 and 40 degrees. Paramedics were called, she was hospitalized, and, after a prolonged struggle, she passed away on January 13, 2016, from exposure to the cold. The medical staff reportedly told the family that her body temperature was 84, and they indicated uncertainty about how long she had been exposed. The reviewer characterizes this as total neglect on the part of the staff, noting that she was supposed to receive her medication at 8 a.m., which did not happen, and that there were no security checks or escorted monitoring to detect that she was missing from her apartment.
The narrative escalates into allegations of further systemic failures. The reviewer claims that following the hospice transition, they discovered unsanitary conditions in the mother's apartment: moldy, boxed food stored under the bed, and soiled incontinence items left around the living space. The care plan had called for weekly housekeeping, yet the reviewer asserts that this essential service did not occur. These discoveries deepened the sense of betrayal and prompted a strong warning to others who might consider the facility: conduct thorough investigations before signing a contract, particularly because the review notes that there was an extra charge for the services that purportedly included safety and housekeeping protections.
Regarding the overall impression, the reviewer assigns a one-star rating and justifies that rating by the limitations of the platform that prevent posting a lower star. The emphasis is not on a minor complaint but on a fatal incident framed as neglect and on persistent lapses in the daily operations that should have safeguarded a resident with dementia. The closing sentiment is a cautionary message to prospective families: investigate thoroughly, question how medication timing is managed, verify that security checks and escorts are consistently performed, and seek out firsthand reports from current residents and families before choosing a care facility.
In contrast to the troubling account, other reviews offer a starkly different picture. One brief critique highlights the benefits of a smaller setting: a single-story building where residents receive more individualized attention. The reviewer notes that the food is good, the staff members are very friendly, residents themselves are pleasant and sociable, and the facilities are clean with attractive rooms. This portrayal emphasizes a warm, approachable environment where daily life appears orderly and comfortable, suggesting that for some residents and families, the experience is smooth, personable, and well maintained.
A separate positive review reinforces this favorable view with a strong sense of pride in the community. It describes a professional, friendly home-like atmosphere where residents are well cared for. The reviewer points to the lively dinner conversations, a range of activities, and a generally fun atmosphere as evidence of ongoing engagement and quality care. The message here is clear: when the environment is well-run, residents participate actively, feel connected, and enjoy a sense of normalcy and happiness in daily life.
Taken together, these accounts paint a picture of substantial dichotomy within the same care ecosystem. On one hand, a deeply personal and traumatic experience is presented - one that centers on what the family describes as neglect and failures in basic safety and daily care, culminating in the death of a loved one. On the other hand, there are voices praising the facility for its intimate, well-organized setting, attentive staff, clean spaces, and engaging community life. The contrast underscores the reality that experiences in assisted-living environments can vary dramatically by location, staff, and the specific practices in place at any given time.
For families considering a care community, these reviews collectively suggest a careful, proactive approach. It's important to verify how medications are managed and delivered on schedule, confirm that security and escort protocols are consistently followed, and request details about housekeeping and sanitation standards. Speaking with current residents and their families, requesting transparent records of safety incidents, and visiting the site at different times of day can provide a more complete picture. While some reviewers describe a nurturing, engaged environment with strong communal life, others urge vigilance and diligence to ensure that the care setting truly protects and respects the residents' safety and dignity.
45 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (19 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Carillons in Sun City, AZ is an assisted living community that offers a variety of care services and amenities to meet the needs of its residents. The community provides respite care, allowing individuals to stay for a short period of time while their regular caregivers take a break or go on vacation.
Residents at The Carillons can enjoy a range of amenities, including cable or satellite TV, a dining room for communal meals, fully furnished apartments, access to a garden and outdoor space, housekeeping services to maintain a clean environment, a kitchenette for personal use, move-in coordination to ease the transition process, and restaurant-style dining for delicious and convenient meals. There is also a small library where residents can relax and read, as well as telephone and Wi-Fi/high-speed internet services for staying connected with loved ones.
Care services offered at The Carillons include around-the-clock supervision for peace of mind and assistance with activities of daily living such as bathing, dressing, and transfers. The community also provides specialized care for those with diabetes through tailored meal plans. Medication management is available to ensure that residents take their medications properly. Additionally, there is a mental wellness program in place to address emotional well-being and support overall mental health.
Dining at The Carillons takes into consideration special dietary restrictions that residents may have. This ensures that everyone's nutritional needs are met while still enjoying tasty meals.
There are plenty of activities available to keep residents engaged and active within the community. These include resident-run activities where individuals have the opportunity to contribute their ideas and interests. Scheduled daily activities provide structure and variety throughout the week.
The location of The Carillons offers convenience with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters nearby. This allows residents to have easy access to various healthcare providers as well as recreational opportunities outside the community.
Overall, The Carillons in Sun City, AZ provides a comfortable and supportive environment for individuals in need of respite care. With its wide range of amenities and care services, residents can enjoy a fulfilling and enriching lifestyle while receiving the assistance they require.
The Carillons offers an attractive pricing structure for its residents, particularly when compared to the average costs in Maricopa County and the state of Arizona. With a monthly rent of $1,230 for a one-bedroom unit, The Carillons provides significant savings over the county's average of $3,473 and the state's average of $3,532. This makes it an appealing option for those seeking quality living arrangements without the hefty price tag typically associated with comparable facilities in the region. Residents can enjoy a comfortable lifestyle at The Carillons while benefiting from substantial cost advantages relative to broader market trends.
The Carillons is located at 10045 West Royal Oak Road, Sun City, AZ 85351 in Maricopa County, Arizona
The Carillons on seniors.fyi includes 3 photos including images showing interior, decor, dining, landscaping, living room, dining table, windows, lighting, and more.
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