Regency Suites Independent Living

Pros

• Emily Van Pelt is kind, sincere, and a great property manager.
• The onsite dog park is friendly and a great place to meet neighbors.
• Maintenance requests are followed through with promptly.
• The current property manager is friendly and actively keeps the property well maintained.
• The community is nice, quiet, and friendly.
• The manager of the apartments is friendly and very helpful.
• The property is clean, quiet, has beautiful views, and is affordable.
• The property has new appliances, a safe atmosphere, and responsive management.

Cons

• There were roaches the whole time and pest-control visits were used to justify inspections.
• The security deposit was not fully returned after moving out, with claims of damages not caused by the tenants and advice to file a lawsuit.
• The reviewer urged others to avoid the place, calling the complex money-hungry and dirty.
• Rent was described as overpriced, with complaints about lack of privacy and missing appliances (e.g., no dishwasher) and a malfunctioning AC.
• At least one reviewer described the property manager as a "basket case," indicating poor management.

Review

Diamond Elite (and nearby Diamond Elite-styled references) elicits a wide range of experiences from residents, reflecting a property that can be very appealing in some respects while presenting significant frustrations in others. On the positive side, many reviewers highlight a friendly, welcoming atmosphere and a management team that actually seems to listen and respond. Several tenants point to Emily Van Pelt as a standout manager - described repeatedly as kind, sincere, helpful, and very knowledgeable about the property. The onsite dog park is praised as a friendly amenity that helps neighbors meet and connect, and maintenance requests are noted as being addressed promptly by a responsive staff. In particular, the ongoing presence of Emily, along with other staff members like Jenny Ann and Tiffany, contributes to a consistently favorable impression of on-site management and resident support.

The community feel is another major plus in the favorable reviews. Multiple residents describe the complex as quiet and well-kept, with well-maintained grounds and a strong emphasis on keeping the property clean. The apartments themselves are often described as clean and modern, with mentions of new appliances, updated kitchens, and the availability of practical features like coin, card, or app-based laundry options. For some tenants, the combination of quiet interiors, pleasant views of the Huachuca Mountains, and convenient access to West End shopping centers, bike paths, and local amenities makes Diamond Elite feel like a solid long-term home. Several comments also underscore the stability and security mindset of the area, noting the presence of security cameras and a general sense of safety.

In several accounts, residents emphasize the tangible benefits of the layout and interior design. Studio units are described as functional, with well-sized kitchens and a layout that can accommodate work-from-home setups or simply comfortable living for one or two people. The interiors' perceived freshness - whether through brand-new-looking appliances, new cabinetry, or generally updated features - adds to the appeal for renters who want modern conveniences in a quieter, more affordable setting. The property's relative quietness is frequently linked to its proximity to military bases and local traffic patterns, with some residents noting a nearby bike path and easy access to the post and surrounding neighborhoods.

Despite the positives, a number of reviewers raise significant concerns that prospective renters should consider. A recurring and particularly serious theme is the dispute over security deposits. One reviewer describes moving out of state and discovering that the landlord would not return the full deposit, claiming damages that the reviewer says were previously acknowledged as not related to them during a move-out walkthrough. The reviewer notes being told to pursue a lawsuit rather than receiving a straightforward resolution, and several other comments corroborate delayed or withheld deposits after move-out. In the same vein, there are vivid accounts of pest issues - roaches reportedly present throughout occupancy - and some reviewers interpret pest-control visits or inspections as a pretext linked to move-out inspections and deposit decisions. This combination of rodent/roach concerns and deposit disputes leaves some tenants wary and wary of potential costs beyond rent.

Price and value also surface as mixed themes. Several comments flag higher-than-expected rent for certain configurations, including mentions of two-bedroom units priced at or above $700, as well as complaints about features (for example, a lack of dishwashers in some units) and perceived overpricing relative to what is offered. A few review snippets describe maintenance and customer service challenges, including reports of non-functioning air conditioning and privacy concerns tied to building specifics. One resident even described the management style as problematic, citing a "basket-case" manager and a broader sentiment that the complex can feel money-driven, which contrasts with the otherwise warm perceptions of staff like Emily.

