Life Care Center Of Sierra Vista

Pros

• The nursing staff at Life Care Center of Sierra Vista was described as prompt and patient, providing excellent support to families with their questions.
• Teresa M from the therapy department received high praise for her amazing care and tailored therapy plans, which were beneficial for residents' rehabilitation.
• The facility is noted for being clean, nice, and situated in a good neighborhood that creates an uplifting atmosphere for visitors.
• Many employees are recognized for being attentive and responsive to residents’ needs, ensuring they receive timely assistance.

Cons

• The care provided at Life Care Center is described as inadequate, with reports of patients being left without assistance for extended periods and having their call lights ignored.
• Staff members reportedly displayed a lack of empathy and responsiveness, treating caregiving as a burden rather than a responsibility.
• Poor food quality is highlighted, with specific complaints about unappetizing meals that are difficult to consume.
• Patients experienced delays in receiving necessary medical treatment, leading to severe health issues that were not addressed promptly by the staff.
• The facility's focus on financial reimbursement over patient care is implied, with claims that staff attempted to intimidate family members to prevent transfers to hospitals for better care.

Review

The Life Care Center of Sierra Vista has received a mixed bag of reviews, reflecting a wide range of experiences from different families seeking care for their loved ones. While some individuals report positive experiences with the facility, others describe alarming levels of neglect and insufficient care. This discrepancy raises questions about the standards maintained at this center and whether all patients receive consistent quality service.

One particularly distressing account comes from a family who recently brought a terminally ill member home after hospitalization, only to face immediate challenges in caregiving. The patient’s caregiver had significant health issues of her own, including being on oxygen 24/7 and suffering from fibromyalgia. Despite expressed concerns that she could not manage her partner's needs, the facility discharged him back home. The consequences were dire; he fell shortly after returning home, necessitating intervention by emergency services, while the family matriarch ended up in the ER just hours later. Such incidents highlight a troubling focus on financial considerations over genuine care for patients' well-being.

In stark contrast to these negative experiences stands a glowing review from another family member who also utilized Life Care Center’s services for rehabilitation following surgery. They praised the nursing staff for their attentiveness and patience in answering questions—a stark opposition to reports of indifferent attitudes found in other reviews. The reviewer specifically noted Teresa M from the therapy department as outstanding, praising tailored therapy plans that provided personalized care for residents. For this family, choosing Life Care Center proved to be a beneficial decision filled with effective support during a challenging recovery period.

However, dissatisfaction remains prevalent among many former patients' families when it comes to the quality of food and response times to calls for assistance. One friend recounted receiving subpar meals and waiting an excessive 30 minutes before help arrived despite having their call light activated—a situation echoed by several other reviewers expressing their outrage towards the lack of timely responses from staff members when patients needed immediate assistance. This pattern suggests significant shortcomings in staffing practices or training protocols within the facility.

Compounding these worries was an alarming story regarding inadequate medical attention provided to another elderly patient who developed severe complications following surgery. After experiencing symptoms indicative of an infection—specifically c-diff—this patient's pleas were largely ignored until they became critical enough to warrant emergency intervention via ambulance transport. Allegations surfaced claiming that staff attempted to dissuade her from leaving out of fear of losing reimbursement funds associated with her Medicare coverage—a troubling reflection on how financial incentives may take precedence over patient welfare in certain circumstances.

Amidst these grave concerns exists at least one commendation emphasizing cleanliness and overall pleasant atmosphere within part of the facility itself; however, criticisms arise regarding its physical layout featuring extensive carpeting that complicates mobility for wheelchair-using residents. While some have described encounters with staff as friendly and proactive, others warn potential visitors about choosing this location due its mixed reputation concerning actual resident care practices observed therein.

In conclusion, while individual experiences throughout Life Care Center paint varied pictures—from supportive rehabilitation journeys marked by caring professionals to harrowing accounts laden with neglect—it is crucial that prospective clients or concerned families thoroughly consider both sides before entrusting their loved ones' care into such facilities. With health outcomes hanging precariously on responsive support systems functioning adequately within long-term care settings like this one, ensuring accountability should remain paramount amongst decision-makers evaluating where best to place vulnerable individuals requiring specialized assistance beyond basic living conditions alone.

Cafes

• Livias Coffee (0.1 miles)
• Gypsy Sips Café (0.2 miles)
• Javalujah Coffee House (0.7 miles)
• Jo-2-Go (0.8 miles)
• Broxton's Coffee (0.9 miles)
• Starbucks (1.2 miles)
• Starbucks (1.3 miles)

Physicians

• Southern Arizona Hearing and Balance (0.1 miles)
• Valley ENT Sierra Vista (0.1 miles)
• Arizona Family Care Associates (0.1 miles)
• Wilde Desert Family Medicine (0.1 miles)
• Desert Cardiovascular Group (0.1 miles)
• Saguaro Women's Care, a Division of Genesis OB/GYN, PC (0.2 miles)
• Southwest Cancer Care (0.2 miles)

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (0.2 miles)
• Sierra Pharmacy (0.2 miles)
• Walmart Pharmacy (1.1 miles)
• CVS Pharmacy (1.2 miles)
• Fry's Pharmacy (1.3 miles)

Restaurants

• Sparky's Cantina (0.2 miles)
• Denny's (0.2 miles)
• Carl's Jr. (0.2 miles)
• Green Burrito (0.2 miles)
• Taco Giro (0.2 miles)
• McDonald's (0.3 miles)
• Arby's (0.3 miles)

Hospitals

• Nami Southeastern Arizona (0.5 miles)

Places of Worship

• Sierra Lutheran Church (0.5 miles)
• Eastern Orthodox Church of Sierra Vista (0.6 miles)
• Calvary Chapel Of Sierra Vista (0.7 miles)
• Seed of Abraham Christian Center International (0.7 miles)
• Mount Carmel Baptist Church (0.8 miles)
• Unitarian Universalist Church of Southeast Arizona (0.8 miles)
• Mountain Vista Baptist Church (0.8 miles)

Parks

• Veterans Memorial Park (0.5 miles)
• Southwest Diamondback Schaferhunde Club (0.6 miles)
• Ethel Berger Center (1 miles)
• Monkey Bars (1.4 miles)
• Len Roberts Park (1.5 miles)

Transportation

• U-Haul Neighborhood Dealer (0.5 miles)
• Allegiant Airlines (0.6 miles)
• Huachuca Xpress (0.9 miles)
• U-Haul Center Fry Boulevard (1 miles)
• Slick's Shuttle Service (1.5 miles)
• Slick Shuttle Service (1.5 miles)