5520 East Kelton Lane, Scottsdale, AZ 85254
For more information about senior living options: (844) 490-3973
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The location and unit are great. The manager is wonderful and cares about everyone. There is on-site 24-hour maintenance that keeps things running. The maintenance man is capable and busy, fixing issues promptly. The apartment feels like a house, and residents are happy there. Bella Villas is a clean, well-kept complex with friendly neighbors. The grounds are well-manicured and the complex offers a quaint, neighborhood atmosphere near Old Town Scottsdale.
The management has changed three times in two years, with each new team seeming to come in to make a quick buck and then disappear, leaving residents to deal with the mess. The apartment is in terrible condition, with extensive flooding and ceilings leaking for weeks on three separate occasions. Neighbors have faced black mold, and another neighbor's roof reportedly caved in, dumping debris on their bed. Management has done nothing to compensate residents for the damage while continuing to raise rent. The front door has a large hole that has not been promptly addressed, especially during the rainy season. The property is described as unsafe and poorly maintained, with management seemingly not caring. Residents report thin walls, no warning when water is shut off for maintenance, and noise transfer between units.Bella Villas in Scottsdale presents a striking split in how residents experience the place. For some, the location and the feel of the complex hit all the right notes, while others run into serious maintenance and management problems that color every other aspect of living there. In particular, questions about safety during the rainy season, the condition of the building, and how problems are handled by management loom large in many accounts. The front-door hazard, ongoing water damage, and a recurring sense that repairs lag behind demand are common threads in the more critical reviews, and they noticeably temper how people rate the property overall.
One reviewer paints a dire picture of a two-year stay defined by instability and neglect. They describe three management changes in that span, with each new team seemingly arriving only to extract more money, and then leaving once the reality of the repairs and maintenance required became apparent. They recount extensive flooding, ceiling leaks that persisted for weeks across three separate incidents, and neighbors affected by black mold and even a roof collapse that dumped debris onto a bed. The reviewer emphasizes that despite these severe problems, management did little to address the damage or compensate residents, even as rent increases continued. The tone is unequivocally negative here, culminating in a harsh assessment that Bella Villas feels unsafe, poorly maintained, and the kind of place where tenants might feel pressured to break a lease due to the risks of mold and structural issues - the kind of critique that sticks with a reader.
Alongside this, there are calls for direct contact with management, underscoring a sense of urgency and frustration. One post directly asks for the manager's contact information, while another stresses the need for an office number with a similar urgency - expressing a desire to speak with someone about finding a place and noting that they'd heard mixed things about the property's reputation. These requests reflect a broader concern: potential renters want clarity about who is actually in charge and how responsive they are to urgent problems, especially when weather-related issues and safety concerns are part of the leasing calculus.
Interwoven with the criticisms are positively toned experiences from other residents who have been at Bella Villas for two years or longer. One resident describes being very happy after two years, praising a manager who has been there "forever" and who genuinely cares about everyone. The manager is portrayed as a small woman with a big heart, someone who sets boundaries and can read people well. This perspective suggests a level of personal attention and accountability that stands in sharp contrast to the more negative accounts and hints at a strong sense of trust and reliability in the on-site leadership.
Maintenance is highlighted in another positive voice as well. There's a clear appreciation for a maintenance man who is described as capable and always ready to fix things, albeit a busy one. The sentiment is that this on-site maintenance presence helps keep the complex functioning and contributes to a perception of overall well-run service, even if other aspects of the property's operation are debated by different residents. The combination of reliable maintenance and a manager who appears genuinely invested can create a robust sense of day-to-day livability, especially in an older complex where residents value responsiveness and consistency.
Other comments emphasize the social and community aspects of the property. A narrative from someone who feels their apartment is like a house and who declares they will never leave conveys a strong sense of belonging and satisfaction with the atmosphere. They describe Bella Villas as a quaint, close-knit place near the action - within easy reach of Old Town Scottsdale and amenities that suit a budget-minded lifestyle. This perspective underscores that, for at least some residents, the community vibe, proximity to activities, and a friendly neighbor network can significantly offset physical maintenance concerns.