In sum, Diamond Elite presents a nuanced picture. For many residents, the complex is a quiet, well-kept, and friendly community with a management team - especially Emily - who genuinely appears to care about residents' comfort and needs. The amenities, such as the dog park, on-site maintenance responsiveness, and relatively modern interiors, contribute to a strong overall living experience. For others, however, issues surrounding pest control, move-out deposit handling, price/value alignment, and occasional maintenance or privacy shortcomings color their experience and prompt a more cautious recommendation. Prospective tenants are advised to investigate the status and history of pest control, clarify deposit return policies before moving in, and assess whether the rent aligns with the features and services most important to them. As with many multi-family properties, outcomes at Diamond Elite seem to hinge on unit-specific conditions, the handling of move-out processes, and the ongoing engagement of a responsive, customer-oriented on-site team.

This part of Sierra Vista, Arizona is a convenient and accessible area for senior living. With transportation options like Arizona World Shuttle Express and U-Haul services nearby, getting around the city is easy. There are also plenty of dining options such as Hoppin' Grapes and Bobke's for Lunch within walking distance. Residents can find places of worship like Shiloh Christian Church and medical services including Daynes Optical Express and Advanced Dentistry close by. Additionally, parks like Len Roberts Park offer opportunities for outdoor recreation, while pharmacies like Walgreens and hospitals like Nami Southeastern Arizona provide necessary healthcare amenities. This area offers a comfortable and convenient living environment for seniors looking to settle down in Sierra Vista.

Transportation

• Arizona World Shuttle Express (0.2 miles)
• U-Haul Neighborhood Dealer (0.6 miles)
• U-Haul Center Fry Boulevard (0.8 miles)
• Huachuca Xpress (0.9 miles)
• U-Haul Neighborhood Dealer (1.3 miles)
• Allegiant Airlines (2 miles)
• Frontier Airlines (2.9 miles)

Restaurants

• Hoppin' Grapes (0.2 miles)
• Jackson's Delicatessen (0.3 miles)
• Bobke's for Lunch (0.4 miles)
• Filiberto's Mexican Food (0.8 miles)
• Jack In The Box (0.8 miles)
• Carniceria La Noria (0.9 miles)
• Vinny's New York Pizza (1 miles)

Places of Worship

• Shiloh Christian Church (0.2 miles)
• Move City Church (0.3 miles)
• Pantano Christian Church (0.3 miles)
• St Paul Missionary Baptist Church (0.4 miles)
• New Testament Christian Church (0.4 miles)
• St Andrew The Apostle Roman Catholic Church (0.4 miles)
• St Andrew's Life Teen (0.4 miles)

Physicians

• Daynes Optical Express (0.3 miles)
• Daynes Eyecare (0.3 miles)
• Advanced Dentistry (1.2 miles)
• Lenzner Medical Services (1.4 miles)
• Vista Pediatrics (1.5 miles)
• Family Health Center of Sierra Vista (1.6 miles)
• Coronado OB/GYN (1.6 miles)

Cafes

• Philadelphia Baking Company of Arizona (0.3 miles)
• M.A.D Fix Coffee (0.4 miles)
• Broxton's Coffee (1 miles)
• Javalujah Coffee House (1.2 miles)
• Livias Coffee (1.9 miles)
• Gypsy Sips Café (2 miles)
• Jo-2-Go (2.6 miles)

Parks

• Len Roberts Park (0.5 miles)
• Cyr Center Park (0.8 miles)
• Monkey Bars (1.6 miles)
• Tompkins Park (1.9 miles)
• Veterans Memorial Park (2.2 miles)
• Ethel Berger Center (2.2 miles)
• Tompkins Park Dog Run (2.3 miles)

Pharmacies

• Walgreens (1.6 miles)
• Sierra Pharmacy (1.7 miles)
• CVS Pharmacy (1.7 miles)
• Walmart Pharmacy (2.8 miles)

Hospitals

• Nami Southeastern Arizona (2.3 miles)