Bell Adult Care Home

Pros

• The staff at this site does a great job caring for the residents and constantly checks on their well-being.
• The woman who runs the site personally takes care of the residents, grooming them and even providing personal items.
• Conversations about the care at this site have been positive, according to one of the reviewers.
• Two years ago, when asked about her care, one resident expressed love for the staff and manager.

Cons

• The staff does a great job caring for her and they constantly check that she is eating the right things, drinking fluids, bathed and her room cleaned.
• My wife can be picky and at times hard to please.
• Two years ago, the insurance company came out asked about the care and any concerns my wife had with the staff or the manager and my wife's response was I love.
• The woman who runs the site has personally groomed my wife, got my wife's hair cut and even gave my wife a pair of her own shoes so we could go out to dinner.
• Absolutely the rudest and most unprofessional care taker.
• The woman's children are everywhere and she is abrupt and cold.
• Do not move your loved one in this "care home."
• I do not recommend this home in any way whatsoever.
• Their care has not been for the better.
• A woman had bedsores due to not being turned or taken out of bed.
• She was thirsty and not given fluids throughout the day.
• Her fluids were limited.
• The smell of urine has been a problem.
• Never see any of the residents/clients/patients up and about anywhere.
• All that I have seen is the family, about seven children, and the parents.
• The home owner, lady of the home, has been rude and cross.
• They have overmedicated the patients.
• So much has happened in this place.
• your loved one somewhere where they are in full function.
• goes on in this place is not right by any means

Review

Mixed Reviews for a Long-Term Care Facility: The Contrasting Experiences of Residents and Family Members

A long-term care facility, where the wife of an individual had been residing for over three years, has garnered contrasting opinions from residents and their families. While one reviewer praised the staff's exceptional care and attentiveness towards their loved one's needs, another expressed disappointment and concern regarding the unprofessional behavior of the owner and recurring issues with patient neglect.

According to one family member, their wife received excellent care during her time at the facility. The attentive staff consistently ensured she consumed proper meals, stayed hydrated, maintained personal hygiene, and had a clean living space. Despite being described as picky and hard to please, this resident conveyed positive experiences when discussing her care.

Two years ago, an insurance company conducted an inquiry about the quality of care provided at the facility. When asked about any concerns or complaints regarding the staff or manager, this resident expressed their affection for them instead. Additionally, they recounted instances where the site owner personally groomed their wife, arranged haircuts for her, and even went so far as to lend her own shoes for outings.

However, not all experiences shared by family members have been positive. In stark contrast to the previous review's commendation of caring staff members, another reviewer painted a different picture. They criticized the owner's rude demeanor and noted that her unruly children seemed to be omnipresent within the premises. Due to this unfortunate encounter with abruptness and coldness from staff members coupled with disorganization at the facility, this family quickly relocated their loved one elsewhere.

The dissatisfied reviewer also expressed concerns regarding inadequate care provided by staff members. Specifically mentioning a case where a patient developed bed sores due to insufficient repositioning or mobility assistance. Furthermore, patients allegedly experienced dehydration as a result of limited fluid intake and encountered problems with the pervasive smell of urine. The reviewer additionally observed that residents rarely appeared to be active or participating in any activities, unlike what they had witnessed in other care homes.

In conclusion, these contrasting reviews shed light on the subjective nature of long-term care facilities. While one reviewer praised the diligent staff members and their efforts to provide exemplary care, another expressed dissatisfaction with the attitude of the owner and alleged neglectful practices. It is crucial for individuals seeking long-term care options for their loved ones to thoroughly assess multiple perspectives before making a decision.

This part of Scottsdale, Arizona is a vibrant and convenient area with a variety of amenities nearby. There are several dining options such as Taco Bell, McDonald's, Carlos O'Brien's Mexican Restaurant, and Cold Beers & Cheeseburgers within a short distance. Additionally, there are parks like Desert Horizon Park and Kierland Park for leisurely activities. For medical needs, there are reputable physicians at locations such as HonorHealth Medical Group and Mayo Clinic, as well as pharmacies like Walgreens and CVS Pharmacy. The area also offers entertainment options such as Harkins Theatres Scottsdale and AMC DINE-IN Desert Ridge 18. Overall, this part of Scottsdale provides a comfortable and accessible lifestyle for seniors looking to relocate to the area.

Restaurants

• Taco Bell (0.6 miles)
• McDonald's (0.7 miles)
• Carlos O'Brien's Mexican Restaurant (2.1 miles)
• Cold Beers & Cheeseburgers (2.2 miles)
• Black Bear Diner Scottsdale (2.2 miles)
• Persian Room (2.2 miles)
• Mastro's Ocean Club (2.3 miles)

Parks

• Desert Horizon Park (0.7 miles)
• Kierland Park (2 miles)
• Sun Devil Ridge Park (3.1 miles)
• Thompson Peak Park (3.8 miles)
• Aviano Park (3.8 miles)
• Sonoran Hills Park (4.8 miles)

Places of Worship

• St Bernadette Catholic Church (0.9 miles)
• New Vision Center for Spiritual Living (1 miles)
• Impact Church (2.9 miles)

Physicians

• HonorHealth Medical Group - Primary and Immediate Care - Saguaro (1.2 miles)
• Phoenix Campus Mayo Specialty Building (1.3 miles)
• 2nd Chance Treatment Center (1.9 miles)
• Desert Center For Allergy (2.1 miles)
• Care MD (2.2 miles)
• Contemporary Obstetrics & Gynecology of Scottsdale (3.2 miles)
• The Joint Replacement Center of Scottsdale (3.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• Walgreens (1.7 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)

Hospitals

• Mayo Clinic (1.3 miles)

Theaters

• Harkins Theatres Scottsdale (2.2 miles)
• AMC DINE-IN Desert Ridge 18 (2.4 miles)

Cafes

• Starbucks (2.5 miles)
• Starbucks (2.7 miles)
• Dutch Bros Coffee (3.1 miles)
• Dutch Bros Coffee (3.3 miles)
• Dutch Bros Coffee (4 miles)
• Butters Pancakes & Cafe (4.1 miles)
• Starbucks (4.4 miles)

Transportation

• Scottsdale Municipal Airport (SDL) (3.1 miles)
• Enterprise Rent-A-Car (3.3 miles)