There are also more tempered, mixed experiences from residents who have stayed longer or still live there. One former resident recalls that while the place remains a good fit in terms of location and general niceness, the maintenance can be uneven, and practical issues like water shutoffs during maintenance can be disappointing. They mention thin walls and audible neighbor noise as minor drawbacks, but still acknowledge a generally cleaner complex compared with others. The pool's remodeling is noted as a positive, albeit with a caveat about how long it takes and the seasonal timing of certain amenities. Taken together, these nuances illustrate that Bella Villas can feel like a well-kept compromise for some residents while presenting ongoing headaches for others.
Finally, another celebratory take emphasizes the enduring appeal of the property's management and grounds. The message highlights an older complex with a great manager who truly cares about tenants, a 24-hour maintenance presence on site, and consistently manicured grounds. This view portrays a secure, well-maintained environment where the risk of trespassers and solicitors is kept at bay, and where residents enjoy a stable, welcoming neighborhood character. The sentiment is that the combination of proactive maintenance, a responsive and personable management team, and a strong sense of community makes Bella Villas a trustworthy option for those who prioritize location, affordability, and a supportive living environment.
Taken as a whole, the reviews on Bella Villas reflect a complex tension between commendable location, a strong sense of community, and on-site management that some residents view as attentive and caring, versus significant concerns about safety, structural issues, and inconsistent responses to repairs. The most troubling elements center on flood-related damage, long-lasting leaks, mold, and a sense that repairs and tenant accommodations have lagged behind urgent needs. The more positive notes, by contrast, lean on a dedicated manager, reliable on-site maintenance, and a neighborhood atmosphere that makes the property feel welcoming and convenient for everyday life, particularly for those who value proximity to Scottsdale's amenities and a close-knit community environment.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villa Bella Home in Scottsdale, AZ is a board and care home that provides exceptional care for seniors in a cozy and comfortable environment. With a focus on personalized attention and support, our community offers various types of care including respite care for temporary stays.
Our residents enjoy a range of amenities designed to enhance their quality of life. Our spacious dining room is the perfect setting for delicious meals prepared by our skilled staff. The entire facility is fully furnished, allowing residents to feel at home right from the moment they move in. Our outdoor space offers a serene garden where residents can relax and enjoy nature. Additionally, we provide housekeeping services to ensure that our community remains clean and tidy at all times.
At Villa Bella Home, we understand the importance of staying connected in today's world. That's why we offer Wi-Fi/high-speed internet access throughout the premises, so residents can easily stay in touch with their loved ones or browse the internet at their convenience.
Our dedicated caregivers are trained to provide assistance with activities of daily living, such as bathing and dressing. We also offer transfers assistance to ensure the safety and mobility of our residents. In collaboration with healthcare providers, we coordinate medical appointments and ensure proper coordination of care for our residents.
For individuals with special dietary needs, we provide diabetes diet management and cater to special dietary restrictions to accommodate their specific requirements. Our experienced team also prepares delicious meals and provides meal service to meet the nutritional needs of our residents.
Transportation is an essential aspect of maintaining independence for seniors, which is why we arrange transportation services both for medical appointments as well as general outings within the local area.
We prioritize social engagement and encourage residents to participate in scheduled daily activities that promote mental stimulation and physical wellbeing. With 8 cafes nearby, 6 parks nearby, 15 pharmacies nearby, 25 physicians nearby, 38 restaurants nearby, 2 transportation options nearby, 3 places of worship nearby, 2 theaters nearby, and 1 hospital nearby, residents have convenient access to a variety of recreational and healthcare facilities.
Choose Villa Bella Home in Scottsdale, AZ for exceptional care, comfortable living, and a vibrant community that caters to the unique needs of each resident.
Villa Bella Home is located at 5520 East Kelton Lane, Scottsdale, AZ 85254 in Maricopa County, Arizona
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