Bonita Vista Apartments

Pros

• The apartment is great.
• Maintenance is great.
• The staff are helpful and attentive to elderly tenants.
• The complex is affordable and safe for seniors.
• The location is optimal, with easy walking distance to bus stops, groceries, pharmacies and restaurants.
• The neighborhood is very quiet and comfortable.

Cons

• The on-site manager sits in the office and gossips about tenants.
• The on-site manager and the property manager are described as bad people.
• The reviewer did not get their deposit back despite leaving the apartment clean.
• They were advised that not cleaning or not giving a 30?day notice would guarantee getting the deposit back (implying unfair practice).
• The police were called so that the on-site manager would leave the tenant alone.
• A vehicle was damaged and concerns about management's care went unaddressed.
• It might not be up to Scottsdale standards.

Review

The reviews present a complex picture of a property that seems to attract seniors and families looking for a quiet, affordable place, but also draws strong feelings about how the management operates. Several readers point to an on-site manager who appears to show favoritism and who spends a lot of time gossiping about tenants. One note describes a situation where "that can do no wrong" favoritism seems evident in building B, where a butterfly has hung on the outside wall for two years and a "tenant parking only" sign reportedly designates a space for the boyfriend of a manager named Sandy Banks. The same account suggests the on-site manager sits in the office and gossips about tenants, painting a picture of a tense and personal atmosphere behind the scenes.

Maintenance experiences are mixed but often separate from the management's conduct. One reviewer says the apartment and maintenance were great, yet the on-site manager and the property manager are described as bad people. The frustrations culminate in a deposit dispute: after giving a 30-day notice, the tenant did not receive the deposit back despite the unit being clean at move-out. The reviewer's blunt advice is stark: if you want your deposit back, don't clean the unit and don't give a 30-day notice, because you're not going to get it. It's a pointed reminder that the move-out process and the handling of security deposits are a sore spot for some residents.

Beyond individual grievances, other reviewers emphasize the property's surroundings and eligibility criteria. One person notes that the area is very quiet and comfortable, with convenient access to shopping and a bus transit center. They do stress that there are income requirements to qualify for residency, which seems to be a common theme among multiple comments. The property is categorized as an option for seniors, specifically those aged 62 and over, which aligns with several testimonials that highlight age-appropriate living, peacefulness, safety, and cleanliness as core benefits.

Several accounts speak to the suitability of the community for older adults. One reviewer simply states that the apartments are a good fit for older people, emphasizing peacefulness, safety, and cleanliness as standout qualities. Another echoes this sentiment with a more personal story: a father-in-law, aged 90 and widowed, has lived there for two years. While the reviewer concedes it might not meet "Scottsdale standards," they insist it is affordable and safe for an elderly, hearing-impaired widower on Social Security. They highlight the location's advantages - easy walking distance to buses, groceries, pharmacies, and restaurants - and praise the staff as helpful and genuinely attentive to elderly tenants. For this reviewer, Bonita Vista is described as safe, convenient, and affordable for low-income seniors, a combination that makes it a desirable option for that specific demographic.

Yet not all experiences are positive, and some incidents highlight a sense of neglect or poor responsiveness. Another account describes a vehicle being damaged and the writer's concerns about the care provided going unaddressed by management. They mention that police were called in a tense moment while they were moving their mother out, with the on-site manager allegedly acting in ways that forced a confrontation. This vignette reinforces a pattern for some residents: while there are strong positives related to community and accessibility, there are notable, sometimes confrontational interactions with management that leave tenants feeling unheard and unsupported during stressful situations.

Taken together, the collection of viewpoints suggests a multifaceted community. For many seniors and low-income residents seeking an affordable, quiet home with convenient access to services, Bonita Vista presents a compelling option. The location, proximity to transit and amenities, and the perceived safety and cleanliness of the living spaces are repeatedly highlighted as major advantages. The presence of 62+ housing and the ability to inhabit a space that feels tailored to older adults are recurring themes that add to its appeal.

However, the negative experiences concerning management practices cannot be ignored. Reports of favoritism, gossip in the office, and alleged withholding of deposits after move-out reflect ongoing tensions between tenants and property leadership. The deposit dispute in particular casts a long shadow over otherwise positive features, underscoring the importance for prospective renters to clarify deposit policies, move-out procedures, and expectations around refunds before signing a lease. Additionally, incidents involving damaged vehicles and unaddressed concerns further emphasize that management responsiveness can vary greatly depending on the situation.

In the end, Bonita Vista appears to be a place that many residents value for its quiet atmosphere, senior-friendly design, and strong logistical convenience. It attracts tenants who appreciate safety, cleanliness, and accessible amenities, especially those living on fixed incomes. But the same reviews urge prospective renters to enter with clear expectations about how issues with management and deposits are handled, to verify income eligibility, and to understand the level of attention they can expect during emergencies or disputes. For some, the blend of affordability, accessibility, and a supportive senior-friendly environment makes it worthwhile; for others, the administrative and interpersonal challenges present enough trouble to warrant caution.

Physicians

• Vista Pediatrics (0.2 miles)
• Family Health Center of Sierra Vista (0.2 miles)
• Lenzner Medical Services (0.2 miles)
• Southwest Cancer Care (0.3 miles)
• Cochise Digestive Health Center (0.3 miles)
• Saguaro Women's Care, a Division of Genesis OB/GYN, PC (0.3 miles)
• Coronado OB/GYN (0.3 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.4 miles)
• Sierra Pharmacy (0.5 miles)
• CVS Pharmacy (1.5 miles)

Transportation

• Allegiant Airlines (0.4 miles)
• U-Haul Neighborhood Dealer (0.5 miles)
• Huachuca Xpress (0.8 miles)
• U-Haul Center Fry Boulevard (0.8 miles)

Restaurants

• McDonald's (0.4 miles)
• Green Burrito (0.4 miles)
• Carl's Jr. (0.4 miles)
• Bamboo Garden (0.5 miles)
• Sparky's Cantina (0.5 miles)
• Arby's (0.5 miles)
• Taco Giro (0.5 miles)

Cafes

• Livias Coffee (0.4 miles)
• Javalujah Coffee House (0.5 miles)
• Gypsy Sips Café (0.6 miles)
• Broxton's Coffee (0.7 miles)
• Jo-2-Go (1.2 miles)
• Philadelphia Baking Company of Arizona (1.3 miles)
• M.A.D Fix Coffee (1.4 miles)

Places of Worship

• Calvary Chapel Of Sierra Vista (0.5 miles)
• Sierra Lutheran Church (0.5 miles)
• Mount Carmel Baptist Church (0.6 miles)
• Mountain Vista Baptist Church (0.6 miles)
• Unitarian Universalist Church of Southeast Arizona (0.6 miles)
• Crosswind (0.8 miles)
• St Stephens Episcopal Church (0.8 miles)

Hospitals

• Nami Southeastern Arizona (0.9 miles)

Parks

• Veterans Memorial Park (0.9 miles)
• Monkey Bars (1 miles)
• Southwest Diamondback Schaferhunde Club (1 miles)
• Ethel Berger Center (1.4 miles)
• Tompkins Park Dog Run (1.4 miles)
• Tompkins Park (1.4 miles)
• Len Roberts Park (1.4 miles)